AT&T Internet Account
Learn how to manage your Internet service and account.
Change Internet providers, does it effect my ATT e-mail accounts
We do not have ATT fiber in our area, there is a new Fiber provider laying the lines.If I switch providers do I lose my ATT email addresses?Thank you in advanceGreg
Copyright infringement tutorial not working
When I click the link I go to a page not found error. How do I access the tutorial?
Why Doesn’t AT&T use CAPTCHA for account logins?
It is really annoying that my account is constantly locked out from brute force password guessing attacks. If AT&T used CAPTCHA this would be prevented; however every time I need to login I have to reset my password. AT&T uses CAPTCHA for these community forums, why not for account login and
Still wasting my time
Paid my bill, got charged twice for the same payment, received email informing me I still owe the same bill, played 3 card Monte phone and chat for hours, now my bill says I owe nothing but doesn't say it was paid either and I'm still out the extra charge.
Restore canceled service
I’ve been notified my internet service has been canceled. Service was turned off a month ago and I just now have the money to pay the bill. My question is, if I go ahead and pay the past due amount online will my service be restored automatically or do I have to contact customer service and set up n
WRONG ACCOUNT LINKED TO MINE
Dear AT&T, On Wednesday July 27th I spent 4+ hours of my vacation day on the phone with 5 different customer "support" individuals trying to get my account corrected. This includes being placed on hold for over an hour, having the call magically drop when being transferred and having to call ba
Dsl contact information
Is there a number that you can call & get a United States customer service representative? I've been trying since June 4th to get my DSL back up & running & nobody has done it yet.
Wi Fi on my phone inconsistant
I have to log on to WiFi on my phone several times a day. If I don't notice, I'm disconnected, I'm concerned about incurring 5g costs. Why does my WiFi cut off and what can I do to make it more consistant.
What number do I call to cancel my internet account?
I've been calling 1(800)288-2020 for a frustrating amount of time and cannot get through to speak to an actual human! When the automated message asks for my pin and SSN, I put them in and it says they are incorrect. I believe this is because my mom is the main account holder for the wireless plan th
Copyright infringement tutorial Server error
I've recently gotten an e-mail telling me about a copyright noticed and as I attempt to do the tutorial I keep getting Server Error issue so i'm unable to complete it. I've already tried using both primary and the AT&T provided username but when I attempt to log in using it tells me there is
Copyright Infringement program
So, I've been notified TWICE now about copyright infringement. I think this is from my girlfriend's son. I cannot bar him from using the computer... But my complaint is with the program itself. I'm told to login and go to att.com/copyright-infringement to acknowledge that I have received t
All my network devices see me being 350 miles away
All of my network devices believe that my location is based in 92626 when my zipcode is 95117. I have logged into the broadband gateway for my Fiber services and gone to Diagnostics and Resets and reset my broadband to factory defaults. No change. Any ideas? This is a problem because the FoxNow app
Free shipping & returns
Shop online with free shipping and returns.
Order online and pick up in-store or curbside today. Subject to availability.
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.