AT&T Internet Account

AT&T Internet Account

Learn how to manage your Internet service and account.

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Affordable Connectivity Program

How do I get the Affordable Connectivity Program credit since I have been approved?

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27

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Service

Internet keeps dropping service then restores every few minutes

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21

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Accepted Solution

Getting new service

I have my own router/modem

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31

2

0

Accepted Solution

Official Solution

How can I get to a live agent?

My son has passed away and I am trying to cancel his service. I spent an hour and a half on hold yesterday and another 20 minutes this morning before I had to answer another call. Is there a number for this?

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1.3K

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Closed

Embezzlement is Alive and Well at AT&T and Condoned by the AT&T Office of the President, Jaime Vega

AT&T took money out of my bank account through AutoPay for an address I haven’t lived at since August 1, 2020, even though I placed a Move Order and then finished my move on schedule. My problems with AT&T started when they shut my service off prematurely before my move date on my Move Order

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56

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Online Account Access

Hello! I’m having issues signing on to my online account. It’s been so long that I’ve forgotten my answers to my security questions. Can you please help me because I need to pay my bill before my service get suspended.

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22

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NorthLane Refund Card By ATT a Scam

I received a refund from ATT for canceling service due to moving by means of a prepaid Mastercard debit card. Cant activate it online, Northlane activation phone number and customer service number "cannot be completed at this time". Spent about 2 hours on the phone with ATT being transferred back an

Questions

1.5K

12

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Official Solution

Internet Outage

Is there a current internet outage affecting Wildwood Lane, Clinton, LA? And if so, what is estimated time of restoration?

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248

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TWO MISSED IN HOME INTERNET REPAIR APPOINTMENTS

I have had 2 repair appointments 1 on Monday Jan 23 from 8am -12Pm, and 1 for today Wednesday Jan 25 from 12pm to 4pm. I have taken days off to be at home.  Both times an account rep has showed up at around to my house. they stated that that is the new procedure. He was just here to upsell m

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27

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Actualización de mi aplicación T&T

Necesito poder actualizar mi aplicación T&T en línea pero tengo desactivado iTunes App Store que puedo hacer por favor

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22

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(120)
error code 205.61 cannot log into my sbcglobal.net email account

i have been unable to log into my email account on sbcglobal.net for over 6 months. I try to reset my password many times and a message appears 'not enough details from accounts'. I have called in and they are unable to reset password over the phone. The same problem with my iphone. I have created a

Questions

 • Email

13

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Broadband 1 flashing red

I have restarted the gateway many times and nothing had changed about the situation, issue has persisted for two days now

Questions

 • Internet

1

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App

I'm trying to setup the app to monitor devices and needing g to reset my password, but it says my verification info is incorrect 

Questions

 • Wireless

4

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Is AT&T DLP72362 expanable with more handsets

Is AT&T DLP72362 (from Costco) expanable with more handsets? If so, what model and where can it be purchased?

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 • Home Phone

5

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Husband in South America (Santiago, Chile) all of a sudden cannot receive phone calls

Hello- My husband is in South America right now (Santiago, Chile) and all of a sudden cannot receive phone calls. When he's called, the phone doesn't ring and a message in Spanish comes up (we think it says that the number doesn't exist?). Voicemail is not an option.  He has been on the phon

Questions

 • Wireless

11

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No Voicemail Number

I have a Galaxy S20 FE 5G. I have been trying to set up my voicemail, and haven't been able to. For starters I accidentally deleted my voicemail number ages ago and haven't been able to get it back which I assume is the main issue I am dealing with here. How do I get the original VM number back?

Questions

 • Wireless

6

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Trending Accepted Solutions

(177)

Accepted Solution

Official Solution

Closed

DirecTV cancelling Newsmax

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

Questions

 • TV

10.9K

122

Accepted Solution

Official Solution

I would like to speak to a live person about my account

See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?

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1.5K

1

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Official Solution

NEED ACCOUNT HISTORY RECORDS

Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi

Questions

 • Wireless

299

2

0

Accepted Solution

Official Solution

Contract Cancellation Fee - since when?

I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa

Questions

 • Wireless

281

5

0

Accepted Solution

Official Solution

ATT Damaged by Fiber installation in our subdivision

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

Questions

 • Internet

273

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EXPLAINER

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BLOG

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