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AT&T Internet Account

AT&T Internet Account

Learn how to manage your Internet service and account.

12.6K

(12004)
ATT Won't Cancel My Internet! Can't Even Contact Them!

The only way to cancel is to call the number and I can't even get anyone on the line. I'm not playing these games! The credit card is already canceled so you're not getting anymore money! I've disconnected the internet and I'm not even using it. Either let people cancel on Chat or by mail if nobody

Questions

60

26

0

myAT&T App is looping trying to access "Manage WiFi"

I login fine, select one of my accounts and then select "manage WiFi". It keeps flashing an AT&T logo and like it's trying to load but fails. iOS 15.6 iPhone 11 Very irritating App even when working - needs a redesign imho.

Questions

8

0

0

Adding Bank to the list for payments

I work for a small community bank and we need our Banking routing number to be added to the list. FNBCC can someone please reach out to us?

Questions

8

1

0

Accepted Solution

Official Solution

Adding bank account

Not sure this is the right forum. I cannot get att bill payment system to accept my bank account. I have tried all the options sign into bank, scan check, enter bank info for both checking and savings. I have called and about 6 departments tried to help but failed. They refuse to submit this problem

Questions

108

2

0

Not received promised reward card!

I purchased att internet at the begining of december 2021 because i had to promo codes at checkout. One for a 250$ reward card and another one for a 150$ card. After 2 months of acrive service i did not receive any of them so i called att support. They said i should get them soon and i did eventual

Questions

1.1K

5

0

Data Usage Alert

I get alerts that I am at 65% of my data plan with half a month to go on my billing cycle. Looking at usage it tells me there are days when we are at 60-80G when our average days are under 20G. There are no strange connections and no reason anyone or device in the house would use that much data. Thi

Questions

35

4

0

My service has been horrible these past 2 weeks

Randomly 2 weeks ago my service has started being completely crappy and barely working. It won’t load most things. What is happening?

Questions

25

1

0

Can't Cancel service

What other options do I have to cancel service. I have called multiple times a day and calls are getting disconnected. Even was disconnected mid sentence.

Questions

332

8

0

Add a Wi-Fi Extender fixing my email?

Does anyone know: Would adding a Wi-Fi Extender to our home internet repair email problems, like connectivity; reliability, etc.?We have been unable to improve the situation with some emails account and I've been reading about this device. WOuld tis be of help with resolving problems with our email

Questions

18

1

0

2nd device can't login to email

When I try to login to my account from 2nd device I get: Looks like you’ve tried to sign in unsuccessfully too many times. Recover your ID or reset your password to continue Pls let me know what I can do? account: [email scrubbed]  James Robertson

Questions

123

6

0

Accepted Solution

Closed

Live chat

If this is live chat then why am I not talking to a live person instead of this group thing?

Questions

439

3

0

Closed

U-verse Bundle Bill Paid but showing unpaid since 2019 - cannot get new AT&T services!!!

I am begging for some relief here - going on since 2019!! U-verse Bundle Bill Paid but showing unpaid since 2019 - cannot get new AT&T services!!! I have confirmation payment numbers - I need to get my internet ordered and I cannot. This has been going on forever. I disputed it because I returne

Questions

31

11

0

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