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AT&T Internet Account

AT&T Internet Account

Learn how to manage your Internet service and account.

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TCL Roku TV draining wifi

Over wifi limit past two months & doing nothing different. It appears tv’s are draining the data all of a sudden but I don’t understand why.

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Is this a scam: Changes to your AT&T Email, Website, and Fax Services

Folks, My email, internet access and web hosting for my personal domain has been provided by AT&T for almost 20 years now. Since early December I've been receiving increasingly urgent emails from a company called Digital Space claiming AT&T is discontinuing this and I need to transfer my

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I would like know Why I can't sign into my account

Everytime I try to log in to reset My password I can't it rejects my last name

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Why does my billing history page only go up to June 11, 2022? It has never gone further...why?

On my billing page through my Profile page on att.com, my billing history is shown as only going up to June 11, 2022. It has never moved up since then.  I am not and have never been behind on my bills. According to the page, it is supposed to show up to 16 months previous. Why doesn't it s

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Cancel service for a parent who can no longer take care of their business

Who do I have to contact to cancel cell phone and internet for a parent? It is my mothers account. She has had some severe health issues and is not able to take care of her affairs any longer. She is in assisted living and no longer in her home. I keep getting monthly bills from AT+T . I have gone t

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Not getting service taken care of

I called in to have the name on my account changed (husband passed away). Had to set up new account, the person said I could get faster service and lower price -the tech came out this past Friday, but internet has not worked since then. The person who set up the new account apparently didn't set up

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ACP

How do I apply the ACP credit to my internet bill? I went through all the hoops and put in my application ID where the website says to and it says I qualify but then the page keeps looping me around. Do I have to call?

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I just got transferred the wifi for my apartment that my previous roommate had

I got it and I can't login. It won't let me make a new user because it says my email is linked with an account and yet I can't reset my password because it says that there is no account with that email and it doesn't make any sense.

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ATT outage for days over xmas

How is there no way to fix this outage in 4 days. This is day 5 and it’s out of control. I’ve had my kids all winter break and Christmas was ruined because of the outage in my area . They couldn’t play with any of their devices or watch any tv or movies . The outage happened Wednesday night and they

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DSL Router

I need to replace my DSL router. Our is very old. I have to order it from AT&T's website but the website is out of stock. I can't find one at the large retailers. Netgear said a 7000 or 7550 would work. Like I said, can't find one. I struggle believing AT&T would turn their back on all of

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No longer showing read receipt in text

HI, My boyfriend and I both have the Samsung Galaxy S22+.  After he did the upgrade this weekend, neither one of us see or have the notifications of Delivered, read, etc.  We have not changed our settings, and they all show that we should be getting them 

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 • Wireless

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email account hacked

My email subaccount ([email scrubbed]) has been hacked. I know this because several people have received emails supposedly from me (that I did not send), asking them to buy gift cards on my behalf.  I have not received any emails for the last 2 days on this subaccount.    I have alre

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 • Email

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Fraudulent Billing, adjustments,doctoring of my bill to charge me unnecessary fees

I made a payment in August off a debit from a account not on my autopay and paused autopay. Auto pay still attempted to get payment and was declined over funds not in acct (that had been paid on another debit not eft) this sent me to arbitration which I won and a credit of 600 something was given a

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Missing SENT mail for several years

Several years of SENT mail is missing from our email. Inbox messages those same years are available How do I access the missing Sent mail?

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 • Email

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unlock lg cu515

i want to unlock lg cu515 its american phone currently is in india  but it show invaild smartchip  i want to unlock this phone at any cost 

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 • Home Phone

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No AT&T user ID associated with my very old sbcglobal.net email. Unable to access my old email account

Hello, My very first email, in 2001, was an SBCGlobal.Net email. I have not accessed the account since that timeframe (at least 2005). I am trying to regain access. I have already tried resetting my password, entering a "User ID" (which I don't have), and gaining access by entering a Billing zip

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 • Email

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I what to buy a gateway

I want to buy a gateway to replace my 2Wire 198. Is that possible, and will AT&T configure it to my current internet service?

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 • Internet

212

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The S23 is here for 2023! - Check out the latest Galaxy Smartphone from Samsung!

Spice up your chakra with The Samsung S23 Ultra Let's get to it. New phones mean new hardware and software to boot. One of those features is Advance Night Photography for epic night shots! Not just that, the main camera is something to talk about with its 200 MP (Wide) lens, leaps from its predeces

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 • Wireless

181

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Cancel a Line on my account

I have paid off all phones on my account and would like to cancel one phone permanently. Can you explain how to do this?

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 • Wireless

161

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can't ACCESS my old SBCGlobal.net Email that i haven't used over 10 years

I tried to login on here but it says it's can't find it but my old Facebook account shows that it has been linked to an sbcglobal.net email. im having trouble finding it here or any information. since my dad was the one who made the account for me when I was very young. it's been about over 15 years

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 • Email

140

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Unlock Device

Not a att customer but my phone is locked to there network

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 • Wireless

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