AT&T Internet Account

AT&T Internet Account

Learn how to manage your Internet service and account.

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I got same spike

Funny how all of a sudden everyone is spiking around same date 11/22. Att maybe you should check into your equipment?

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Canceling Uverse service

I canceled several years ago Uverse service ATT every now and then they added to me again until I noticed  insane this is extortion 

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Give feedback to a good rep

I accidently hung up on phone survey and want to give her a good review. Her name was Eldi (spelling?) and did a wonderful job answering my question.

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Cancel WiFi

AT&T wireless internet doesn’t work in my apartment I don’t have fiber and can’t run here. I was switching from cox and turning off my cable but since AT&T internet won’t work im canceling this account.  Where do I return equipment 

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trying to transfer service to new owner

I keep trying to initiate transfer of service and every time I click start after selecting the account, it resets back to the begin transfer screen.

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Registration page lsreg.att.net keeps appearing even though I’ve registered already. Can’t connect t

We have fixed wireless internet installed last week. We can use the internet as long as we are using apps on devices. But when we open up a web browser, the lsreg.att.net registration page pops up - not every time, but majority of the time. We are already registered per AT&T. When we do complete the

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Poor Customer Support

My latest statement had a service charge on it of $149.37 for your service man to come to my house to replace a defective router-modem. I should not have been charged for that service. I called the AT&T service number and was connected with a service rep in the Phillipines. She was hard to under

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Locked out of my account because of "let's make sure it's you" page

Hello everyone,So I've got more than 20 devices with ATT (business account) and I've been locked out because of this page for month. ATT agent who I call keep opening and closing tickets without resolution. The issue is that the system changed the way it sends the 2FA code. Previousley I could choos

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internet usage suddenly increased dramatically around 11/20/22

I have internet 50 now and have had ATT internet for many years. I never used more than 400-600 gb per period.  Usually less than 400. Around 11 /20/22 that suddenly spiked and I went from using 3-20 per day to 30-100 per day.  Now over 1600 for December.  I open and look at usage an

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Routing a leased IPv6/48 to business account

I have a /48 IPv6 lease leased and would like to route it to my business connection to have passed to my router behind the AT&T Modem. Who would I need to talk to get the routing arranged?  I only have options to configure IRR or RIR Delegation

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Sign in code not being sent

When I try to access my email at [email scrubbed], I get the message saying it wants to verify my identity and will send a code to my cell. I've tried several times and I never get the code. This has been happening at least 3 days.

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Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again

Trying to log into my ATT yahoo email account from my laptop and keep getting the error message placed in the subject heading. And here it is again just for fun: Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or tr

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Missing Sent email?

How do I get all of my Sent email restored? I went to check my Sent email and it was all gone! I didn't delete it. I didn't do anything with it other than check it. How do I get AT&T to restore it all? How do I prevent AT&T from deleting it in the future?

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Equipment return

I received an email asking me to recycle a receiver I discontinued. I am being asked to return equipment that I no longer have.

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Somethings Gone Wrong message - Can't sign into my https://currently.att.yahoo.com/ sbcglobal.net email account

Everytime I attempt to sign into my sbcglobal email account today at https://currently.att.yahoo.com/ I get the following message: Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were

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My Email stopped working - I Didnt know how to find the DM and now my chat is closed

Several months ago my email just stopped working. No new emails would load. Since then I have tried to log back in and now it says there were too many tries and has completely locked me out. How do I get back into my email account. Please help!

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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Official Solution

Text/call log

I am trying to see my text and call log data from my AT&T app and it only shows me usage data as a whole under inverse data. Why is that happening?

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Official Solution

Equipment REturn

Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores.  I don't have a car to get to one.

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Accepted Solution

Official Solution

Phone trade in.

I recently traded in my ZFlip 3. I was given $1,000.00 for my trade. I purchased a S23 Ultra for $1,199.00. I'm using the next plan for 36 months. If I chose to pay the phone off in three months, how much will I owe? I think I'll owe less than $199.00. Is this correct?

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