AT&T Internet Account

AT&T Internet Account

Learn how to manage your Internet service and account.

12.6K

(11996)
D

Accepted Solution

Official Solution

Care Code: 205.2 [LU003]

I have been receiving the following message for several days on my Dell Inspiron 15 7000 lap used a different browser; and have waited 24 hours with no success accessing my email. Help - how do I access my ATT/Yahoo email on my laptop?

Questions

26.2K

21

0

Resetting @att.net Password

Every time I log on to my @att.net account, it tells me I've tried unsuccessfully to use that password too many times and I have to reset the password. This is EVERY SINGLE TIME I log on.  Anyone else have this problem?  Better yet, anyone know how I can fix it?  Update:  It'

Questions

54

4

Did they screw you too?

AT&T sent a $60 charge to collections - I'm an active customer, on autopay with a $0 balance. It took me 4 hours just to find out what the charge was related to.  Then it took me another 2 hours to pay!!!!  I had to talk with 4 people just to pay.  On the last call, after 34 minu

Questions

43

3

0

AT&T Deleted My Email without my Consent

I have had a bellsouth email for a minimum of 15 years, and whenever the time period was when AT&T took over Bellsouth.net, they must have deleted my email or something like that because when I am trying to get access to my email, it says it doesn't exist. Worse than that, they have a horrific c

Questions

41

4

0

Accepted Solution

Official Solution

What if I don't have a QR code on my gateway, how do I use the Smart Home Manager ?

I need to scan the QR code to set up Smart Home Manager to check for weak spots in the house but I don't have a QR code.

Questions

48

1

0

I need a resolution today

I’m throughly upset with at&t at this given moment. My home was internet was canceledin error I originally called in for information on lowering my bill and to see if I qualified for any promotions being that I have been a long time customer. I was told my plan could be change to the fiber plan

Questions

58

5

0

How many people have experienced the emails notifying you that your autopay has been cancelled (for no reason)?

So AT&T (uverse/wifi) keeps de-enrolling my autopay. It is the only company in decades of using online autopay that this occurs. It doesn't even happen with ATT prepaid cell autopay. Over years no one in customer service has solved the problem. I escalated it to the Office of the President. B

Questions

84

7

0

Why is my internet not working

It's saying that my internet is not connected

Questions

27

1

0

How so I cancel my payment through support?

I need to cancel my payment that I set up through support. It was setup for July 2nd. It shows that its coming out tomorrow!! I need to stop this payment!!

Questions

18

1

0

Someone tried opening new services in my name

I recently moved out of an apartment building. I haven't been out long, but it took a few days to shut everything off after I was already moved out because I was intially hoping to just suspend or transfer my service to my new location, but that fell through. I was finally able to contact att and g

Questions

26

1

0

old charged off account not even ERC owns the account

do att have a department that handles charge off or what not im trying to pay an old bill but the ERC collection company said they no longer have the account

Questions

27

2

0

How Do I Request an Infrastructure Installation

A new commercial building needs service lines ran to it as we finalize construction. How do I request this service be done?

Questions

23

1

0

Need help?

Pinned posts

Most recent

View More

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.