AT&T Internet Account
Learn how to manage your Internet service and account.
Credit for DSL Outage
My DSL internet service was out for 4 days (August 13-16). Twice the customer support person informed me that someone from billing would contatct me about obtaining a credit. Still waiting.
Is there a current interactive ATT fibre coverage map?
I'm looking for suitable properties for sale. However, one requirement is that the current 1Gbit bidirectional fiber is available immediately. When I search att.com/fiber, some addresses in my desired city come up as available, while others do not. I'm looking for an up-to-date coverage map. However
Still wasting my time
Paid my bill, got charged twice for the same payment, received email informing me I still owe the same bill, played 3 card Monte phone and chat for hours, now my bill says I owe nothing but doesn't say it was paid either and I'm still out the extra charge.
403 Forbidden Error - Popular Sites Blocked!
Over the past year, I've been getting the 403 error or 403 Forbidden message when trying to access popular sites. The impacted websites seem to change week to week, but most recently, I received these errors for sites like Zillow.com, Tidal.com, Appsumo.com - among others, that I can't access. When
Cannot access my AT&T account
I can't log into my account and cannot get to real person from customer service to sync my account. I hate to reset my password every 3-4 days which I have had to do for months when I cannot have my account synced. I am perplexed that this problem has been ongoing at least since October 2021 without
Uverse bill keeps increasing
I don’t understand why my uverse bill has been increasing within the last 6 months: started at $58 monthly, then 60, then 64, and now 68$. I was never notified about this price increase.
copyright infringement course not working
Cannot load copyright infringement course and my speed has been slowed. What can I do to fix this?
Extremely slow internet
Why has my fixed wireless get slower over the 2 years that ive had it? I cant seem to get any technical help. Been only hold for 2 hours and the chats arent helpful. I have a college student and hate its so slow now. We used to have great service
Customer Service Positive Review
I would like to give a shoutout to Lupe from San Antonio. She was so helpful and was able to get my concerns resolved right away. Exceptional customer service from this individual! Please show to her manager 😊 Very happy with the service she provided.
On my last 2 months bill, I am being billed for "Static IP 8" and "Internet Equipment Fee".....what am I being actually billed for on a monthly basis?
email "screening" ??
I forgot my FACEBOOK password. The process for retrieving it involves them sending me a CODE via email. I go through the process but never receive the email with the code. I have no trouble getting all my other email. Could att.net be screening-out the FACEBOOK email via some setting or something?
Hi I am a retired person and an Att subscriber for a very long time. When I signed up for the intranet service with Att and was told that I have top speed. Prices kept going up and in all fairness I was able to get a few discounts until now. I not only found out that I have the lowest speed from t
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What’s fiber internet?
AT&T Fiber now delivers speeds up to 5 GIG