AT&T Internet Account

AT&T Internet Account

Learn how to manage your Internet service and account.

12.5K

(11920)
Affordable Connectivity Program

Can ACP for be used for DSL service? I qualify for it and ATT Internet is not available in my area.

Questions

12

1

0

Accepted Solution

AT&T… honestly I’m confused and need help

Hello all!! So, I’m under my dads phone plan but, I’m moving out. So, I submitted an application to get AT&T fiber internet installed into my new apartment. They sent me an email with my account number, scheduled service and a link requiring me to finish my registration. Great right? No! 

Questions

14

4

Copyright Infringement tutorial STILL not loading

Tried with my personal login and the email assigned to my account (@att.net); tried in regular Chrome and Safari; tried in Incognito Chrome and Safari; tried chatting with ATT chat support they didn't know this was an issue and told me to call in- calling into Support they had no idea how to fix it

Questions

53

13

AT&T Global Fraud Management Organization issued 4 months of discounts against my AT&T account that I have not received

On 3/17/22 after several very lengthy phone calls and emails that the AT&T Global Fraud Management Organization made to me about what they suspected were fraudulent purchases of iPhones being charged to my AT&T account, they approved and issued 40% discounts to be applied to my AT&T acco

Questions

44

4

0

Community Bulk Services

Hello! I have been receiving a bill for the past 6 months. I have the community bundle with U-verse and internet and NO upgrades. This means I pay my apartment complex directly. I have called billing 6 different times to take care of the issue each time they tell me it’s taken care of and then I rec

Questions

975

5

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Why is it so hard to cancel a service with at&t

Been trying for 3 hours on the phone with customer service to cancel an internet service that I am the primary acct holder on. I have  2 accts but only need to cancel the internet that was in service at my son's residence.  I have called 5 times but 4 of those times the rep says the passcode is inco

Questions

34

2

0

Fake account in my name effecting credit

Recently I was notified that some one at an old address has opened an account in my name, and it is past due balance. I have not lived at this address in over four years. I’ve reported this fraudulent account via claim and phone, to no avail. I’m continuing to be notified that the account is past du

Questions

21

2

0

Same problem continues with refunds to a prepaid Mastercard.--I have been reading that this has been going on for 2 years at least

I was unable to activate my card online, but called the number on the card and successfully activated it. Now I want to register it but it's not working online either.  Customer service said they could send me a paper check, but I have had problems with the mail too, so that's not a good optio

Questions

13

1

0

Accepted Solution

Official Solution

Care Code: 205.2 [LU003]

I have been receiving the following message for several days on my Dell Inspiron 15 7000 lap used a different browser; and have waited 24 hours with no success accessing my email. Help - how do I access my ATT/Yahoo email on my laptop?

Questions

25.7K

21

0

Resetting @att.net Password

Every time I log on to my @att.net account, it tells me I've tried unsuccessfully to use that password too many times and I have to reset the password. This is EVERY SINGLE TIME I log on.  Anyone else have this problem?  Better yet, anyone know how I can fix it?  Update:  It'

Questions

48

4

Did they screw you too?

AT&T sent a $60 charge to collections - I'm an active customer, on autopay with a $0 balance. It took me 4 hours just to find out what the charge was related to.  Then it took me another 2 hours to pay!!!!  I had to talk with 4 people just to pay.  On the last call, after 34 minu

Questions

39

3

0

AT&T Deleted My Email without my Consent

I have had a bellsouth email for a minimum of 15 years, and whenever the time period was when AT&T took over Bellsouth.net, they must have deleted my email or something like that because when I am trying to get access to my email, it says it doesn't exist. Worse than that, they have a horrific c

Questions

30

4

0

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