AT&T Fiber Ordering

I just signed up for internet at att.com/internet1041   My install appointment is scheduled and at&t has all my billing info. I think I mistyped myy email address. How do I fix that?

Wanted to ask when or if AT&T would be available in my area. I’ve sent an email request before but no reply. It’s been almost 5 years.

A few years back AT&T installed fiber in my neighborhood, in fact they damaged my irrigation system as they buried the line in my side yard.. My problem is that when I contact AT&T customer service to upgrade to fiber, I am told it is not available at my address.  Neighbors on both sid

I live in a private neighborhood/subdivision. The service checking service indicates I don’t have Fiber options available at my home, yet ATT fiber does exist on the primary road. I suspect this is due to Fiber needing to be run back into our neighborhood. How best can we have someone investigate i

I ordered ATT Fiber but did not receive an email confirmation. When will I receive this confirmation, if ever? Any solutions?

I had a fiber line rerun to my home because of some damage. The service went fine, the guy that came out was nice, and did his work quickly. About 5 hours after he left, the doorbell rings and its another ATT employee. She asked me if she could come inside under the pretense that she was just che

Tried to order fiber online, couldn't proceed because of an issue. Went to chat, got to the point of needing soft credit check but I have a freeze at the the 3 bureaus because of credit fraud on my card a few years ago. I unfroze for a day, but happens after an hour so wasted 40 min there. I chat th

Know two ATT installers for Uverse both very good people with info on Gigapower so I finally asked where in Little ELM is Gigapower actually turned on. As to the Gigapower map showing green for Little Elm. Installer said there is no gigapower in Little Elm yet though Fiber is being laid all over and

I upgraded to AT&T Fiber in April of this year and was promised a $250 rewards card by the sales rep over the phone. I kept checking my email and mail and never received any communication regarding the reward or its status. For months I keep getting the run-around from both the Loyalty and the R

The sales agent said I will get USD 300 in gift card so I ordered for my new internet connection. He told me to wait for 30 days to receive the gift card. I only received USD 150 card in my mail. Now when I call the rewards helpline, they tell me I am not eligible for the remaining USD 150. I was li