AT&T Fiber Ordering

AT&T Fiber Ordering

Learn how to order Internet with AT&T Fiber.

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NEED ATT FIBER RELOCATED

WE ARE COMPLETING A CONSTRUCTION PROJECT ... THERE IS AN EXPOSED ATT FIBER LINE AND NEED TO HAVE RELOCATED. WAS GIVEN A TICKET NUMBER BUT NOW TOLD HVE TO SPEAK TO SOMEONE ELSE BECAUSE THE LADY THAT TOOK THE ORDER AND GAVE THE TICKET NUMBER MAY HAVE DONE WRONG. NEED TO RESOLVE THIS AS THIS IS A PUBLI

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why my address is not eligible to get fiber internet

my neighbor house got fiber internet and his house is next to my house and when i try checking if I could get fiber Wi-Fi it said it wasn't available and i was like how if we live next to each other and i just want to know why it says that not available in my area (my address and my house)

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AT&T Fiber Availability

Hi, I am a long time AT&T internet user. Around May or June 2022, there happened to be ground work and wire work in progress and the end of my street.  There is often side walk work that goes on after the children are out of school for the summer, however, this was different. When this

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Need escalation to get address validated

@ATTHelp I am looking for an escalation at AT&T that can help me get my address validated.   We have been trying for over a month to get fiber internet at our new construction home. We are the first house on our street. I used the link to "check your availability" and it says, "Looks

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Fiber Premium

AT&T recently installed fiber through our neighborhood. A sales rep. came by and, after some discussion told us that AT&T "Fiber Premium" was equivalent to the Charter/Spectrum Gold tier we currently have. When I asked how that differed in content from UVerse, he deflected the question. He l

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petition for fiber

To whom do we address petition for fiber network access? I live on GetAlong RD Charlotte, NC. The neighborhood Seven Oaks directly adjacent to us has received fiber service. However, ATT once again skipped our street. Even though we are located less then 50 yards by "Bull Run Road" We never received

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Cant sign up for fiber internet from the website

Hello. I want to sign up with fiber internet 100 but when I click on the links that say "check for availability" it takes me to my account dashboard. Is this service available in my area, Waterford 48328?

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Gift card never received

I was told I would get a $250 gift card in the mail when I signed up for Internet. They have never sent me a gift card. I called twice to have it mailed out and they claim that it was sent out in the mail, yet nothing ever came to my address and I checked every single day. Total scam

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cant get high speed internet 100 feet from main communication lines

I have these three communication lines that run 100 feet from my house, but everyone tells me I cant get any type of high speed internet other then DSL.  IS this true or is there a way to get someone to hook me up considering these main lines run so close to me?

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Address Availability Discrepency

Hi AT&T: Why when I search for fiber Internet service availability on your website does the address completely change from what I enter when it shows results? I enter in address in a certain city and zip code and your site returns a completely different address, city, and zip code. I ca

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E-mail authentication

I have tried to set up my profile for my E-mail account,and have entered the mobile phone number many times,but I never receive the verification code on my mobile phone. Where do I find that verification code on my phone?

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AT&T Business Account

⚠️⚠️⚠️⚠️⚠️ They canceled our business account and now we're stuck with 3 Samsung Galaxy S23 Ultra's that are basically garbage now since they're locked to AT&T. Either way AT&T has now turned into garbage don't use them. ⚠️⚠️⚠️⚠️⚠️ We traded in devices worth about $3,460 dollars and they hav

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Wrong label for trade in shipping

Used the wrong label and thought trade in was sent to the wrong place 

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FirstNet

FirstNet3.8mbps download .18mbps upload Att 41mbps download 26mbps upload Changed to FirstNet today, What is going on here?

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Locked out of my sbcglobal email. Login states "The limit for unsuccessful sign-in attempts has been reached" on first try. Please Help!

Hello, I have been locked out of my sbcgloblal email account. I have had this account for a very long time (~15 years) and a lot of important accounts are connected to this email. This email has been hacked in the past, and the hacker changed my password and security questions. I believe this ha

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not receiving voicemail notificatilns

I’m not receiving Vm notifications on my iphone. When I look at the voicemail screen it also does not show any VM present.  BUT if I call into VM by pressing and holding “1” the vm is there and I can listen to it.  There’s no option in the VM menu to turn notifications on/off. 

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Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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557

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Equipment REturn

Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores.  I don't have a car to get to one.

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I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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scam?

I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.

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ATT is blocking the domain of our website

ATT is blocking the domain of our website. It was neglected for many years and may had some issues, but we started fresh with Wordress and would like to have this blocking removed. Please advise.

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