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AT&T Fiber Ordering

AT&T Fiber Ordering

Learn how to order Internet with AT&T Fiber.

1.7K

(1649)
Anyone else get screwed over with the 300 reward cards?

I signed up for att fiber through a flyer I received in the mail stating I would get 300 in rewards for doing so. I ordered over the phone and the representative confirmed this.  Months later when inquiring about the cards I never got I was told I would not be getting this reward.  Very f

Questions

351

3

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Reward card hasn’t arrived after 6 weeks

Hi I signed up for AT&T fiber in mid September and it included $250 gift cards. Now it’s November and I haven’t received my reward card yet. What number do I call to get information on that issue?

Questions

196

2

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Reward card not received

ATT sales person sold me 1 G internet saying that $250 reward card will get as part of the order and he sent email confirmation with my 1 G order as below. But still not received my$250 gift card .. Pls request to send gift card asap. Thank you Order and Customer InformationOrder Date: 12/08/21

Questions

374

5

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Unable to get additional reward card

I just signed up for Internet 1000. Initially I was doing it online by myself, but I called the New Service number to ask some questions. While I was on the phone with the customer service representative, she told me she could order online for me, that it would be the same as if I was ordering onlin

Questions

1.3K

5

Database Error? 1GB Fiber Available At Every Address On The Street Except Mine

Hi, all. Thanks in advance for your patience in reviewing this lengthy post, and for any assistance you can provide.  I am attempting to order AT&T Fiber service to my home, without much success. AT&T Fiber service at 1GB is available in my neighborhood.  But when I use AT&

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35

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No Service at our house.....

...no service at our house yet neighbors who, essentially live in the middle of the woods (off a dirt road), have internet yet we can't seem to get it and we live on an actual road.  We have lived here since 2007 - this is getting OLD especially in light of the millions in taxpayer funding AT&

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70

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Neighbor has the hub, but won't let the AT&T Tech onto her property to set ours up

Our neighbor behind us won't let any technician onto their property to set up the our fiber services because they need the hub, which AT&T fiber placed in her yard in order to set up other services in our area. We have tried three times in 2019, and I want to get AT&T fiber again, but I do

Questions

373

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Is there any way to find out about the fiber wire availability. I see ads in my area. I have tried the at&t website many times, no info!

I just want to find out if the ads I am seeing where I live are accurate and if so, upgrade my internet service to fiber wire. I am in awe of the lack of any way to get that information. Just a concrete yes or no is all I need.

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43

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New Construction needing address verified

We just moved into a newly constructed home in zip code 33166. Our neighbor has AT&T fiber and AT&T is the only internet provider recommended by the builder. I have contacted the 866 number three weeks ago, having a ticket put in for verifying the address, but it seems like we are still wait

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27

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Horrible Customer Services Agent

I’m just new to AT&T fiber. So, I need to get more details about it. The customer services that I just call is horrible. I’m just calling to ask about AT&T fiber info. I’m not decide to order it now. The agent just pushing me to order from him, and he is saying that I’m wasting his time. Aft

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AT&T Fiber Coverage Map

With all the data that AT&T has at their disposal about whether or not coverage is available at any given address, what would it take to generate a map showing what areas have fiber internet? Other companies have it (https://broadbandnow.com/Ziply-Fiber).  It would be a great benefit if th

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64

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At&t Fiber wanted

Everyone in my area has At&t Fiber except my street. We are surrounded by At&t fiber.  We were told 3 yrs ago that it would be a couple of months and we are still waiting.  There is no phone number to call to check.  We would like some help as to who to contact.

Questions

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