AT&T Fiber Ordering

AT&T Fiber Ordering

Learn how to order Internet with AT&T Fiber.

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Verifying contracted salesperson for AT&T fiber service

A door-to-door salesman from the company "Unwired Products" stopped by my OKC residence selling AT&T fiber service. Through his sales pitch, he collected my name email and then asked for my SSN# or Driver's License number to run a soft credit check. I told him I needed to do some due diligence b

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ATT Fiber availability

Hi, I am considering canceling my ATT service and switching to Starlink. The reason is simple, I am paying the exact same price for my copper lines as everyone else is paying for fiber. I get 12 MBPS compared to 800+ mbps with fiber. I have been patiently waiting and asking( over 1year) for an exac

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NEED ATT FIBER RELOCATED

WE ARE COMPLETING A CONSTRUCTION PROJECT ... THERE IS AN EXPOSED ATT FIBER LINE AND NEED TO HAVE RELOCATED. WAS GIVEN A TICKET NUMBER BUT NOW TOLD HVE TO SPEAK TO SOMEONE ELSE BECAUSE THE LADY THAT TOOK THE ORDER AND GAVE THE TICKET NUMBER MAY HAVE DONE WRONG. NEED TO RESOLVE THIS AS THIS IS A PUBLI

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why my address is not eligible to get fiber internet

my neighbor house got fiber internet and his house is next to my house and when i try checking if I could get fiber Wi-Fi it said it wasn't available and i was like how if we live next to each other and i just want to know why it says that not available in my area (my address and my house)

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AT&T Fiber Availability

Hi, I am a long time AT&T internet user. Around May or June 2022, there happened to be ground work and wire work in progress and the end of my street.  There is often side walk work that goes on after the children are out of school for the summer, however, this was different. When this

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Need escalation to get address validated

@ATTHelp I am looking for an escalation at AT&T that can help me get my address validated.   We have been trying for over a month to get fiber internet at our new construction home. We are the first house on our street. I used the link to "check your availability" and it says, "Looks

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Fiber Premium

AT&T recently installed fiber through our neighborhood. A sales rep. came by and, after some discussion told us that AT&T "Fiber Premium" was equivalent to the Charter/Spectrum Gold tier we currently have. When I asked how that differed in content from UVerse, he deflected the question. He l

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petition for fiber

To whom do we address petition for fiber network access? I live on GetAlong RD Charlotte, NC. The neighborhood Seven Oaks directly adjacent to us has received fiber service. However, ATT once again skipped our street. Even though we are located less then 50 yards by "Bull Run Road" We never received

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Cant sign up for fiber internet from the website

Hello. I want to sign up with fiber internet 100 but when I click on the links that say "check for availability" it takes me to my account dashboard. Is this service available in my area, Waterford 48328?

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Gift card never received

I was told I would get a $250 gift card in the mail when I signed up for Internet. They have never sent me a gift card. I called twice to have it mailed out and they claim that it was sent out in the mail, yet nothing ever came to my address and I checked every single day. Total scam

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Att rep sent Phones to wrong place!

I received my new upgrade devices on February 28th. I took them in store to be activated and trade in our other phones. The att rep said she would take care of it. She transferred everything to our new phones and then asked us to factory reset our old phones. We did and she packaged the phones in th

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Wrong location

So we just had ATT fiber installed a few days ago, and since then myself of my husband can not play on our KY Lottery app (and spare me the crap about lottery/gambling, blah, blah, blah, it's our money so we spend how we like!) Anyway, now it is saying we can not access it from our location. We cont

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outlook to phone text or mmms not working

Please answer a question that has never got an answer. Is there a reason ??              Messages from Outlook to AT&T phone    DOES  NOT WORK!    why  not?       All other accounts work .....GMAIL  YAHOO AOL &

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Trying to sumbit a repair ticket

Am trying to submit a repair ticket for my phone home line but after entering my phone number I get the following error. Address: https://repair.att.com/repair/landing.do Error: Proxy Error The proxy server received an invalid response from an upstream server.The proxy server could not handl

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why didnt my plan renew

i put in the 65 dollars for my account and it says i owe nothing but my plan was cancelled

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I have been unable to login to my @att.net email

​I lost access, I was a secondary user. I need to access to this account, all of a sudden couldn’t login anymore ! ​it’s prob been a couple of years since. 

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Swapping eSIMs?

I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible

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Unlock

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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Downgraded and forced to return BGW-320 for 210

Hi, I had 2.5gbps for over a year and decided to cut some costs and downgrade to 300/300mbps. Some reason after I submitted the change ATT decided to ship me a BGW-210 and told me I needed to swap and ship back the BGW-320 or be billed for it. Seems pretty silly and annoying when all I wanted was

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