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AT&T Fiber Ordering

AT&T Fiber Ordering

Learn how to order Internet with AT&T Fiber.

1.7K

(1650)
Why do you not want our business??

I have been looking forward to changing to Att fiber since my brothers neighborhood had the lines ran a year ago and spoke well of the service. About 3 months ago the wires were ran at my house and I have checked online multiple time to try to sign up, your website incorrectly shows it is not availa

Questions

45

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Official Solution

Best way to add phone service to existing AT&T Fiber account?

We've got AT&T Fiber (which we're very happy with) with the BGW320 gateway. Now we'd like to port an existing phone number (from Charter) so that it works when I connect our home phones to the existing fiber gateway. The main problem is that I can't find the right place on AT&T's labyrin

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174

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New Construction House

My new construction house is in a semi-rural area. Both of my neighbors have AT&T Fiber internet, so I was interested in getting it as well. I called AT&T to request Fiber, and they said “Fiber isn’t available at your address”. I tried telling them both of my neighbors have it, and they agai

Questions

230

5

Reschedule Appointment

Ordered Internet 1000 for the house I'm going to be moving into - selected "self-install" but I was scheduled for a tech appointment. I will not have access to the apartment yet on the day they scheduled - and my attempts to reschedule or cancel have not been successful. I need to reschedule or canc

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49

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Official Solution

Fiber Optic HOA

We have 79 homes in our subdivision/HOA however some of the homes apparently can order fiber optic Internet and some of the others cannot within about a mile radius if that. I am thinking that some of those homes really have the service available but it is not showing for all of us to order. Is ther

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AT&T Dedicated Internet

I need someone to give me a status update on my AT&T Dedicated Internet order. I requested for an answer yesterday and still got no response yet.

Questions

83

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Official Solution

Closed

2 GB Service

Hello, who do I contact to check on this service, I currently have the 1GB but it is slow and won't support my security system and smart devices! I need more speed!

Questions

597

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Gift Card Fraud?

Did AT&T promise you a gift card and never send it? Or later tell you that you weren't entitled to it, even though you complied with the requirements to get the gift card? You are not alone. Here's what you need to do now: 1.) File a complaint with the Better Business Bureau; they will confr

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62

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Gift Card Not Recieved

Signed up for the AT&T fiber 300 plan and was told I’d get a 200 VISA gift card. A month and a half went by and still nothing in the mail or my emails. I called the reward center and the lady had said she could give me a 200$ Walmart gift card instead so that’s better than nothing. Still haven’t

Questions

95

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How to get fiber in my area?

Fiber is not in my apartment complex but it is in the surrounding homes all over my zip code, what is the best way I can go about getting into my complex? I have tried ATT support and they cant really say for sure just that its planned I guess. Tried reaching out to the corporate office of my comple

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Address validation

I am a wfh customer advocate rep for AT&T mobility LLC and I have been having a hard time receiving internet in my house I live in the back in unit b but the people in the front have att fiber already how do I get my unit b to show up in the ATT SYSTEM??

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Anybody lied to about $100 Visa card?

I signed up for att fiber 300 and was told I would receive a $100 visa pre paid card. It’s been a while so I called today to ask about it and they told me there was nothing attached to my account about it. After telling them I wanna speak someone in charge they transferred me 3 different times all o

Questions

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