AT&T Fiber Ordering

AT&T Fiber Ordering

Learn how to order Internet with AT&T Fiber.

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Fiber Upgrade Availability

Hi, is the Fiber Internet available in my area (Bay St. Louis, Ms 39520)? And if so, how do I upgrade?

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Need AT&T Fiber Internet in my area

Hi, I am currently working from home. I also have security cameras and alarm system that requires internet service. However, my area only offers Internet Basic 5. I really need Fiber optics and have been waiting a very long time for this service and it is still not here. Can you please bring Fib

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FiberFast Offnet-43 option?

I received information stating that Fiber is available to me, just needed extended to an “Offnet-43” option through “FiberFast” through ATT’s facilities check. How do I even go about asking to get setup for Fiber then in my area? Comcast is HORRIBLE over here and way more expensive than ATT’s pa

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Fiber not in my area

There used to be signs up down the road from my house for att fiber yet the only internet option for my area is comcast which i hate but i want the 5gig fiber internet for my house and i cant because att never ran the lines and they need to i live in west monroe,la

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Advanced Payment

My name is Kevin. I recently ordered AT&T Fiber internet and had to pay $100.00 in advanced because I have no credit score as I barely just made a bank account. However, that advanced payment was supposed to go to my first bill, but now I'm still being charged a full month payment and not even a

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id like to see 2GB and 5GB fiber come to my area we have 1GB id like to see higher speeds

when is higher speeds gonna come out to Forest Hill Texas/Everman id like to see higher speeds as i could use 2GB and 5GB for gaming

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ATT lied about $300 rebate

Offered a $300 Visa card for getting fiber one. Agent also offered $150 for getting the 1 gig .  Got the $150. Here’s all the excuses about why I didn’t the the Visa card.  Had to wait until  I had service for one month.  Reward center wasn’t authorized to give more than $200, t

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Horrible customer support - Worst experience , ended up waisting 2-3 hours without resolving my issue

I ordered ATT fiber Wifi services sometime in August 2022. I was promised a rewards card of $200 for ordering online and $100 for another online coupon("FIBERNOW") by the sales rep who helped me to place the order. The order number is (Edited per community guidelines) ACCOUNT (Edited per communi

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However not showing as available online-Fiber was Installed ?

Fiber was installed in my Apartment complex - This happened months ago. The techs came - Installed it in my unit and I can see the Jack on my living room wall. BUT the online address verification tool says I don't have it! Can anyone from AT&T help with this please?

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New build house address

I bought a new house in a master planned community. Builder said ATT will be the provider, but when I call ATT they are unable to locate that address. What should I do?

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Help unlocking iPhone 7 "We can't unlock this device for you because AT&T did not sell or activate it

My non-tech-savvy neighbor gave us their old iPhone 7, but when I put our (non-AT&T) SIM in it, it said "SIM Not Supported" and "This device might be restricted to the original carrier and/or have certain capabilities limited" When I try to unlock the device online with the IMEI, it gives the

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E-mail authentication

I have tried to set up my profile for my E-mail account,and have entered the mobile phone number many times,but I never receive the verification code on my mobile phone. Where do I find that verification code on my phone?

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AT&T Business Account

⚠️⚠️⚠️⚠️⚠️ They canceled our business account and now we're stuck with 3 Samsung Galaxy S23 Ultra's that are basically garbage now since they're locked to AT&T. Either way AT&T has now turned into garbage don't use them. ⚠️⚠️⚠️⚠️⚠️ We traded in devices worth about $3,460 dollars and they hav

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Wrong label for trade in shipping

Used the wrong label and thought trade in was sent to the wrong place 

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FirstNet

FirstNet3.8mbps download .18mbps upload Att 41mbps download 26mbps upload Changed to FirstNet today, What is going on here?

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Locked out of my sbcglobal email. Login states "The limit for unsuccessful sign-in attempts has been reached" on first try. Please Help!

Hello, I have been locked out of my sbcgloblal email account. I have had this account for a very long time (~15 years) and a lot of important accounts are connected to this email. This email has been hacked in the past, and the hacker changed my password and security questions. I believe this ha

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Trending Accepted Solutions

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Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Equipment REturn

Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores.  I don't have a car to get to one.

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I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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