AT&T Fiber Ordering

AT&T Fiber Ordering

Learn how to order Internet with AT&T Fiber.

1.8K

Ask a question

Pinned posts

(0)
No conversations found!
(1764)
Reward and Bill PROBLEM!!!!

I suppose to get $150 gift card. Since I register AT&T Fiber, I can get $100 and use promo code for extra $50. But, 3-4 days ago, I got redeem email for my gift card. There was ONLY $50. What happen? Also, I order my AT&T Fiber about 3 weeks ago. But, I still cannot connect my internet. I ma

Questions

53

4

0

Retiree needs help validating address

I bought new construction home in Katy TX in a sub-division that the builder confirms is AT&T Fiber ready. My street does not show on the maps yet. (I think the planners decided to change the street name in that section). The thing is I can validate on the website the home 3 houses down from me,

Questions

187

36

0

Accepted Solution

Official Solution

I changed my internet plan online and the system sent me an extra gateway?

A few days ago, I changed my fiber plan from 500 to 300. I was using the ATT app. When I was placing the order to change the plan it did not mention anything about an installation and if it did, I would have not clicked on that. The next day I check my order because I find it strange that the plan d

Questions

103

4

0

I have been waiting for years!

I have been waiting for over 3 years for AT&T fiber. When I check availability there is no ETA, but I can get “Fast” AT&T of 25mbs, which 8 times slower than the slowest Spectrum speeds.  Our homes in my neighborhood are in the 1.2 - 2.2 Mil range.  I recommend my friend who lives

Questions

45

1

Fiber Upgrade

Hi, is Fiber Internet available in my area? Bay St. Louis, Ms 39520, if so then how can I upgrade to it? Thanks

Questions

44

2

0

Closed

Fiber Upgrade Availability

Hi, is the Fiber Internet available in my area (Bay St. Louis, Ms 39520)? And if so, how do I upgrade?

Questions

44

0

0

Need AT&T Fiber Internet in my area

Hi, I am currently working from home. I also have security cameras and alarm system that requires internet service. However, my area only offers Internet Basic 5. I really need Fiber optics and have been waiting a very long time for this service and it is still not here. Can you please bring Fib

Questions

78

5

0

FiberFast Offnet-43 option?

I received information stating that Fiber is available to me, just needed extended to an “Offnet-43” option through “FiberFast” through ATT’s facilities check. How do I even go about asking to get setup for Fiber then in my area? Comcast is HORRIBLE over here and way more expensive than ATT’s pa

Questions

70

10

0

Fiber not in my area

There used to be signs up down the road from my house for att fiber yet the only internet option for my area is comcast which i hate but i want the 5gig fiber internet for my house and i cant because att never ran the lines and they need to i live in west monroe,la

Questions

55

2

0

Accepted Solution

Official Solution

Advanced Payment

My name is Kevin. I recently ordered AT&T Fiber internet and had to pay $100.00 in advanced because I have no credit score as I barely just made a bank account. However, that advanced payment was supposed to go to my first bill, but now I'm still being charged a full month payment and not even a

Questions

965

4

0

Be the first to reply

(197)
What are some of the requirements for a new att USA sim card?

I need to some of the data requested when activating att Sim card. Also, what if l nor have the ID, do l still be able to get a Sim card activated and work? Also I need to know, what if am in Africa and l would like to buy and activate my USA sim card online,  What are some of the re

Questions

1

0

0

Certain e-mails to my swbell.net e-mail domain being rejected

For the past several weeks, certain e-mails to my swbell.net e-mail account are being rejected. One of my contacts is using a msn.com e-mail address and these are being rejected. More notably e-mails from my bank, using a chase.com e-mail address, are being rejected. I can not duplicate this bounce

Questions

1

0

0

ActiveArmor needs a working cellular connection

When trying to block a call using ActiveArmor, it shows a message saying, "No cellular connection. AT&T ActiveArmor Mobile Security needs a working cellular connection to activate. Turn on Mobile Data in Settings." (See screenshot below.) In my Samsung Galaxy S9, going to Settings > Conne

Questions

2

0

0

Is it a standard of service to be down

I’m reading through all the topics about AT&T internet being down. Obviously I am experiencing the same issue. A large section in my area is down.  It is intermittent at times.  This has been happening since February and progressively got worse and now 3 weeks into March it’s been com

Questions

4

0

0

text about new account

I got this text: Hi MY NAME Registering your new account ending in NUMBER is a requirement for order completion. Click here LINK to complete registration, Thanks AT&T. I have had this account for years and This account number is different than what I already have.

Questions

3

0

0

Delayed notifications and issues with Apple phones in AZ!!

​​Continued Issues with Apple phones in AZ. Delayed notifications, no FaceTime calls received unless phone is unlocked etc.  Apple Store has even confirmed they get several att customers every day having the same issues and it’s only AT&T. Seems to be something with our cell towers in AZ b

Questions

2

0

0

Trending Accepted Solutions

(285)

Accepted Solution

Official Solution

High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

Questions

391

6

0

Accepted Solution

Official Solution

U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

Questions

302

2

0

Accepted Solution

Official Solution

I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

Questions

251

1

0

Accepted Solution

Official Solution

scam?

I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.

Questions

232

2

Accepted Solution

Official Solution

Swapping eSIMs?

I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible

Questions

226

1

0

Frequently Asked Questions