AT&T Fiber Ordering

AT&T Fiber Ordering

Learn how to order Internet with AT&T Fiber.

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Rescheduled again!

Hello AT&T Family, We live in a new-construction community us, along with our neighbors, have been rescheduled several times now. When I reach out to AT&T support, I don't get a local office, I get an overseas representative that sees the same screen as me and insists the days provided th

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Fiber installed how long till availability

In June Att sub contractors put fiber in our sub division. Digging lines and putting the boxes above ground every so often. Work seems to be done now. My question is how long does it typically take before I can order the service. I keep checking the availability but it just keeps offering me their

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Credit Check Error?

Hi Forum, I've spent the entire week trying to get Fiber Internet. Day 1: attempted twice online, told to call. Called, informed it may be credit freeze. Unfroze all credit bureau accounts. Day 2: attempted twice online, told to call. customer service attempted once, told me to wait 24 hours

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How to encourage AT&T to put fiber in my area

Hi. Does anyone have any tips on how to get fiber to one's area? Thanks.

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AT&T Fiber is buried in my yard, when can I expect service offers?

In June of 2021 AT&T buried fiber on two sides of my yard (corner lot) and installed an underground junction in my neighbor's yard across the street. I have been waiting patiently and checking the AT&T Fiber Availability website monthly but after an entire year I have not been able to purcha

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Possible sign of AT&T aerial fiber install soon?

Hi, I was on a bike ride in my neighborhood, I have seen these little anchors near telephone poles pop up in certain areas, they are all spray painted a very bright pink color , this one in the picture was near an existing AT&T fiber line that is active, I am wondering. Does this mean A

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Reschedule Appointment

Ordered Internet 300 for the apartment I'm going to be moving into - selected "self-install" but I was scheduled for a tech appointment. I will not have access to the apartment yet on the day they scheduled - and my attempts to reschedule or cancel have not been successful. I need to reschedule or c

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Rural area no available internet

Neighbors down the road have AT&T fiber internet with unlimited data and 5g but no available services at my residence. Representatives say there are no available ports to add new services to the area. Kids need to do virtual school and cant get enough data or reliable services through satellite

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Fiber installation

Any particular reason why AT&T only opened half our subdivision on fiber ordering? My street and another 3 still aren’t open, which is odd to me. They’re the only ISP here where we live btw. I check availability every day and have the notice for when it’s finally open via text msg.

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Internet

When are they going to run internet service on Waddell rd bremen ga 30110

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Can’t remove Channel 4400 from my flip phone

After a healt alert was sent out sunday via AT&T, my flip phone keeps showing a blank screen with the words "channel 4400" at the bottom and the only response available is an OK button. when you press it the screen goes back to the home display. but in a couple of minutes the "channel 4400" scr

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Active Armor Design Flaw

The phone number appears as 00 in Active Armor, but my log has +44 47 2663 7318. I assume this is a bogus number since the caller calls daily (distinctive voice and poor English skills).  Active Armor does not allow customers to report numbers longer than 10 digits - FLAW.  You should not

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Why is my AT&T cell phone service not working today?

I'm having trouble with my AT&T cell phone service - calls and texts seem to be dropping, and data is incredibly slow. Has anyone else experienced this issue? What steps did you take to resolve it? I've tried restarting my device and checking for any service outages, but the problem persists. Is

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Caller ID name on ATT Premier

How do I change the name which displays on Caller ID using ATT Premier? I can change each user's name, but it still shows the company name on caller ID.  Needs to show the user's name, not the company name.

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Email lost

Basically they only help you gain access to your email if you actively have service with them...I will be looking into who I can report this to. Be sure I will NEVER go back to att.

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AT&T Phone DL702350 set to "Private Number". How do I change it to Public?

Most won't or can't take calls from a "Private Number". How do I change it to Public?  Can't find anything in the manual.

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Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Equipment REturn

Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores.  I don't have a car to get to one.

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I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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