AT&T Fiber Ordering

AT&T Fiber Ordering

Learn how to order Internet with AT&T Fiber.

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Unable to get additional reward card

I just signed up for Internet 1000. Initially I was doing it online by myself, but I called the New Service number to ask some questions. While I was on the phone with the customer service representative, she told me she could order online for me, that it would be the same as if I was ordering onlin

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Database Error? 1GB Fiber Available At Every Address On The Street Except Mine

Hi, all. Thanks in advance for your patience in reviewing this lengthy post, and for any assistance you can provide.  I am attempting to order AT&T Fiber service to my home, without much success. AT&T Fiber service at 1GB is available in my neighborhood.  But when I use AT&

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No Service at our house.....

...no service at our house yet neighbors who, essentially live in the middle of the woods (off a dirt road), have internet yet we can't seem to get it and we live on an actual road.  We have lived here since 2007 - this is getting OLD especially in light of the millions in taxpayer funding AT&

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Neighbor has the hub, but won't let the AT&T Tech onto her property to set ours up

Our neighbor behind us won't let any technician onto their property to set up the our fiber services because they need the hub, which AT&T fiber placed in her yard in order to set up other services in our area. We have tried three times in 2019, and I want to get AT&T fiber again, but I do

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Is there any way to find out about the fiber wire availability. I see ads in my area. I have tried the at&t website many times, no info!

I just want to find out if the ads I am seeing where I live are accurate and if so, upgrade my internet service to fiber wire. I am in awe of the lack of any way to get that information. Just a concrete yes or no is all I need.

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New Construction needing address verified

We just moved into a newly constructed home in zip code 33166. Our neighbor has AT&T fiber and AT&T is the only internet provider recommended by the builder. I have contacted the 866 number three weeks ago, having a ticket put in for verifying the address, but it seems like we are still wait

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Horrible Customer Services Agent

I’m just new to AT&T fiber. So, I need to get more details about it. The customer services that I just call is horrible. I’m just calling to ask about AT&T fiber info. I’m not decide to order it now. The agent just pushing me to order from him, and he is saying that I’m wasting his time. Aft

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AT&T Fiber Coverage Map

With all the data that AT&T has at their disposal about whether or not coverage is available at any given address, what would it take to generate a map showing what areas have fiber internet? Other companies have it (https://broadbandnow.com/Ziply-Fiber).  It would be a great benefit if th

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At&t Fiber wanted

Everyone in my area has At&t Fiber except my street. We are surrounded by At&t fiber.  We were told 3 yrs ago that it would be a couple of months and we are still waiting.  There is no phone number to call to check.  We would like some help as to who to contact.

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Fiber was Installed - However not showing as available online?

Fiber was installed in my Apartment complex - This happened months ago. The techs came - Installed it in my unit and I can see the Jack on my living room wall. BUT the online address verification tool says I don't have it! Can anyone from AT&T help with this please?

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Active Armor Design Flaw

The phone number appears as 00 in Active Armor, but my log has +44 47 2663 7318. I assume this is a bogus number since the caller calls daily (distinctive voice and poor English skills).  Active Armor does not allow customers to report numbers longer than 10 digits - FLAW.  You should not

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My phone number has been suspended

I went to my at&t store yesterday and the guy pulled my sim card out and put it in his phone and called the store number. It did the same thing it had while in my phone, so he tried to just reactivate the number and it worked, until about 2 hours later when it did the same thing. I then went to

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Why is my AT&T cell phone service not working today?

I'm having trouble with my AT&T cell phone service - calls and texts seem to be dropping, and data is incredibly slow. Has anyone else experienced this issue? What steps did you take to resolve it? I've tried restarting my device and checking for any service outages, but the problem persists. Is

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Caller ID name on ATT Premier

How do I change the name which displays on Caller ID using ATT Premier? I can change each user's name, but it still shows the company name on caller ID.  Needs to show the user's name, not the company name.

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Email lost

Basically they only help you gain access to your email if you actively have service with them...I will be looking into who I can report this to. Be sure I will NEVER go back to att.

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AT&T Phone DL702350 set to "Private Number". How do I change it to Public?

Most won't or can't take calls from a "Private Number". How do I change it to Public?  Can't find anything in the manual.

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Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Equipment REturn

Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores.  I don't have a car to get to one.

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I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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