AT&T Fiber Ordering

AT&T Fiber Ordering

Learn how to order Internet with AT&T Fiber.

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Anybody lied to about $100 Visa card?

I signed up for att fiber 300 and was told I would receive a $100 visa pre paid card. It’s been a while so I called today to ask about it and they told me there was nothing attached to my account about it. After telling them I wanna speak someone in charge they transferred me 3 different times all o

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Visa gift card scam

Who else was coaxed into services by visa gift card incentive?. There are other providers clearly buy to snake accounts with dishonesty?? Is there internal theft in the works or are these cards just not being issued?

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Anyone else get screwed over with the 300 reward cards?

I signed up for att fiber through a flyer I received in the mail stating I would get 300 in rewards for doing so. I ordered over the phone and the representative confirmed this.  Months later when inquiring about the cards I never got I was told I would not be getting this reward.  Very f

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Reward card hasn’t arrived after 6 weeks

Hi I signed up for AT&T fiber in mid September and it included $250 gift cards. Now it’s November and I haven’t received my reward card yet. What number do I call to get information on that issue?

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Reward card not received

ATT sales person sold me 1 G internet saying that $250 reward card will get as part of the order and he sent email confirmation with my 1 G order as below. But still not received my$250 gift card .. Pls request to send gift card asap. Thank you Order and Customer InformationOrder Date: 12/08/21

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Unable to get additional reward card

I just signed up for Internet 1000. Initially I was doing it online by myself, but I called the New Service number to ask some questions. While I was on the phone with the customer service representative, she told me she could order online for me, that it would be the same as if I was ordering onlin

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Database Error? 1GB Fiber Available At Every Address On The Street Except Mine

Hi, all. Thanks in advance for your patience in reviewing this lengthy post, and for any assistance you can provide.  I am attempting to order AT&T Fiber service to my home, without much success. AT&T Fiber service at 1GB is available in my neighborhood.  But when I use AT&

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No Service at our house.....

...no service at our house yet neighbors who, essentially live in the middle of the woods (off a dirt road), have internet yet we can't seem to get it and we live on an actual road.  We have lived here since 2007 - this is getting OLD especially in light of the millions in taxpayer funding AT&

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Neighbor has the hub, but won't let the AT&T Tech onto her property to set ours up

Our neighbor behind us won't let any technician onto their property to set up the our fiber services because they need the hub, which AT&T fiber placed in her yard in order to set up other services in our area. We have tried three times in 2019, and I want to get AT&T fiber again, but I do

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Is there any way to find out about the fiber wire availability. I see ads in my area. I have tried the at&t website many times, no info!

I just want to find out if the ads I am seeing where I live are accurate and if so, upgrade my internet service to fiber wire. I am in awe of the lack of any way to get that information. Just a concrete yes or no is all I need.

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Why does a MIMEMultipart email introduce a trailing newline when viewed as text message?

​The following MIMEMultipart/mixed email message was sent from a gmail account to an iOS recipient via mms.att.net. The message includes a MIMEText subpart and a MIMEImage attachment. Why does the text bubble include a trailing newline?​ ​The email contents:​ Received: from 116692035092 nam

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Cannot sign in on phone

I log in to att.com fine with my ID and password on my desktop. When I use the same ID and password on my phone, I get "this combination does not match" or some such language.

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Land-line phone not working

Hello everyone, my mom's landline phone has not been working for 2 days. If I call it is ringing, but not ringing in the house, there is no dial tone when we pick up the phones either.  Has anyone had any luck getting their landline repaired or services restored? She just had a basic landline,

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Fixed wireless “crowding”

My fixed wireless connection has been non existent for the last 5 days. I have had this service for 5 years. When I call, the tech has me unplug and all that jazz and it may work for a minute but typically stops after 5/10 minutes. They say the tower is crowded. It’s so frustrating. Will they update

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How can I open a support ticket, need to submit proof about an issue.

How can I open a support ticket, need to submit proof about an issue?

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Should I get a DEVICE for my mobile hotspot?

We just added Unlimited Premium w-50GB mobile hotspot on ONE line because we’re in a rural area deemed “unserviceable” for home Internet. Want to use this new mobile hotspot to power an iPad and doorcam. But I guess it’s not usable for the whole family unless my phone is in the vicinity? And mobile

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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scam?

I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.

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