Available Now: Buy the new iPhone 14, iPhone 14 Pro and iPhone 14 Pro Max from AT&T!
AT&T Fiber Ordering

AT&T Fiber Ordering

Learn how to order Internet with AT&T Fiber.

1.7K

(1650)
Rewards Card missing

The sales agent said I will get USD 300 in gift card so I ordered for my new internet connection. He told me to wait for 30 days to receive the gift card. I only received USD 150 card in my mail. Now when I call the rewards helpline, they tell me I am not eligible for the remaining USD 150. I was li

Questions

36

6

0

Internet Service

Hello, interested in starting home office internet service. After speaking with a representative was advised to credit would be pulled. Where does the website specify/guarantee that the pull is a soft inquiry and not a hard inquiry.

Questions

30

4

0

Fiber Availability in my neighborhood

Hi there, I have been on internet 50 for many years now and getting impatient waiting for fiber. I called in multiple times and I even submitted a request to have someone check our lines because I know there is another neighborhood 2 blocks from my house (2 min drive) that has fiber.  How c

Questions

65

6

0

Mistakes deduct money

I am a college student, said before the good tax exemption why still deduct money? It said that 67$/month, but I got my first month bill, it’s 116.63$. I’m really confused about that, and I need to get my money back!

Questions

22

2

0

Fiber Extension Project in my neighborhood

I currently came across workers working on extending fiber 1/2 mile from my home. After discussing with them, it seemed unclear if the extension would reach my home. Is there anyone I can call to find out if I would be covered when the projects finishes. Also, is it possible to get a quote to contin

Questions

61

3

0

Can I sign up and activate later?

I will be moving to a new apartment in about 2 months. My lease application has already been approved and I have my complete address with the unit number. I am in the process of setting things up, including internet. I was wondering if I could order internet now and then activate it when I move i

Questions

20

1

0

How many homes in a neighborhood have to apply to get fiber?

I have tried calling customer service, but no real answer. A few of us were talking this weekend about wanting high speed internet. Some have had ATT before. Now only have cable- Spectrum- and speeds are not what they claim, and not sufficient for what we need (medical images, heavy business use). H

Questions

35

1

0

ATT DID NOT PROVIDE GIFT CARD AS PROMISED

Hello Att, I have been calling the rewards center to no avail. I was promised a 300$ gift card through sams club and it was not delivered. I have escalated this issue as I have been calling daily since April 7th when I opened services, and now I was told that since 120 days have elapsed, I am no

Questions

29

1

0

Accepted Solution

Official Solution

New Account Open $200 Reward

I moved to a new house in August and opened fiber online. They said they would give you a $200 reward on the initial contract. However, the $200 reward cannot be found on https://rewardcenter.att.com. where can i check this?

Questions

825

6

Att fiber availability question

I live in baton rouge 70818 and there's a att box that was installed in my back yard a year ago. The guys said it was for fiber internet when putting it in. Also I've had several att reps knock on my door trying to sale it to me. I'm a current cox giga blast customer and finally wanted to switch to

Questions

40

5

0

Request AT&T Fiber in my area

Hello AT&T, I'm currently living in the Livonia, MI area and a few months back noticed Comcast putting in Fiber in our area. When I told customer support about this, and that Comcast was offering a pretty compelling deal for Xfinity internet, they rushed with such concern to retain me as a cu

Questions

30

1

0

AT&T Technician says I have access to Fibre. But AT&T sales site says only sales package is 50MB only.

Hello, I have AT&T technicians at my house moving circuit hardware to a new poll. I asked the technician if I will have access to Fibre and he said yes. I am currently on crappy Xfinity and would love to switch in a heartbeat. When going on the AT&T internet sales website, I type in my addre

Questions

42

1

0

Need help?

Pinned posts

Most recent

View More

Get superfast AT&T Fiber internet
Get the freedom to change your mind
With no annual contract, you’re never locked in if your needs change or if you want to upgrade to a higher speed.

Got a few minutes to learn more?

Check out these informative articles and resources.

Abstract rendering of Fiber optic internet.

EXPLAINER

What’s fiber internet?

Between remote work, gaming, streaming videos, social media, email, and so on, many of us spend a huge portion of our lives online. That’s what draws so many people to internet powered by fiber.
Woman working from home and videoconferencing with several colleagues.

TRENDING NOW

AT&T Fiber now delivers speeds up to 5 GIG

Is your home internet fast enough? Depending on speed tier availability and your household’s connectivity needs, you may choose an AT&T Fiber plan with hyper-gig speeds.
Three kids lounging on a sofa and browsing the web on their respective devices.

BLOG

A quick introduction to Wi-Fi 6

Wi-Fi 6 was designed to improve on previous standards in several ways, including more efficient battery usage, higher maximum bandwidth, improve security features, and more!
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.