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AT&T Fiber Ordering

AT&T Fiber Ordering

Learn how to order Internet with AT&T Fiber.

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2 GB Service

Hello, who do I contact to check on this service, I currently have the 1GB but it is slow and won't support my security system and smart devices! I need more speed!

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Gift Card Fraud?

Did AT&T promise you a gift card and never send it? Or later tell you that you weren't entitled to it, even though you complied with the requirements to get the gift card? You are not alone. Here's what you need to do now: 1.) File a complaint with the Better Business Bureau; they will confr

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Gift Card Not Recieved

Signed up for the AT&T fiber 300 plan and was told I’d get a 200 VISA gift card. A month and a half went by and still nothing in the mail or my emails. I called the reward center and the lady had said she could give me a 200$ Walmart gift card instead so that’s better than nothing. Still haven’t

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How to get fiber in my area?

Fiber is not in my apartment complex but it is in the surrounding homes all over my zip code, what is the best way I can go about getting into my complex? I have tried ATT support and they cant really say for sure just that its planned I guess. Tried reaching out to the corporate office of my comple

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Address validation

I am a wfh customer advocate rep for AT&T mobility LLC and I have been having a hard time receiving internet in my house I live in the back in unit b but the people in the front have att fiber already how do I get my unit b to show up in the ATT SYSTEM??

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Anybody lied to about $100 Visa card?

I signed up for att fiber 300 and was told I would receive a $100 visa pre paid card. It’s been a while so I called today to ask about it and they told me there was nothing attached to my account about it. After telling them I wanna speak someone in charge they transferred me 3 different times all o

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Visa gift card scam

Who else was coaxed into services by visa gift card incentive?. There are other providers clearly buy to snake accounts with dishonesty?? Is there internal theft in the works or are these cards just not being issued?

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Anyone else get screwed over with the 300 reward cards?

I signed up for att fiber through a flyer I received in the mail stating I would get 300 in rewards for doing so. I ordered over the phone and the representative confirmed this.  Months later when inquiring about the cards I never got I was told I would not be getting this reward.  Very f

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Reward card hasn’t arrived after 6 weeks

Hi I signed up for AT&T fiber in mid September and it included $250 gift cards. Now it’s November and I haven’t received my reward card yet. What number do I call to get information on that issue?

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Reward card not received

ATT sales person sold me 1 G internet saying that $250 reward card will get as part of the order and he sent email confirmation with my 1 G order as below. But still not received my$250 gift card .. Pls request to send gift card asap. Thank you Order and Customer InformationOrder Date: 12/08/21

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Can't pay my bill without getting a cellular network not available

Trying to get my phone back on

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 • Wireless

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payment processed but still no data

I'm supposed to pay my monthly plan on Feb 15 but since my data used up so I paid it yesterday. But I still cannot use data.

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 • Internet

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Closing my account

Hi can you assist me I’m trying to close my AT&T SIM card cause I went back to South Africa and I’m not planning to use the SIM card anytime soon

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 • Wireless

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Want to disable mobile data completely on my phone. How? Thanks.

I'd turned off mobile data in phone setting and mobile data miraculously switched back on when I checked. I stopped using smart phones afterwards. Of course I disabled background data and mobile data usage on all apps with mobile data switched off. Thinking of using smart phone again but only wanted

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 • Wireless

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Phone number switch.

I bought the apple 14 under my phone number for my wife. Her phone contact wasn't up till January. I just ordered the s23 under her number. We want to switch are numbers to match our phones.  Is that possible? 

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 • Wireless

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S23 ultra color green

I heard an online rumor the color green may not be available at launch. Is that true. I leave for travel outside the country March 1st. So I'm hoping to get my s23 ultra before then or I'll have to cancel 😞. I really hope it arrives soon after launch. 

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 • Wireless

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I what to buy a gateway

I want to buy a gateway to replace my 2Wire 198. Is that possible, and will AT&T configure it to my current internet service?

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 • Internet

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Cancel a Line on my account

I have paid off all phones on my account and would like to cancel one phone permanently. Can you explain how to do this?

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 • Wireless

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The S23 is here for 2023! - Check out the latest Galaxy Smartphone from Samsung!

Spice up your chakra with The Samsung S23 Ultra Let's get to it. New phones mean new hardware and software to boot. One of those features is Advance Night Photography for epic night shots! Not just that, the main camera is something to talk about with its 200 MP (Wide) lens, leaps from its predeces

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 • Wireless

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Unlock Device

Not a att customer but my phone is locked to there network

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 • Wireless

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can't ACCESS my old SBCGlobal.net Email that i haven't used over 10 years

I tried to login on here but it says it's can't find it but my old Facebook account shows that it has been linked to an sbcglobal.net email. im having trouble finding it here or any information. since my dad was the one who made the account for me when I was very young. it's been about over 15 years

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 • Email

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