AT&T Fiber Ordering

Att promised a $250 reward, however, they did not give my reward after many calls from my side. Finally, they sent me the reward but for $150. again, I tried my best to connect on this issue with them. Now they say I have passed 120 days since account activation and they won't' be able to do an

I had an ATT technician verify that I have Fiber available at my address but the computer system is not showing it. Customer service is unable to override. Who do I speak with to get this corrected? 

As a new customer, I selected an offer for internet that adds a $50 Visa and a $100 Visa. At the end of the application process I got a message that there was a problem. The only thing I could think of was that I had a credit freeze at Experian, Equifax and TransUnion. I called AT&T and spoke to

Hi, I apologize if these questions have all been answered before.  I am a potential customer for AT&T Fiber (internet only) and work out of a home office, so the reliability of my internet connection is important.  A few questions: 1) Will AT&T's customer premise equipment reliably work in pass-thro

Currently have a one month old Bgw320-500 and upgraded from 300mbps to 500mbps speed and shows they are shipping me a new modem for self install- why cant this be done remotely and why do I have to deal with exchanging brand new equipment?

The AT&T fiber availability tool indicates the service IS NOT available at my address, but IS available about 600 ft or less down the street. Coverage maps such as those provided by BroadbandNow indicate the service is available in my entire neighborhood (including my address). Seems as if the s

I have tried too many times to get ATT to provide info and status of Fiber Internet Service in my area, why can't I get a simple answer?

The street next to me has aT&T fiber (around 7 houses on that street). I am the next house over and the back of my property backs up to that street.  The website says I don't have fiber.  Who can I talk to see if there is I can get it since my property backs up to the street that has

The fiber lines have been run through my neighborhood. One neighbor, whose backyard meets my backyard, has been connected but it still shows as unavailable to me. The pole they ran his from is located where our yards meet. My house is actually closer to the pole than his is. Neither of us is across

New homes near me are being equipped with fiber. When will att roll out fiber to already existing homes in my area? It seems they have the infrastructure built, all new homes and even existing apartment buildings have fiber. City is Hanford, CA