AT&T Holiday Deals & Gifts - Don't miss these holiday deals on the latest devices!
AT&T Fiber Ordering

AT&T Fiber Ordering

Learn how to order Internet with AT&T Fiber.

1.7K

Ask a question

Pinned posts

(0)
No conversations found!
(1690)
AT&T Fiber Coverage Map

With all the data that AT&T has at their disposal about whether or not coverage is available at any given address, what would it take to generate a map showing what areas have fiber internet? Other companies have it (https://broadbandnow.com/Ziply-Fiber).  It would be a great benefit if th

Questions

251

2

0

At&t Fiber wanted

Everyone in my area has At&t Fiber except my street. We are surrounded by At&t fiber.  We were told 3 yrs ago that it would be a couple of months and we are still waiting.  There is no phone number to call to check.  We would like some help as to who to contact.

Questions

80

10

0

Fiber was Installed - However not showing as available online?

Fiber was installed in my Apartment complex - This happened months ago. The techs came - Installed it in my unit and I can see the Jack on my living room wall. BUT the online address verification tool says I don't have it! Can anyone from AT&T help with this please?

Questions

77

1

0

Rescheduled again!

Hello AT&T Family, We live in a new-construction community us, along with our neighbors, have been rescheduled several times now. When I reach out to AT&T support, I don't get a local office, I get an overseas representative that sees the same screen as me and insists the days provided th

Questions

46

1

0

Fiber installed how long till availability

In June Att sub contractors put fiber in our sub division. Digging lines and putting the boxes above ground every so often. Work seems to be done now. My question is how long does it typically take before I can order the service. I keep checking the availability but it just keeps offering me their

Questions

199

5

0

Credit Check Error?

Hi Forum, I've spent the entire week trying to get Fiber Internet. Day 1: attempted twice online, told to call. Called, informed it may be credit freeze. Unfroze all credit bureau accounts. Day 2: attempted twice online, told to call. customer service attempted once, told me to wait 24 hours

Questions

168

1

0

How to encourage AT&T to put fiber in my area

Hi. Does anyone have any tips on how to get fiber to one's area? Thanks.

Questions

65

1

0

AT&T Fiber is buried in my yard, when can I expect service offers?

In June of 2021 AT&T buried fiber on two sides of my yard (corner lot) and installed an underground junction in my neighbor's yard across the street. I have been waiting patiently and checking the AT&T Fiber Availability website monthly but after an entire year I have not been able to purcha

Questions

84

1

0

Possible sign of AT&T aerial fiber install soon?

Hi, I was on a bike ride in my neighborhood, I have seen these little anchors near telephone poles pop up in certain areas, they are all spray painted a very bright pink color , this one in the picture was near an existing AT&T fiber line that is active, I am wondering. Does this mean A

Questions

83

1

0

Accepted Solution

Official Solution

Reschedule Appointment

Ordered Internet 300 for the apartment I'm going to be moving into - selected "self-install" but I was scheduled for a tech appointment. I will not have access to the apartment yet on the day they scheduled - and my attempts to reschedule or cancel have not been successful. I need to reschedule or c

Questions

102

1

0

Be the first to reply

(181)
Unlock Code

My phone has network lock on it, I already ask you for a code but this one don't work.Any help please ?Regards

Questions

 • Home Phone

2

0

0

Has anyone tried Lucky Patcher?

Hi guys, I just bought a Xiaomi Redmi Note Pro and I've seen that I have some apps installed on my device that I'm not interested in. Talking to some friends, they told me that there is an application called Lucky Patcher that is able to remove these annoying applications from the device permanent

Questions

 • Wireless

6

0

0

Unauthorized Secure Mail Key added

Every few weeks, I get a note from ATT that my profile has been added and a secure mail key was added. So, I go and log in, which always tells me that the number of unsuccessful attempts has been reached and so I must reset my password.  When I go through all that and finally get into my accou

Questions

 • Email

6

0

0

Fiber Interent

Our neighborhood is current only less than 100 feet from a fiber optic cable and new 5G installed. 3 years ago a representative came by saying it was available but nothing has happened. Was wondering if a AT&T Technician can install fiber optics in our homes and when would that be. Please advise

Questions

 • Internet

3

0

0

Dallas door to door, re:fiber

Hello! Does anyone know if AT&T has people going door to door telling people their fiber has been updated and they should switch their box off and on to get faster service? We had 2 guys in our neighborhood yesterday knocking on doors . They did not look professional, had no business card, no AT

Questions

 • Internet

5

0

0

Set up password recovery options

How do I set up password recovery options for my yahoo/att email accounts?

Questions

 • Email

13

0

0

Trending Accepted Solutions

(282)

Accepted Solution

Official Solution

Having to reset my password every time I try to access my email account

I get a message when I try to log into my email account on my laptop that there have been too many attempts to log into my account and I am locked out until I change my password. This started out happening every once and awhile but now it is happening just about every time I try to log into my email

Questions

 • Email

483

19

Accepted Solution

Official Solution

Set Up Password Recovery Options

I get emails and reminders when having to sign in via browser to Set Up Password Recovery Options. I live outside US and recovery via ATT normal means is impossible since they only accept US phone numbers. Any other way?

Questions

 • Email

459

7

0

Accepted Solution

We were told by ATT that our email password cannot be reset, and we can never get in again. PLEASE HELP!!

My son was trying to reset his email password. He is now locked out.  He tried resetting online many times to no avail.  He has talked to many people at ATT with no help.  He was told also that I would need to call because I was the account holder.  I did call and got the run ar

Questions

 • Email

352

13

0

Accepted Solution

Official Solution

My box

It will not come on.

Questions

 • Internet

237

1

0

Accepted Solution

Official Solution

Samsung Note 20 ultra 5g software update

So with all the talk of the new upgrade I check my phone and I am still running Android 10, why haven't I had any updates in years?

Questions

 • Wireless

232

3

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Got a few minutes to learn more?

Check out these informative articles and resources.

Abstract rendering of Fiber optic internet.

EXPLAINER

What’s fiber internet?

Between remote work, gaming, streaming videos, social media, email, and so on, many of us spend a huge portion of our lives online. That’s what draws so many people to internet powered by fiber.
Woman working from home and videoconferencing with several colleagues.

TRENDING NOW

AT&T Fiber now delivers speeds up to 5 GIG

Is your home internet fast enough? Depending on speed tier availability and your household’s connectivity needs, you may choose an AT&T Fiber plan with hyper-gig speeds.
Three kids lounging on a sofa and browsing the web on their respective devices.

BLOG

A quick introduction to Wi-Fi 6

Wi-Fi 6 was designed to improve on previous standards in several ways, including more efficient battery usage, higher maximum bandwidth, improve security features, and more!
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.