AT&T Fiber Ordering

AT&T Fiber Ordering

Learn how to order Internet with AT&T Fiber.

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Not getting promos for online signup

Signed up for AT&T fiber service. Promos included $150 for online signup, plus two other promos that were stackable. I have a screenshot showing this. But then it said order could not be completed online, please call. Called the number, and the agent was unable to add the two additional codes.

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Fiber next door, how can I ask AT&T if we can get it too

Hi! Fiber was installed in a set of condos that are less than a block away from our 8 unit condos. Seems like everyone around it has it, but it isn't available for us. Is there anywhere where I can ask AT&T if they can look into extending that line to our condos? They're so close that it seems l

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Upgrade to higher speed not working.

I have been dealing with Support for the past 8 days. Switching to Internet 1000 to Internet 2000. I have talked and chatted with at least 9 different individuals that all promise that my speed will be switched. Called support today and after 50 of phone conversation, I am been told that Intern

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Not getting the promised rewards cards for AT&T fiber signup

Had trouble signing up online, as the system had trouble with the credit authorization. Called AT&T and signed up, and was assured that the same rewards ($150 reward card for signing up, $50 for immediate online signup, plus $75 for the ACTNOW promo) would be obtained by calling them 4-6 weeks a

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Fiber, installation time?

Recently got fiber and I’m curious how long installs take.I’m on day 3 of my install and no communication from att or tech.Att says there working on the outside and will let me know when there done.Fiber line was brought to home on day 1 but the cable is just dangling from the roof of my house can a

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AT&T Internet 300

Please respond to following questions: 1. is AT&T Internet 300 a true fiber connection? 2. for zip code 28412, what are “taxes and fees”? 3. how long does it for service activation after the order is placed?4. How long $55/month is guaranteed? thanks

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Service Available Yesterday - Not Today per ATT Website

Yesterday I wanted to order ATT Fiber in Santa Cruz, CA. I went to website, checked availability, and proceeded through the order process. Near the end, I cancelled because I could not get accurate information on taxes and fees on top of base rate. Got that info from a neighbor and went back today

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I live by an Amazon distribution center. why is internet not available at my home

I have a friend that live further from town that I do and she said she just kept bugging them about internet at her home and she finally got it. I live by a newly built Amazon building. How do they have internet across the street but I can't get it at my home.

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Multiple addresses come up for the same house

Hello, Who can I contact to make address corrections so they can delete multiple addresses that comes up on AT&T.com and AT&T internal system. I live in a house which is a single story and there should be only one address for it but when I type in my address on AT&T.com, 4 addresses pul

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AT&T fiber internet

So I just ordered the AT&T fiber service. It stated it would send me an install date or something of that nature and then 1-2 days after that I’d receive the equipment. I haven’t even received an email of the order or a confirmation number. I have a wireless account with AT&T as well but I c

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Tax form W-2

How do i get my W-2 form

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Paying over $60 For 15mb, when it's supposed to be "High Speed Internet"

​​​My family has been using AT&T for years, and I finally realized that you guys are quite literally scamming my family, like really now $60 for a measly 15mb? My cousin pays the same price at Verizon for 100mb, we might need to switch.​​​ ​​​The Account number is (Edited as per​ community gu

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Does router bgw320 allow for nat loopback

i am trying to hook up to a gaming grid, os grid, and i am having problems and it seems it traces back to a nat loopback situation

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Nobody Showed Up At Interview AT&T Live Video

Today 03/29/23 I had a scheduled interview at 9AM and I was on time and nobody showed up. I'm tried called the number associated with the interview email and found heard 0 replys/responses. What should I do?

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Email display

Email display is not centered text is too far to the right can not see slider/ delete. function

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Forgot my voicemail pin#

I forgot my voicemail pin#,how do I get it or reset it?

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Trending Accepted Solutions

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Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Official Solution

Equipment REturn

Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores.  I don't have a car to get to one.

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I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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