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AT&T Fiber Ordering

AT&T Fiber Ordering

Learn how to order Internet with AT&T Fiber.

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Reward card not received

ATT sales person sold me 1 G internet saying that $250 reward card will get as part of the order and he sent email confirmation with my 1 G order as below. But still not received my$250 gift card .. Pls request to send gift card asap. Thank you Order and Customer InformationOrder Date: 12/08/21

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Unable to get additional reward card

I just signed up for Internet 1000. Initially I was doing it online by myself, but I called the New Service number to ask some questions. While I was on the phone with the customer service representative, she told me she could order online for me, that it would be the same as if I was ordering onlin

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Database Error? 1GB Fiber Available At Every Address On The Street Except Mine

Hi, all. Thanks in advance for your patience in reviewing this lengthy post, and for any assistance you can provide.  I am attempting to order AT&T Fiber service to my home, without much success. AT&T Fiber service at 1GB is available in my neighborhood.  But when I use AT&

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No Service at our house.....

...no service at our house yet neighbors who, essentially live in the middle of the woods (off a dirt road), have internet yet we can't seem to get it and we live on an actual road.  We have lived here since 2007 - this is getting OLD especially in light of the millions in taxpayer funding AT&

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Neighbor has the hub, but won't let the AT&T Tech onto her property to set ours up

Our neighbor behind us won't let any technician onto their property to set up the our fiber services because they need the hub, which AT&T fiber placed in her yard in order to set up other services in our area. We have tried three times in 2019, and I want to get AT&T fiber again, but I do

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Is there any way to find out about the fiber wire availability. I see ads in my area. I have tried the at&t website many times, no info!

I just want to find out if the ads I am seeing where I live are accurate and if so, upgrade my internet service to fiber wire. I am in awe of the lack of any way to get that information. Just a concrete yes or no is all I need.

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New Construction needing address verified

We just moved into a newly constructed home in zip code 33166. Our neighbor has AT&T fiber and AT&T is the only internet provider recommended by the builder. I have contacted the 866 number three weeks ago, having a ticket put in for verifying the address, but it seems like we are still wait

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Horrible Customer Services Agent

I’m just new to AT&T fiber. So, I need to get more details about it. The customer services that I just call is horrible. I’m just calling to ask about AT&T fiber info. I’m not decide to order it now. The agent just pushing me to order from him, and he is saying that I’m wasting his time. Aft

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AT&T Fiber Coverage Map

With all the data that AT&T has at their disposal about whether or not coverage is available at any given address, what would it take to generate a map showing what areas have fiber internet? Other companies have it (https://broadbandnow.com/Ziply-Fiber).  It would be a great benefit if th

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At&t Fiber wanted

Everyone in my area has At&t Fiber except my street. We are surrounded by At&t fiber.  We were told 3 yrs ago that it would be a couple of months and we are still waiting.  There is no phone number to call to check.  We would like some help as to who to contact.

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At & t phones forced on me

I called to order wireless service and new internet due to suspected hacking and a dangerous situation with my daughter. After hours on the phone it was time to pay. I had split the down payment between two cards. I was told that wasn't possible so the agent wanted me to stay on the phone while I dr

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 • Wireless

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Bellsouth.net

I have a bellsouth.net sub account with AT&T but AT&T website will not allow me to change password. Any solutions?

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 • Email

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Circular problem with code sent to inaccessible att.net email account - cannot log in

Every time I try to reset my password, a code is sent to the att.net email account I am trying to access. Code is not sent to my phone # or my backup/linked email account with Yahoo.com

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 • Email

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Not receiving my OTP sent from Amazon to my email.

My email was hacked about a week ago. I have change my password, but I'm not receiving my OTP sent from Amazon to my email.  I therefore do not have access to my account.  I have tried to get this resolved through Amazon for a week but have been unsuccessful. 

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 • Email

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Locked out of prodigy.net Email

AT&T has been absolutely no help. Spent hours on the phone only to be told nothing could be done on their end even though attempting to login into my prodigy.net account or reset the password DOES NOT WORK. The page it redirects me to appears to be a legacy page and whatever updates have b

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 • Email

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Move fiber outlet and modem to another room

We had AT&T fiber installed a couple of years ago. Our original plan was to have the outside box mounted on a specific side of the house and have a cable run through the attic and down the wall to an office/study where all of our existing network equiopment is located (e.g. router, switch, NAS,

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Trending Accepted Solutions

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

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 • Wireless

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Accepted Solution

Official Solution

Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

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Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

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 • Internet

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Official Solution

Having to reset my password every time I try to access my email account

I get a message when I try to log into my email account on my laptop that there have been too many attempts to log into my account and I am locked out until I change my password. This started out happening every once and awhile but now it is happening just about every time I try to log into my email

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 • Email

435

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att.net login

I've used @att.net for almost 30 years and Outlook 2003 for 20 years. Now I I can't receive mail on my desktop or phone. When I log into yahoo, currently, It loops back to the login page. there is no "not you" button on the log in page. all remedies found on google (ipconfig/flushdns, clear cookies,

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 • Email

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