Available Now: Buy the new iPhone 14, iPhone 14 Pro and iPhone 14 Pro Max from AT&T!
AT&T Fiber Ordering

AT&T Fiber Ordering

Learn how to order Internet with AT&T Fiber.

1.7K

(1650)
How AT&T Fiber internet is not available in my place?

I just bought a place that has Fiber connection and all the equipment, I just need the service but in the page is showing that is not available but looks like old owner had AT&T Fiber, We still have AT&T Fiber connection, cables, connection box from AT&T with their Brand Logo, I chat wit

Questions

136

6

0

Do AT&T technicians really exist?

I’ve had to reschedule my fiber setup time twice now (3 total appointments made total) because the technicians were a no show all 3 times, including today. Customer support assured me each time that I called them that either 1) a technician was on the way and/or 2) they were “checking on the order”

Questions

164

7

Digging is Done, When Does Internet Arrive?

Hi everyone. My mom lives in a very rural area that's never had access to regular Internet service, however last year, AT&T was burying fiber line for what was said to be their Internet service.  No one's heard anything.  Is there anyone that can be called to see WHEN the Internet mig

Questions

85

3

0

Possible sign of att fiber on its way?

Hi, today I got a letter in the mail for a promotion for AT&T fiber in my neighborhood, I do live in a neighborhood where there is no fiber available (10mbps copper, Internet 10) have not seen any activity in the neighborhood (trucks, spools, yards dug up, etc) so can I assume with this letter A

Questions

88

3

0

When is Fiber coming to Kentwood, MI?

Keep getting the run around. Fiber is available NW Grand Rapids.  But not in Kentwood MI? Only availability is "Internet 100" which is rebadged AT&T DSL with connection still thru a phone outlet (ethernet). Thanks.

Questions

152

6

0

Next door has fiber internet but I can't order it.

My home is new construction and my neighbors on all sides have access to fiber ATT internet. I have called ATT numerous times and each time they say that my address does not come up in their system. Its a new house. This is incredibly frustrating. Also i was mowing the yard and hit an unburied inter

Questions

104

2

0

Closed

Fiber Internet

How far can fiber be run from street to my home

Questions

37

1

0

Accepted Solution

Official Solution

Fiber internet

Will AT&T use my own under ground conduit with pull string to install my Fiber service from street to my house,700 ft away?

Questions

81

2

0

Accepted Solution

Official Solution

How do I request Fiber optics in my area

We have been so patiently waiting for better speeds in our area, how do we request them or at least know if they will happen?

Questions

310

7

0

Fiber internet

I live in an area where fiber is all around me, less than half a mile away. When will I get fiber. I've been waiting for years to ditch spectrum. https://go.usa.gov/xJCSw

Questions

42

1

0

new service problems

I signed up for AT&T internet and Direct TV streaming. On Thursday an AT&T tech showed up and installed a box on the outside of my home, which connects fiber to the telephone pole across the street. On Friday AT&T sent an independent contractor to install the modem within my home and tha

Questions

128

8

0

"Undefined" error message when trying to order new service

I have been trying to place an order for new Fiber internet service. The service is available at the address but I keep getting to "bill preferences" and once I type in CC info and select "autopay" an "Undefined" error message appears under "bill preferences" and I can't continue. Chat couldn't help

Questions

190

3

0

Need help?

Pinned posts

Most recent

View More

Get superfast AT&T Fiber internet
Get the freedom to change your mind
With no annual contract, you’re never locked in if your needs change or if you want to upgrade to a higher speed.

Got a few minutes to learn more?

Check out these informative articles and resources.

Abstract rendering of Fiber optic internet.

EXPLAINER

What’s fiber internet?

Between remote work, gaming, streaming videos, social media, email, and so on, many of us spend a huge portion of our lives online. That’s what draws so many people to internet powered by fiber.
Woman working from home and videoconferencing with several colleagues.

TRENDING NOW

AT&T Fiber now delivers speeds up to 5 GIG

Is your home internet fast enough? Depending on speed tier availability and your household’s connectivity needs, you may choose an AT&T Fiber plan with hyper-gig speeds.
Three kids lounging on a sofa and browsing the web on their respective devices.

BLOG

A quick introduction to Wi-Fi 6

Wi-Fi 6 was designed to improve on previous standards in several ways, including more efficient battery usage, higher maximum bandwidth, improve security features, and more!
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.