I just bought a place that has Fiber connection and all the equipment, I just need the service but in the page is showing that is not available but looks like old owner had AT&T Fiber, We still have AT&T Fiber connection, cables, connection box from AT&T with their Brand Logo, I chat wit

I’ve had to reschedule my fiber setup time twice now (3 total appointments made total) because the technicians were a no show all 3 times, including today. Customer support assured me each time that I called them that either 1) a technician was on the way and/or 2) they were “checking on the order”

Hi everyone. My mom lives in a very rural area that's never had access to regular Internet service, however last year, AT&T was burying fiber line for what was said to be their Internet service.  No one's heard anything.  Is there anyone that can be called to see WHEN the Internet mig

Hi, today I got a letter in the mail for a promotion for AT&T fiber in my neighborhood, I do live in a neighborhood where there is no fiber available (10mbps copper, Internet 10) have not seen any activity in the neighborhood (trucks, spools, yards dug up, etc) so can I assume with this letter A

Keep getting the run around. Fiber is available NW Grand Rapids.  But not in Kentwood MI? Only availability is "Internet 100" which is rebadged AT&T DSL with connection still thru a phone outlet (ethernet). Thanks.

My home is new construction and my neighbors on all sides have access to fiber ATT internet. I have called ATT numerous times and each time they say that my address does not come up in their system. Its a new house. This is incredibly frustrating. Also i was mowing the yard and hit an unburied inter

How far can fiber be run from street to my home

Will AT&T use my own under ground conduit with pull string to install my Fiber service from street to my house,700 ft away?

We have been so patiently waiting for better speeds in our area, how do we request them or at least know if they will happen?

I live in an area where fiber is all around me, less than half a mile away. When will I get fiber. I've been waiting for years to ditch spectrum. https://go.usa.gov/xJCSw

I signed up for AT&T internet and Direct TV streaming. On Thursday an AT&T tech showed up and installed a box on the outside of my home, which connects fiber to the telephone pole across the street. On Friday AT&T sent an independent contractor to install the modem within my home and tha

I have been trying to place an order for new Fiber internet service. The service is available at the address but I keep getting to "bill preferences" and once I type in CC info and select "autopay" an "Undefined" error message appears under "bill preferences" and I can't continue. Chat couldn't help