AT&T Fiber Ordering

AT&T Fiber Ordering

Learn how to order Internet with AT&T Fiber.

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Sales Reps Approaching homes w "Sold" Signs ?

Had some guy w badge come to my door that clearly has No soliciting Sign posted on door. I spoke to him via camera speaker he wanted to talk to new homeowner & asked when he could come back & talk. Like (Edited per community guidelines)? Is this how they do business?

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Finding out why fiber is installed everywhere but my street

95% of my small town have had fiber for months, but not my street. How do I find out why and when?

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Fiber upgrade

I’m getting notices about upgrading to fiber at no additional costs. Is this true or will there be a charge after a period of time?

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Completely Surrounded By AT&T Fiber Customers in Brookhaven

Hi, I am currently one of the board members of my HOA. We are very interested in having AT&T Fiber within our community. I understand that having Fiber is based on multiple factors and so on, however, if you view the information I have provided, most of the infrastructure is already in place ar

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ATT Fiber

​Your system will not respond if I have Fiber available at my address

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Was promised a $300 giftcard for adding fiber to my service and am now being offered a service from Nvidia i dont want

I won't stand for it. Att's fiber is inferior to webpass. I would NEVER have signed up for 60mbps without an incentive. Webpass offers 1000mps FULL DUPLEX. and guess what ATT isn't going to refund the two months I've paid to hook up an additional isp so I'm not just going to agree to accept some dum

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AT&T Fiber Status Check

Hi everyone, I'm hoping someone might have advice or be able to weigh in on my situation. I've posted about this over a year ago, and feel its time to do it again. In 2021, we were informed that ATT Fiber was getting installed in our neighborhood. After many many many months it was installed on one

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Language barrier during service calls

It's pretty bad when I have to say "excuse me"...or "huh"....or "I'm sorry, I didn't understand you" multiple times during a call with someone at customer service.  I called to simply schedule a tech to come out and install a second line in my home, and it was incredibly difficult for me to co

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Relocating fiber stub-up during home construction

Our new home started construction this week, and during a visit yesterday I saw the AT&T fiber stub-up serving me and the neighboring property is on the left side of my property. Our structured wiring entrance into the home will be on the right side of the house (through the garage wall). Is the

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AT&T Brad Campbell/Crawford Door to Door Solicitation

Cocky, arrogant, salesman named Brad Crawford, joined by 2 minions at my door twice this week in Boise. When I asked them to cross the address off their list he told me to put up a no soliciting sign. I shouldn't have to put a sign on my door to keep (Edited per community guidelines) like him fr

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Change account manager

How do I make myself the account manager if someone else signed in first?

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what happened to my alert on laptop re phone alerts

I had an alert on my laptop that told me "all is well" regarding my wireless phone. The pop up appeared every time I closed computer.  I could also see if it had spam usually indicating the number(s).  This way I did not have to worry about using my minutes on my 35 cent a minute plan to

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Digital world has become our life much easier

Life has become much easier with the help of the Digital world. We can access almost anything at home.

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removed apps and users

very concerned.

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Unauthorized line

I bought a new phone from an AT&T store in 2020. Paid the phone off, it was hooked up to my fiancés number. It’s now 2023 and I have switched because my bill increased to much to find out that there is a 4th line on my account that I didn’t ask for, authorize, or know about until now. I switched

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ATT Signature Program proof of eligibility

My work ID doesn't have a logo so they won't accept it. What other proof can I provide?

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Unlock

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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Swapping eSIMs?

I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible

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Downgraded and forced to return BGW-320 for 210

Hi, I had 2.5gbps for over a year and decided to cut some costs and downgrade to 300/300mbps. Some reason after I submitted the change ATT decided to ship me a BGW-210 and told me I needed to swap and ship back the BGW-320 or be billed for it. Seems pretty silly and annoying when all I wanted was

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