AT&T Fiber Installation

AT&T Fiber Installation

Tips for installing & connecting your AT&T Fiber equipment.

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Missing cable burying_Risk of major damage

AT&T's Internet Service is amazing, but there is a lack of quality of service in other areas. The technician came at the beginning of January to install the Internet at home and found he was to connect an external wire to the street. He left the wire unburied "temporarily" but 2 months after, th

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ATT FIBER INSTALLATION

I had ATT FIBER installed today. But, the technician unplugged my cable and put the fiber drop in its place! Now no cable. Removing another company's gear and replacing it with yours,  big no no.

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they dug a huge hole in front of my driveway and did not properly fill it

They have been digging fiber optic in my neighborhood, last week they made a hole across the front of my driveway to my neighbors. They came back and put a thin layer of blacktop over it, but not enough now there is a ditch for water in front of my new driveway and all the way across to my neighbor'

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How can I confirm when my line will be repaired?

I moved into a new construction home and on the date of my scheduled installation the tech said that the line had been damaged and would need to be repaired. This was on February 17, 2023. He said that it would be repaired within two weeks. I have yet to be contacted about this and I have called the

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property damage from fiber construction

Who do we contact to get reimbursed for damage to our property where AT&T installed fiber?

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Damage to pipes and interior of home

On Thursday October 6, 2023 ATT came and dug holes in my yard installing fiber optic cables. I am not an ATT customer, so I do not have an account or account number.  I had made a complaint with ATT when this happened because of the installation of the cables, pipes were broken and my two bath

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utility availability letter

Sorry I got busy and did not accept the chat... can you resend a chat for utility availability letter for a new development? Thank you

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Gateway Activation Nightmare

We moved last week and wanted to transfer our AT&T internet service to the new house. Tech comes out to install the new gateway and it is not working. A few days later we get a new kit to do a self-install after canceling the old service account and creating a new one. It has been 2 days and eve

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AT&T dedicated internet

I bought this internet specifically so I can play on a professional level with little to no lag hince why I’m paying 1,500$ a month. So they install everything the equipment the Vyatta v150, I try to bridge the switch so I can use my own gaming router. Did many test I keep getting bad latency issues

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Emergency Repair

I need to find out how to get an emergency repair on my fiber. The line got cut while fixing a drain outside. My problem is the line was literally 3 inches under the ground and not protected at all. I work from home and need the net to work and I don't have any time off I can take. They're telling m

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AT&T Roaming Hot Spots

I could swear that I saw somewhere that if you were an AT&T U-verse Internet subscriber that you might have some kind of ability to hook up to AT&T Wi-Fi "hotspots" located at various places scattered around the city (Fort Worth, Texas to be exact). Is there a list of where these hotspots ca

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wifi calling security issue samsung

SECURITY issue with samsung phones it is recommended to turn OFF wifi calling. scrippsnews reports how-to-turn-off-wi-fi-calling-on-android-to-combat-hackers  NOW, question - how do we get informed when this security flaw is patched by samsung, since it strongly affects many samsung model

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Change account manager

How do I make myself the account manager if someone else signed in first?

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what happened to my alert on laptop re phone alerts

I had an alert on my laptop that told me "all is well" regarding my wireless phone. The pop up appeared every time I closed computer.  I could also see if it had spam usually indicating the number(s).  This way I did not have to worry about using my minutes on my 35 cent a minute plan to

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Digital world has become our life much easier

Life has become much easier with the help of the Digital world. We can access almost anything at home.

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removed apps and users

very concerned.

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Unlock

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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Swapping eSIMs?

I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible

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Downgraded and forced to return BGW-320 for 210

Hi, I had 2.5gbps for over a year and decided to cut some costs and downgrade to 300/300mbps. Some reason after I submitted the change ATT decided to ship me a BGW-210 and told me I needed to swap and ship back the BGW-320 or be billed for it. Seems pretty silly and annoying when all I wanted was

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