AT&T Fiber Installation

AT&T's Internet Service is amazing, but there is a lack of quality of service in other areas. The technician came at the beginning of January to install the Internet at home and found he was to connect an external wire to the street. He left the wire unburied "temporarily" but 2 months after, th

I had ATT FIBER installed today. But, the technician unplugged my cable and put the fiber drop in its place! Now no cable. Removing another company's gear and replacing it with yours,  big no no.

They have been digging fiber optic in my neighborhood, last week they made a hole across the front of my driveway to my neighbors. They came back and put a thin layer of blacktop over it, but not enough now there is a ditch for water in front of my new driveway and all the way across to my neighbor'

I moved into a new construction home and on the date of my scheduled installation the tech said that the line had been damaged and would need to be repaired. This was on February 17, 2023. He said that it would be repaired within two weeks. I have yet to be contacted about this and I have called the

Who do we contact to get reimbursed for damage to our property where AT&T installed fiber?

On Thursday October 6, 2023 ATT came and dug holes in my yard installing fiber optic cables. I am not an ATT customer, so I do not have an account or account number.  I had made a complaint with ATT when this happened because of the installation of the cables, pipes were broken and my two bath

Sorry I got busy and did not accept the chat... can you resend a chat for utility availability letter for a new development? Thank you

We moved last week and wanted to transfer our AT&T internet service to the new house. Tech comes out to install the new gateway and it is not working. A few days later we get a new kit to do a self-install after canceling the old service account and creating a new one. It has been 2 days and eve

I bought this internet specifically so I can play on a professional level with little to no lag hince why I’m paying 1,500$ a month. So they install everything the equipment the Vyatta v150, I try to bridge the switch so I can use my own gaming router. Did many test I keep getting bad latency issues

I need to find out how to get an emergency repair on my fiber. The line got cut while fixing a drain outside. My problem is the line was literally 3 inches under the ground and not protected at all. I work from home and need the net to work and I don't have any time off I can take. They're telling m