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AT&T Fiber Installation

AT&T Fiber Installation

Tips for installing & connecting your AT&T Fiber equipment.

4.6K

(4351)
Installation Across 3 properties

Fiber just became available in my neighborhood and I signed up as soon as the email was sent out. The technician came to install the new line and he dropped the line across neighbor 1's yard, then all the way across my yard, into my other neighbor's yard (beyond my house), across their driveway then

Questions

41

4

0

Improper installation

Fiber optic initially installed partially under a gravel driveway. It took one day before vehicle traveled broke the fiber optic. It took 3 weeks for AT&t to come out and lay out the line again. The technician said it's against their standard procedure to bury a fiber optic under a gravel drivew

Questions

23

2

0

Marcus Dehdarani Contact # 405-625-5012

Claim # 2206001119 broking sprinkler by ATT contractor. Since May /20/22 i have been trying to solve these problems with ATT until now, but nobody wheeling to do that. i did fix the sprinkler which cost me $200 labor and 41.06 parts on 7/1/22. now Iam asking for reimbursement. call me at 405 625-5

Questions

19

1

0

Installation

I called a few days before I moved to transfer my internet to my new place. They called to cancel stating technical difficulties. They would call to reschedule NO ONE EVER CALLED TO RESCHEDULE. My original appointment was July 29th I called the 1800 number and they set me up for service. They didn’t

Questions

12

0

0

Fiber cable in yard needs re-buried

We switched to fiber not long ago. The crew that buried the cable did a poor job, most of it is less than an inch deep and some of it is still exposed.  I asked the tech that installed the fiber who I could call and he said he would forward the request for a re-bury, but I haven't heard anythi

Questions

32

5

0

Cable Not Buried kind of a mess

We also had ATT fiber optic installed after crews installed the underground cable throughout our neighborhood. The installation at our house didn't go great but that's just part of the story. When they installed the line in our house they discovered that the main buried cable at the street was sever

Questions

29

3

The installation is stuck on 8 minutes

The installation is stuck on 8 minutes

Questions

11

0

0

FIBEROPTIC INSTALLATION IRRIGATION DAMAGES

HAS ANYONE HAD EXPERIENCE WITH SEDGWICK TO REPAY FOR FIBEROPTIC INSTALLATION DAMAGES? ATT CONTRACTOR INSTALLED FIBEROPTIC LINES THROUGHOUT OUR NEIGHBORHOOD. IN THE PROCESS, AND SINCE MY HOME IS ON A CORNER, THEY RAN LINES AT 90 DEGREES IN MY YARD. AS A  RESULT, THE CREW DUG 3 TO 4 HOLES IN

Questions

57

5

0

Closed

How to escalate a complaint

I'm at my wits end. I ordered ATT U-verse 100 internet service on August 14th and was given an August 17th installation date. No one showed up, nor has anyone shown up for the following three dates. I've missed 3 1/2 days of work at this point. I went from the customer service line to the local corp

Questions

2.5K

11

0

ATT subcontractor broke into my gated back yard and trashed my yard and terrorized my dogs

Who can I speak to that understands my issues and will handle my situation? I have spoken with no less than 4 people from ATT and no one has a clue. I have tree trimmers climb over my 6 ft privacy fence and unlock a gate that there is no access to from the outside. They terrorized my dogs (who have

Questions

34

3

0

At&t finally ran Fiber to my house. A couple of questions about wiring and conduit.

So after more than 8 years of promising fiber At&t finally gone around to running the new lines. My existing copper line runs in a slightly non-standard way.  It drops from an aerial pole to my detached garage where there is an old network splice box next to the electric meter (box#1).

Questions

142

15

0

Help with AT&T fiber gateway installation

Hi! I recently moved into an apartment complex and when I went to set up my internet, AT&T showed I was eligible for fiber as well as for self install. I received the gateway, along with a red ONT cable, yellow ethernet cable, and power supplies for both the service box and gateway. I found the

Questions

23

1

0

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