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How and where can I access the gateway user interface, then split into two bands?
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Hi, I had 2.5gbps for over a year and decided to cut some costs and downgrade to 300/300mbps. Some reason after I submitted the change ATT decided to ship me a BGW-210 and told me I needed to swap and ship back the BGW-320 or be billed for it. Seems pretty silly and annoying when all I wanted was
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Does anyone know of other forums where people can discuss the dismal state of ATTs IPv6 infrastructure.Perhaps a Discord or Reddit place ? Conversations here do not seem worthwhile to me, as witnessed by the recently closed thread that was making VERY valid points about IPv6 subnets, that has now b
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AT&T fiber down in Atlanta on Dec 23. No updates or ETA due to storm. Any similar issues or details known?
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i'm having a problem with my router intermittently switching between wired and wi-fi. When it switches, I get put on hold on Microsoft Teams calls. I have a Microsoft Surface Book 2 and I've updated the firmware on the dock. I tried a new dock, same problem. I tried a dock from a Surface Book 1, sam
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Received 5 static IP address from ATT. Using first usable to connect our Cisco Meraki security gateway. Also have a security camera server that's connected directly to the Cisco Meraki security gateway and receiving a vlan IP Address from the Cisco Meraki security gateway. However when trying to acc
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I've called different #'s twice and reported once on "chat" for the situation shown below. After a series of tornados went through Locust Grove, GA on January 12, 2023 the power and other lines were knocked down to the ground. About 4 days after the damage occurred Central Georgia EMC replace
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Out of the nowhere Monday I have been unable to watch Amazon Video, Disney Plus and Pandora on my Roku TV. The video will try to load and spin and spin and time out. I can load it fine on tablets and phones on the same WiFi, its only the Roku TV that has the problem. No issues with Netf
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I disconnected the old Gateway and installed the new one but it cannot be connected from AT&T Gateway router to computer and Uverse. All the lights stay on the new Gateway. Have the WI-fi connection and even reboot the power and reset the back of the Gateway but still no connection. The smart h
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It is happening at my home and my neighbor home , so it is not my router. I’ve called att customer service several times. Always resetting the router but never accepting there is an att issue. Dropping is after 6:00 pm to 11:00 pm mostly. My neighbor has the same issue at the same time. I asked for
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At the end of February my Visual Voicemail randomly stopped working. It gives an error message 9999 and says to call a phone number which goes to Verizon. I have NEVER had Verizon service, but I tried the number anyway and they couldn't help me as I don't have an account with them. I called AT&T
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Continued Issues with Apple phones in AZ. Delayed notifications, no FaceTime calls received unless phone is unlocked etc. Apple Store has even confirmed they get several att customers every day having the same issues and it’s only AT&T. Seems to be something with our cell towers in AZ bec
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I do not receive some of my emails that have attachments. The sender does not receive a “not delivered’ message, and the message is shown as sent in their email. The emails do not appear on my apple devices or on my hp laptop. Two of the senders are sending from gmail accounts; the other is using an
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My father has an sbcglobal.net account. We tried accessing the account and it keeps indicating his user id, which is his email address is not correct. We tried to reset it, it asked for his email address and we input it. We received an error message saying his email does not exist.
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I've tried three times with no success. One answer was to restart my phone which I did. It didn't help. I don't know what else to do. I have an iPhone 13 Pro Max
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How can I upgrade my current Modem/Router to WIFI 6e device/service? Can I buy my own? Is there a device compatibility list? Do you provide device/service? Thanks in advance.
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Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
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We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
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I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.
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I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.
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I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible
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