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AT&T Fiber Equipment

AT&T Fiber Equipment

Learn more about your Internet with AT&T Fiber equipment.

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How to change my ethernet MBPS back to 1GB

I have fiber and I reset my broadband connection and it made my ethernet speed capped to 100 Mbps. How would I change that back to 1gb?

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Plugging a BGW320-500 into a power strip with surge protection vs plugging into a wall plug

Is there any benefit (or detriment) in plugging the BGW320-500 straight into a power strip with surge protection vs plugging straight into a wall plug?

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How to change the name & password on an ATT Wi-Fi router

I received a new BSW210-700 router to replace my previous one. How do I change the name and password of the new router to the ones we used on the original router?   In the directions it says if I make any changes I have to "ensure that identical changes are made to both radios; otherwise

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Official Solution

Best way to extend Wi-Fi range in my house & yard

I just got fiber at my house, but don’t get a good signal on the other side of the house.

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What cable to use for a 1200 foot fiber optic connection from curb to house/

I need 1200 feet from curb to house. I am installing Cat6 for a POE security camera and want to run whatever AT&T will want to use to connect the fiber optic in the future in the same conduit as my Cat6 POE run. Do I run another Cat6, Cat6A , Cat7 or actual fiber optic cable. If Fiber optic, wha

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Losing out on potential customers

A few of my neighbors and myself are interested in your services however, you only have ONE hub in my neighborhood and it’s full. Why don’t you place more hubs resulting in more customers and more profit?

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Accepted Solution

What cable to use with fiber 1000

To hardwire a computer and get the most out of fiber 1000, what cable should I use? CAT 6, CAT 7, something else? I am using a CAT 5 (not 5e) right now. It is what I had lying around. Will I really get any benefit over a 5e or 6?

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How do I get 2.4 GHz WiFi?

I have AT&T Fiber with an Arris BGW210-700 WiFi gateway. I only see on option for WiFi connection in my network, which I assume is the 5GHz option. I have some devices located farther away from my gateway, such as my Ring doorbell, for which I would like to get 2.4GHz WiFi for stronger signal, but a

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Slow LAN Connection on BGW210-700

The connection from devices to the internet is working properly. However, the connection between LAN devices, from one device on ethernet to another on ethernet, is incredibly slow at just 5mbps. Both devices have 1 GBPS network cards and high-end CAT8 cables. Both devices can connect to the WAN

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Updated Primary DNS after adding static ips

I ordered static ips and changed the configuration of the router. I found out primary and secondary DNS (68.94.156.8 and 68.94.157.8, respectively) on the BGW320 Gateway's configuration is different from the number (68.94.156.1 and 68.94.157.1, respectively) I got from technical support (when I rece

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Mi Samsung s21 ulta G998USAS4BUKK sin actualización

Tengo un s21 ultra desbloqueado pero desde diciembre del año pasado no recibo actualización alguna, no se actualizará a Android 13

Questions

 • Wireless

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My AT&T, high-speed Internet is hacked with a bow Bogan ip address

203.0.113.42 that’s the Hacker I believe or 99.35.19.134 can anyone help me to find out where this this is playing to where it’s coming from I know it’s hacking my AT&T modem that be BG something 700 it’s a Motorola me by Motorola. It’s a model it’s a modem and I am U-verse modem gateway? He’s b

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 • Internet

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ACP

I recently got accepted for the ACP benefit, but my original plan was the $40 a month. I need to switch my account to the $30 a month so ACP can pay for the entire thing.. If I switch my plans over with it still pay for it or will I have to come out of pocket $30 since it's being "renewed"

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 • Wireless

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Wi-Fi calling on prepaid plan

Currently in Canada and using a compatible device (iPhone 13 Max) and eSIM but cannot seem to get Wi-Fi calling. Is it even possible on prepaid? Can anyone please guide on this? — I tried to enable it and toggle it etc. it’s simply not working.

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 • Wireless

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Why is it so hard to see my order status page?

I ordered fiber over a week ago and it says package is shipped and all im trying to do is track my order but i keep getting redirected to the troubleshoot and repair site and says it cant access it over and over again. Getting anywhere on this god forsaken website is a nightmare. Redirects and cons

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 • Internet

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sbcglobal.net receives emails but is locked so I cannot do anythimg except read emails

Could this have anything to do with windows 10 which I loaded on this computer? Email works perfectly on my other computer which has windows 7.

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 • Email

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Trending Accepted Solutions

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Official Solution

Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

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Official Solution

Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

Questions

 • Wireless

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Official Solution

Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

Questions

 • Internet

493

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Accepted Solution

Official Solution

Required to change email account

I still have sbcglobal.net for my email. I have been receiving emails the last few days (supposedly) from AT&T telling me that I have to change my email address by 11/14/22.  Is this a fraud? Hello, Thank you for being a valued AT&T Member. This is a final reminder 

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 • Email

356

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Accepted Solution

Official Solution

att.net login

I've used @att.net for almost 30 years and Outlook 2003 for 20 years. Now I I can't receive mail on my desktop or phone. When I log into yahoo, currently, It loops back to the login page. there is no "not you" button on the log in page. all remedies found on google (ipconfig/flushdns, clear cookies,

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 • Email

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EXPLAINER

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Between remote work, gaming, streaming videos, social media, email, and so on, many of us spend a huge portion of our lives online. That’s what draws so many people to internet powered by fiber.
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TRENDING NOW

AT&T Fiber now delivers speeds up to 5 GIG

Is your home internet fast enough? Depending on speed tier availability and your household’s connectivity needs, you may choose an AT&T Fiber plan with hyper-gig speeds.
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BLOG

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