AT&T Fiber Equipment

AT&T Fiber Equipment

Learn more about your Internet with AT&T Fiber equipment.

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Unknown connected device

I have a device that I do not know what it is connected to my network. It's called an "EardaTec Device". When I looked it up, it's apparently linked to a lot of smart home things, like light switches. We own nothing of the sort. It's extremely likely that this device is slowing down my internet cons

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AT&T came to my neighborhood and left a hole in my front yard

AT&T came whipping through my neighboorhood to install their service, which I do not have. In the midst of it all, they dug a hole for their equipment box. Now there is a huge hole next to their box in the front of my yard that keeps getting bigger and bigger. This seems to be a constant habi

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31

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Roblox on PC/tablet devices

I'm about ready to flip a table on this because the answer I've come up with so far is insane.  AT&T must be stupid to think they're going to keep customers with families when parents discover that Roblox won't work when the Gateway is installed.  They're all going to switch back to Spectrum immedia

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135

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Broadband light blinking red, alarm light red, no internet - Steps to resolve that worked for me

This post is meant to help others having similar issues. About a week ago our AT&T fiber internet started going out for hours at a time, several times per day, on all connected devices. Neither ethernet-connected devices nor wifi connected devices worked. We tried all of the usual troubleshoo

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I'm paying for 1000 mb/s Fiber through ATT and am getting 5 mb/s consistently (False advertising, failure to provide service)

I have been paying for 1000 MB/s fiber through ATT for the last 4 months and the highest recorded WIFI speed I have ever had was 250 MB/s, but I will typically get sub 20 MB/s. I have been having this issue since I moved into a brand new apartment building which only offers ATT, I would have switche

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53

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Fiber

Why is my upload speed ALWAYS faster than my download speed? The difference is usually around 2x faster

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Speed between modem and home devices

I have Internet 1000 and tests with ATT shows the modem connecting to them at gig speeds, while speed tests between various wireless devices show speeds that I would associate at Internet 300 speeds. I talked to ATT support and they talked to me about shared media, which I understand. All of my devi

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28

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Rain Bird app does not connect on AT&T WiFi

When using the Rain Bird app on any device connected to my AT&T wireless network I am blocked from accessing my Rain Bird controller. If I disable WiFi and use cellular I am able to access the controller with no issue. I was told by Rain Bird to contact AT&T as it is related to my WiFI servi

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32

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Extender for fiber

I have a BGW-320-500. I need to add an extender but do not want to throw away $10 a month to rent from att. Where and what model should I buy? Thanks! 

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49

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Air 4921 ethernet not working

Hello I recently purchased an Ethernet cable for my router because I lost the one that came with it. I play on Xbox a lot so I plugged into that. But then an error message popped up saying NAT type unavailable, basically meaning I couldn't access the internet. So I tried plugging the cable into my P

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19

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After utilising a VPN, AT&T Fiber Internet disconnects

Netflix and Hulu will stop working on the TV (wired), and other laptops and mobile devices with wifi connections also display no internet. Disconnect from NordVPN and give it a minute or two before everything resumes functioning. Both the AT&T gateway and the devices cannot be restarted. simply

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48

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Why can’t I ping my router from outside home network?

Hi, I have a static IP address, and it is assigned to my home 3rd party router. My router is wired to my ATT gateway. My gateway is in IP Passthrough mode. when I ping my router from my home network (behind my router), I can ping it. However, when I am outside my home network (Eg cellular), I

Questions

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