AT&T Fiber Equipment

AT&T seems to be blocking access to the Apple Store webpage. I'm able to load the Apple website, but when I go to buy something, I get the following message: "The page you’re looking for can’t be found." I'm using AT&T Fiber with the provided router BGW210. When I switch to another netwo

I've had ATT fiber 1000 for about 3 years now and never had an issue until now. I recently moved into a new house (new build) which was serviced by ATT fiber so my service was moved over without any hiccups. Until I attempted to use it in the evening hours. Just to be clear before all this info

Here is a bit of a background information first. The original router suddenly stopped giving out local addresses through DHCP and I got a replacement. The new one seems to have fixed the problem, however after a day I can see hundreds of "phantom" devices under Device->Status screen like this:

My internet went out about an hour ago (current time 11:29 am March 18 2023). I do the basic troubleshooting, doesn’t work. I call to try to get some help and possibly have someone come out and fix my issue. The tech support on the phone (Oscar) does his thing and has me just do the basic troublesho

Need help ASAP... my neighborhood has an outage for 9 days now. I have called customer service and tech department and they keep saying it should be fixed in 24 hours. 24 hours come and go and still nothing. This is crazy not having service for this long with no results. I work from home and need in

I have blocked devices on my home wifi but still see activity from those devices. I have changed names and passwords to no avail. Any suggestions? My belief is neighbors more tech savvy than me...reinforces to me, wired is always better than wifi for security regardless of what a tech sales rep tel

If I have ip passthrough set up with my 3rd party router, would I be able to prioritize my device on Smart Home Manager ? Would my Smart Home Manager even work while I have 3d party router connected? 

We have had AT&T fiber for several years and the hardwired connection speed has always been good until recently. The only change we have had is a new Gateway but I do not think the speed dropped happened until weeks later.  Everything else seems fine but the ethernet speed.  We replac

Can someone direct me as who to call regarding an ATT box on my property? It is well over the allotted easement allowance.  I am replacing fencing and would like to discuss this with someone at ATT since it is illegally placed on my private property.

I have the bgw320-505 fiber modem. I have been through 14 different sites all of them had some different ports for the Playstation Network but none of them gave me Nat Type 0. I know that Nat Type 2 is fine but the people I regularly play with are all states away so I want the best connection possib