AT&T Fiber Equipment

AT&T Fiber Equipment

Learn more about your Internet with AT&T Fiber equipment.

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Apple Store Website Blocked

AT&T seems to be blocking access to the Apple Store webpage. I'm able to load the Apple website, but when I go to buy something, I get the following message: "The page you’re looking for can’t be found." I'm using AT&T Fiber with the provided router BGW210. When I switch to another netwo

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High Ping + Packet Loss between 8pm-11pm EST

I've had ATT fiber 1000 for about 3 years now and never had an issue until now. I recently moved into a new house (new build) which was serviced by ATT fiber so my service was moved over without any hiccups. Until I attempted to use it in the evening hours. Just to be clear before all this info

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Unknown devices popping up with BGW320-500

Here is a bit of a background information first. The original router suddenly stopped giving out local addresses through DHCP and I got a replacement. The new one seems to have fixed the problem, however after a day I can see hundreds of "phantom" devices under Device->Status screen like this:

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Lack of resources and customer service

My internet went out about an hour ago (current time 11:29 am March 18 2023). I do the basic troubleshooting, doesn’t work. I call to try to get some help and possibly have someone come out and fix my issue. The tech support on the phone (Oscar) does his thing and has me just do the basic troublesho

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Internet Down NINE DAYS - Neighborhood Outage - NO PROGRESS

Need help ASAP... my neighborhood has an outage for 9 days now. I have called customer service and tech department and they keep saying it should be fixed in 24 hours. 24 hours come and go and still nothing. This is crazy not having service for this long with no results. I work from home and need in

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Blocked devices still have wifi access

I have blocked devices on my home wifi but still see activity from those devices. I have changed names and passwords to no avail. Any suggestions? My belief is neighbors more tech savvy than me...reinforces to me, wired is always better than wifi for security regardless of what a tech sales rep tel

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IP passthrough and Smart Home Manager

If I have ip passthrough set up with my 3rd party router, would I be able to prioritize my device on Smart Home Manager ? Would my Smart Home Manager even work while I have 3d party router connected? 

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Ethernet speed drop on Fiber

We have had AT&T fiber for several years and the hardwired connection speed has always been good until recently. The only change we have had is a new Gateway but I do not think the speed dropped happened until weeks later.  Everything else seems fine but the ethernet speed.  We replac

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Box on my Property

Can someone direct me as who to call regarding an ATT box on my property? It is well over the allotted easement allowance.  I am replacing fencing and would like to discuss this with someone at ATT since it is illegally placed on my private property.

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Trying to get to Nat Type 0

I have the bgw320-505 fiber modem. I have been through 14 different sites all of them had some different ports for the Playstation Network but none of them gave me Nat Type 0. I know that Nat Type 2 is fine but the people I regularly play with are all states away so I want the best connection possib

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Trade in overcharging

I traded my cell phone for 800 dollars and I asked on the day of the exchange if I could wait the 6 months with monthly payments and pay the difference of 300…400 and unlock the cell phone and I was told yes. 6 months later I went there to pay the difference and they asked me 900 something to settl

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Discounts for Mental Health Counselors, psychologists, and social workers

​How come AT&T gives 25% discounts to nurses, doctors, and PAs (folks who all do pretty well) and does not offer anything for Mental Health Counselors and Social Workers (folks who are grossly underpaid)?​

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Email display

Email display is not centered text is too far to the right can not see slider/ delete. function

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Locating my wife's phone that was stolen

My wife phone was stolen before I got this app so I never got a chance to pair her phone to mine. Is there a way that I can still locate her phone with this app. Thank you

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International Day pass

I wanted to get the day pass to get service in paris but its saying my wireless account is not active!

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Flagged For Fraud Error

Please At&t How to Unlock

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Trending Accepted Solutions

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Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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319

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Equipment REturn

Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores.  I don't have a car to get to one.

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I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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