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AT&T Fiber Equipment

AT&T Fiber Equipment

Learn more about your Internet with AT&T Fiber equipment.

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Linksys Wrt3200acm with ip passthrough speed problems

So I just got fiber installed yesterday and I’m trying to use my Linksys router. I put it in IP pass through but I I am getting terrible download speeds and good upload speeds. I get about 146 down and like 700 up I’m not sure what I’m doing wrong. Is there any specific settings I need for a Linksys

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Hikvision DVR connection to BGW320 problem

I have set the port forwarding and it seems to work but seems like there is no outgoing trafic allowed through the modem. The ddns cannot update the addres and the Hik Connect app is unable to communicate to the recorder. This has usually happened if the dns address has not been specified. I have a

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BW320-500, 500 Mbps fiber. Zoom and Teams stutter horribly

I have a BW320-500 gateway with 500 Mbps service. Speed tests look great. For some reason, however, my Zoom and Teams videoconferences experience points where they freeze, then rapidly play video/audio in what looks like fast-forward to catch up. This can occur several times per minute. I have no pr

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My BGW320-500 got magically reset to factory settings.

Last night Feb 2, all was well. All systems talking, router good. This AM, nothing works.  Seems the BGW320 got reset to factory settings. I suspect an update was pushed.  I am currently at 4.21.5 - don't know what it was before. There was not power outage and anyway, I am on a big UPS

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Roadside Network Cabinet Left Open

At the corner of Valkaryia Road and Old Dixie Hwy in Zip 32949 Cabinet has been open for over three days, please send someone out to close it

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BGW320-505 Port forwarding not working

I've gone to NAT/Gaming and have tried to portforward the port 7777 but everything I do seems to not fix it. I've tried to disable my firewall to see if it was blocking the connection but it wasn't. I used open port checkers and they all say that they are closed

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HP Envy Laptop Drops WIFI

HP Envy laptop with Windows 11 and Microsoft 365 drops WIFI and asks to reenter the router password. After reentering it WIFI is established for a period of one minute before dropping out claiming it needs the password again because something has changed.  It will run on the router's Test-Gues

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AT&T router internal DNS

This is a strange one to me. I have a computer whose local hostname is "archon". I tried forwarding a port to it via my router, but after doing so, was still not able to get through to it from the outside.  The reason it failed, It turns out, is because the AT&T router actually resolves "

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Wi-Fi Gateway software update for over 1.5 hours

The virtual assistant is still telling me, "Looks like your AT&T Wi-Fi Gateway software is getting an update. It'll be offline for about 20 minutes." after over an hour and a half from the first time I checked and got that message. Is it safe to say there's an issue and I should try to restart i

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BGW320-505 causing Vermintide 2 game to not work properly

Hello! I am having some connectivity issues when playing Vermintide 2 on my PC that is hardwired(Cat5e) directly to the back of router/gateway(BGW320-505 ). I am not using my own router or switch at the moment. Vermintide 2 is a peer-to-peer type of game and I seem to have issues connecting to o

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I'm not recieving phone calls from 402 area code

The caller is NOT even given the option to leave a message. The call is not showing in my 'missed' calls log. I have a S21 Ultra which is a replacement for another S21 Ultra in Jan 23. AT&T store could not fix the problem and said to order another S21 Ultra...

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 • Wireless

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No longer showing read receipt in text

HI, My boyfriend and I both have the Samsung Galaxy S22+.  After he did the upgrade this weekend, neither one of us see or have the notifications of Delivered, read, etc.  We have not changed our settings, and they all show that we should be getting them 

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 • Wireless

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email account hacked

My email subaccount ([email scrubbed]) has been hacked. I know this because several people have received emails supposedly from me (that I did not send), asking them to buy gift cards on my behalf.  I have not received any emails for the last 2 days on this subaccount.    I have alre

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 • Email

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Fraudulent Billing, adjustments,doctoring of my bill to charge me unnecessary fees

I made a payment in August off a debit from a account not on my autopay and paused autopay. Auto pay still attempted to get payment and was declined over funds not in acct (that had been paid on another debit not eft) this sent me to arbitration which I won and a credit of 600 something was given a

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 • Internet

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Missing SENT mail for several years

Several years of SENT mail is missing from our email. Inbox messages those same years are available How do I access the missing Sent mail?

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 • Email

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unlock lg cu515

i want to unlock lg cu515 its american phone currently is in india  but it show invaild smartchip  i want to unlock this phone at any cost 

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 • Home Phone

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I what to buy a gateway

I want to buy a gateway to replace my 2Wire 198. Is that possible, and will AT&T configure it to my current internet service?

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 • Internet

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The S23 is here for 2023! - Check out the latest Galaxy Smartphone from Samsung!

Spice up your chakra with The Samsung S23 Ultra Let's get to it. New phones mean new hardware and software to boot. One of those features is Advance Night Photography for epic night shots! Not just that, the main camera is something to talk about with its 200 MP (Wide) lens, leaps from its predeces

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 • Wireless

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Cancel a Line on my account

I have paid off all phones on my account and would like to cancel one phone permanently. Can you explain how to do this?

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 • Wireless

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can't ACCESS my old SBCGlobal.net Email that i haven't used over 10 years

I tried to login on here but it says it's can't find it but my old Facebook account shows that it has been linked to an sbcglobal.net email. im having trouble finding it here or any information. since my dad was the one who made the account for me when I was very young. it's been about over 15 years

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 • Email

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Unlock Device

Not a att customer but my phone is locked to there network

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 • Wireless

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