
AT&T Fiber Equipment
Learn more about your Internet with AT&T Fiber equipment.
6.1K
All
Questions
Blog
Frustration with Fiber dropping - they say it's my Netgear Router
We had AT&T U-Verse internet for many years with no issues. I ran a router behind the Pace 5268AC gateway with the router set in the DMZplus mode. When fiber came to our neighborhood, I upgraded our home router to a Netgear Nighthawk. We used it for a month with no issues. Fiber came and we had
Questions
108
12
0
Accepted Solution
Category 5 vs. Category 6
When the self-installation of AT&T fiber gateway, etc., calls for the use of Category 5 cable for making the ethernet connection, would the use of Category 6 cable instead be problematic? I ask this, because I believe I read somewhere on a AT&T Community Forum that the equipment would not w
Questions
19
2
0
Does my Wi-Fi do 2.4 GHz?
I’d like to add some smart devices to my network but what I found requires Wi-Fi on 2.4 GHz. I am using a Nokia BGW320-505 on software version 3.18.5. If I select My Wi-Fi, then Edit on the SSID I only have one Wi-Fi name to select. I’ve seen other posts that suggest this is where I would find
Questions
17
2
0
Working Remotely - VPN connection issue and Internet on device not working while connected to VPN
I work remotely, have ATT fiber, and all of the network equipment was updated in May. At that time, I was using an HP ProBook 450 G5 and I was having intermittent VPN connection issues. VPN said connected but I couldn't access files. Error Message: "An error occurred while reconnecting Z: to ... Mi
Questions
24
3
0
Internet Keeps Dropping in and out every few minutes
Since last friday our fiber internet keeps dropping in and out every few minutes (South Florida Area), and it is so infuriating. It works fine, theres no lag, or any speed issues then BOOM internet completely disconnects from the wifi for a few minutes then comes back and repeats the same process al
Questions
185
6
Accepted Solution
Official Solution
Use ASUS Zen Wifi Router with ATT gateway
bought a ASUS Zen Wifi router to work with the ATT Gateway. I am a novice, so I need some guidance on how to connect the router to the gateway and how to use the ASUS router for wifi. I am not a techy so if you can help, make it as simple as possible. Thanks
Questions
1.5K
16
0
After enabling INTERNET SECURITY ADVANCED service and creating a kid profile, adult websites are still visible.
NONE of the security features are working, any idea why?
Questions
17
1
0
ATT wifi just stops working.
While I am playing my games on my computer, the Wi-Fi in my entire house just stops working for no reason, there is a green light on my router and it says that I'm still connected, but i just get no response from anything. For instance, my game just disconnects and my discord call drops, and my DIRE
Questions
489
5
0
Accepted Solution
What does the AT&T modem/router considered a mesh client?
I am curious as to what the AT&T Fiber modem/router considers a Mesh device? I have three AT&T "repeaters" with only one currently connected, and only one of those since the last modem "factory reset (see my other recent post.) However, when I look at my router's Home Network->Status scr
Questions
52
7
0
Noise from cellular door, hatch
I live close by an AT&T cellular door/hatch at the sidewalk. Throughout the day and night when a person or pet walks over the hatch it makes a loud rattle probably due to the hatch being loose. Who would I need to contact to get that addressed?
Questions
48
3
0
AT&T Fiber connection slowing down every night between 1230CST to 130am CST
I have AT&T FIBER — INTERNET 1000. Gateway/router is Nokia BGW320-505. Desktop is directly plugged to Gateway/router via Lan RJ45 cable. Currently speed seems ok when I run the tracert, I'll try again tonight and post the details. Please let me know if additional information is required. I am no
Questions
19
0
0
AT&T, Please stop resetting my router!
How can I turn off router upgrades? This fiber router is junk. Besides missing typical router functions, there is no function for saving or restoring my configuration settings. And every time you push a software update WITHOUT ALLOWING ME TO APPROVE ( which seems like once a quarter these days) you
Questions
40
4
0
Pinned posts
Most recent
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.
How can we help you today?

Visit the Community How-To.