AT&T Fiber Equipment

I'm seeing very slow speeds from the router to my devices, doing speed tests from a PC connected over ethernet shows 2-50Mbps download but 400-500Mbp upload. I see the same results from multiple PC's over ethernet and wireless alike. Doing the speed test directly on the router shows 800Mbps do

My fiber cable pulled out of ONT and scheduled a repair online. I chose the first available which was Jan 1st which seemed a little surprising. When I submitted the date it gave an error- something about communicating which dispatch. The appointment however does show up in my account and I got a tex

Three weeks ago my family moved into a new apartment complex with Always On AT&T fiber (connected community). When we called to activate our account, the AT&T rep told us the former tenant didn't disconnect service, so they'd need to remove him from the account before they could add us, whic

I've been in the process of updating my Xbox One S for online gaming...Microsoft tells me to open all ports but I'm not sure how to do that on the BGW320...do you have any instructions related to online gaming using this gateway?

Subject line. Extremely high latency in Amarillo, TX. 500ms+ from gateway to net. Everything is loading extremely slow. This is not a bandwidth issue, it's a latency issue. Can someone reach out to me with some answers on what is causing this?

I started getting a browser redirect on any browser used, for some microsoft connect test url, opening any link goes to this link which has been shortened: msftconnecttest.com  and it displays what looks like the admin page for my AT&T router, the correct SSID. Malware and antivirus scans

Hi! I have a Nokia BGW320-505 and would like to turn off the wifi and just use a wired connection when wifi is not necessary. Can that be done?

So long story short, builder and low voltage company messed up and didn’t install conduit to inside panel, but instead ran cat6 to exterior of house. There is no way to get conduit retrofitted unless we tear out parts of the kitchen.  So is there any option for an external ONT ? Had a tech com

I have an LG Vista (vs880pp) that won't connect to my new ATT wireless router model: BGW320-505. I've gone into the I.P. of the router itself and even added it via MAC filtering. I have no idea what else I can do. I just switched from xfinity and the device was connecting until I switched. I've also

Has anyone experienced issues connecting the Philips Hue Bridge to the BGW320-500 modem/router? No matter what I try the app on my phone cannot find the Bridge which is connected by Ethernet cable directly to the modem. Hue Bridge needs all devices to be on the same local network. Do I need to confi