Check out AT&T's Valentine's Day Gift Guide for ideas & deals on the new Samsung Galaxy S23!
AT&T Fiber Equipment

AT&T Fiber Equipment

Learn more about your Internet with AT&T Fiber equipment.

6.8K

Ask a question

Pinned posts

(0)
No conversations found!
(6560)
M
AT&T Fiber and Destiny 2

Disconnected about every 5 minutes. I’m using a Arris BGW210 that ATT provided, opened ports NAT is open, 27 ms Ping, about 30 up and down, I disabled packet filters, I disabled the 5G channel, I’ve reset the modem/router combo several times, everything else works just fine, no interruptions no ser

Questions

189

2

0

Accepted Solution

Official Solution

Internet Keeps Dropping in and out every few minutes

Since last friday our fiber internet keeps dropping in and out every few minutes (South Florida Area), and it is so infuriating. It works fine, theres no lag, or any speed issues then BOOM internet completely disconnects from the wifi for a few minutes then comes back and repeats the same process al

Questions

4.5K

15

Accepted Solution

Official Solution

How do I get the 5GB service?

I have AT&T internet with fiber which provides 1GB service. TV commercials are touting "up to 5GB" ... how do I get the 5GB service?

Questions

39

1

0

AT&T Modem Firmware update

I spoke today to an AT&T rep about my modem having a firmware update. I asked the rep if I was responsible or was AT&T responsible for Firmware upgrades on the modem. The AT&T rep replied that it was AT&T's responsibility to do the firmware upgrade. I explained to the rep I had a fir

Questions

2.9K

18

0

Blink Mini Camera Not Connecting to WiFi

Blink support was unable to help me set up my camera. Through the RouteThis app they thought the issue is caused by high ping and unstable internet. I personally don't think network speed or stability is the issue. I have had no issues with any other wireless devices. I've tried two things so far

Questions

1.6K

8

0

Accepted Solution

Official Solution

ATT fiber and Orbi router

I have placed my ATT BGW320-500 in Passthrough mode and connected an Orbi Mesh RBK50 router leaving it in router mode. I am only able to achieve 100mbps up and down where the ATT router is showing speeds of 300mbps up and down on a direct speed test??  Any thoughts??

Questions

617

22

0

No ethernet connectivity

I just switched from Uverse to DirecTV Stream yesterday and also upgraded my internet from copper to fiber 300. I just noticed today on my desktop that it's connected to the internet via Wi-Fi and not through an ethernet cable which is what I had before the upgrade.  Ethernet is the network co

Questions

77

8

0

Accepted Solution

Official Solution

Question about setting up Passthrough

I was finally able to get fiber connected 2G plan.  However I desire to use my own Router for connection to my home network.   I understand how setting up passthrough works and feel confident in those settings changes.   I do wonder though I heard from one source that once

Questions

82

1

0

Two unknown devices on my WiFi Network - HUMAX BGW320-500

I recently worked to name all my devices on my AT&T HUMAX BGW320-500 router using the iPhone Smart Home Manager app. Some notes - I disconnected all known devices or powered them down, then changed my WiFi network name to a new unique name and a new password. I then worked by connecting each

Questions

67

6

0

Accepted Solution

Official Solution

Does Technician install router with internet set up?

I don't have a router for my at&t fiber, when the technician comes to set up my internet will he install the box too?

Questions

197

2

0

Be the first to reply

(125)
CBS350 switch issue

Hello. I read as much as I could and tested as much as possible on how to do the above mentioned set up and I feel I am in the last mile trying to get ethernet going. Got a 5G fiber optic line from ATT and set up the BGW320 as IP-passthrough so that I could use my own router, a cisco switch CBS350.

Questions

7

0

Is flip 4 better than flip 2

What is the difference between Cingular flip 2 and Cingular flip 4?

Questions

 • Wireless

6

0

0

Phone use in Cancun

I have a Iphone and pay for unlimited...can I send texts or make phone calls from Cancun? I live in the U.S. Thanks!

Questions

 • Wireless

7

0

0

Unlocking Prepaid AT&T Flip Phone

Tried to submit request to unlock prepaid Flip Phone error with information not matching but it does match if I log into prepaid account. I have called customer service twice and they stated phone is eligible for unlock and that I need to go to the unlock app on the phone, there is no unlock app on

Questions

 • Wireless

6

0

0

Unable to receive non-AT&T text messages

Since late November of 2022, I’ve not been able to receive non AT&T text messages. I have an iPhone 12 mini. I am running IOS 16.3.  I have run through the various troubleshooting steps. Restarted my phone. Turned airplane mode on and off. Turned wireless off an on. Reset my network sett

Questions

 • Wireless

8

0

There's a Problem with Fiber Line but Internet still works?

This has been on the smart home manager for 1 year now but the internet works just fine I get 1 gig. I don't know what could cause this issue?

Questions

10

0

0

Trending Accepted Solutions

(176)

Accepted Solution

Official Solution

I what to buy a gateway

I want to buy a gateway to replace my 2Wire 198. Is that possible, and will AT&T configure it to my current internet service?

Questions

 • Internet

194

2

0

Accepted Solution

Official Solution

The S23 is here for 2023! - Check out the latest Galaxy Smartphone from Samsung!

Spice up your chakra with The Samsung S23 Ultra Let's get to it. New phones mean new hardware and software to boot. One of those features is Advance Night Photography for epic night shots! Not just that, the main camera is something to talk about with its 200 MP (Wide) lens, leaps from its predeces

Questions

 • Wireless

157

8

0

Accepted Solution

Official Solution

Cancel a Line on my account

I have paid off all phones on my account and would like to cancel one phone permanently. Can you explain how to do this?

Questions

 • Wireless

155

1

0

Accepted Solution

Official Solution

Unlock Device

Not a att customer but my phone is locked to there network

Questions

 • Wireless

127

1

0

Accepted Solution

Official Solution

can't ACCESS my old SBCGlobal.net Email that i haven't used over 10 years

I tried to login on here but it says it's can't find it but my old Facebook account shows that it has been linked to an sbcglobal.net email. im having trouble finding it here or any information. since my dad was the one who made the account for me when I was very young. it's been about over 15 years

Questions

 • Email

125

1

0