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AT&T Fiber Equipment

AT&T Fiber Equipment

Learn more about your Internet with AT&T Fiber equipment.

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Speed

I just upgraded from Uverse. My old speed was 30mps.  My new fiber is 30mps down, 380mps up. (Tested using the BGW320-505 so nothing to do with my network) So the inverse of what it should be.  I have called AT&T I think 5 times.  Each time saying I think its a CO configuration i

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Gosund smart plugs

I am unable to install my smart plugs. The error message states I must connect using a 2.4 mhz connection. When I try to use the network for the plug it requests a nonexistent password. Is there a way to adjust the AT&T modem from 5mhz to 2.4mhz?

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Can I install a splitter and have Comcast internet instead

Into the AT&T router is a coax cable that I believe supplies the cable. I just had to move home (got a new job offer today, though!!) and I have my own internet through Comcast that's 12x faster, literally. Can I get a splitter and run one OUT to the AT&T box and one to my Comcast gateway? W

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Disconnected fiber optic

My dogs pulled my AT&T fiber optic cable out of the wall. How can I reconnect it?

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BGW320-500 rebooting itself too often

Manufacturer HUMAX Model Number BGW320-500 Software Version 3.20.5 I had the previous router and had no rebooting issues. When I first got this router, I had no issues. But recently (past two weeks or so) this thing

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Humax BGW320-500 change access code permanently

My son is able to access the router config page and reset the access code to default, using the original code which is written in the sticker in the back of the router, so he can disable parental control in the security options and bypass the Smart Home Manager downtime and profile internet usage re

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20-30% packet loss when IP Passthrough enabled

I recently lost Internet service and a tech was sent out who replaced my "really old" gateway with a BGW210-700. I had IP Passthrough setup on the previous gateway, so I tried setting it up again on the new gateway. I noticed that after enabling IP Passthrough, bouncing the interface on my router an

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Short Daily Outage; Router Resets

Recently I have been seeing a short daily internet outage and the router goes through a reset process. The outage occurs at various times of day but I have noted that sometimes it is around 1:40PM. This is obviously disruptive in terms of dropping video calls, log ins and VPNs. The router is on a UP

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2023 Equipment Fee

So i got a letter (or advertisement if you will) in the mail and noticed that the new policy is that new services don't have equipment fees. It was advertising 2 gig speeds. I looked up on your website and it even says no equipment fees for 1 gig speeds. Which i have a 1 gig fiber internet account,

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No resolution for Internet Issues

Our AT&T fiber internet has been going out for extended periods of time since we got service a month ago. We’ve had 4 technicians come out, exchanged our modem, and are now being told we have to wait again for another tech to come out. I work from home and we can’t wait days (like customer suppo

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Linksys03899

Do I have to use the gateway when using this new router?

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 • Internet

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Fraud Account Filed Online at At & t

I Filed a Fraud account on the At & t portal and they mailed me a Fraud Package?? Why do I need to fill out and mail in my fraud complaint when I already filled this same paperwork and uploaded and documents requested at the time of completion?/

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 • Wireless

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How can I unblock a phone number??

I have a walk around phone that has Call Block, but the manual has no instructions for unblocking a number. How can I do that?

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 • Home Phone

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AmazonFire tablet HD10

I cannot access my att.net email on my tablet it says unable to connect to server att can't help nor amazon... please help

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 • Wireless

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incoming mail

my incoming mail is coming to my trash folder not my inbox.

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 • Email

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Is flip 4 better than flip 2

What is the difference between Cingular flip 2 and Cingular flip 4?

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 • Wireless

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Trending Accepted Solutions

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I what to buy a gateway

I want to buy a gateway to replace my 2Wire 198. Is that possible, and will AT&T configure it to my current internet service?

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 • Internet

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The S23 is here for 2023! - Check out the latest Galaxy Smartphone from Samsung!

Spice up your chakra with The Samsung S23 Ultra Let's get to it. New phones mean new hardware and software to boot. One of those features is Advance Night Photography for epic night shots! Not just that, the main camera is something to talk about with its 200 MP (Wide) lens, leaps from its predeces

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 • Wireless

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Cancel a Line on my account

I have paid off all phones on my account and would like to cancel one phone permanently. Can you explain how to do this?

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 • Wireless

156

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can't ACCESS my old SBCGlobal.net Email that i haven't used over 10 years

I tried to login on here but it says it's can't find it but my old Facebook account shows that it has been linked to an sbcglobal.net email. im having trouble finding it here or any information. since my dad was the one who made the account for me when I was very young. it's been about over 15 years

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 • Email

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Unlock Device

Not a att customer but my phone is locked to there network

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 • Wireless

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