AT&T Fiber Equipment

A few months ago, I signed up for AT&Ts Internet 5000 plan. Fiber had just been completed a few months before that in my neighborhood. Unfortunately, I have since had about 70 outages ranging from a few minutes to weeks. Each time the modem would restart and go into a cycle of a single amber fla

I have an appointment to get an upgrade to ATT fiber 500 MBPS next week. What equipment will they be installing? what size? will it be free standing vs mounted to wall? I currently have a BGW210-700 Gateway box for my wireless internet.  I'm thinking about having the equipment installed

As of last night, about 4:00 am, the gateway developed a problem where it is dropping the ethernet connection. I called AT&T support and was told there are no issues regarding connectivity.  However, the gateway keeps dropping the connection to the internet.  I tried rebooting, discon

I'm playing online games and my xbox shows my NAT type as strict. How do I fix that on my AT&T router?

INTERMITANT INTERNET ON TV AND LAPTOP

I have a Sonicwall TZ300 router. I recently migrated over to AT&T and they installed a BGW320-500 modem. I am having problems with my VPN tunnels establishing a connection. I logged into the modem and in the firewall/ip passthrough tab I set the allocation mode to Passthrough. I set the pass

Internet drops out a few times a day and when I run ATT diagnostics, I receive DNS FAIL. I submit the errors to the sys log and cannot get through to anyone at ATT to help.  Please advise.  Thanks!

Constant DNS errors Internet drops out a few times a day and when I run ATT diagnostics, I receive DNS FAIL. I submit the errors to the sys log and cannot get through to anyone at ATT to help.  I have already checked all cables and conducted a hard reset as well as multiple re

Just installed AT&T FIOS. Using IP passthrough to my router to keep my existing router LAN WiFi and other functionality (mac access control, port forwarding, etc...) - however 192.168.1.1 is no longer available for my router as its gateway address.   It seems to conflict with address

I just had the fiber internet service installed I was told I need to register it and combine my wireless and internet to get another discount is this correct?