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AT&T Fiber Equipment

AT&T Fiber Equipment

Learn more about your Internet with AT&T Fiber equipment.

6.3K

(6054)

Accepted Solution

Official Solution

Fiber Jack Not Installed Correctly

I just moved into a new home that has an existing AT&T Fiber jack, but there is a thin wire hanging from the white cover on the wall. This wire's end is not compatible with the self-installation package I received in the mail, and I cannot find any way to get help scheduling a tech to fix the in

Questions

38

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WiFi ATT BGW320 modem power loss

My newly installed ATT BGW320 modem goes off after momentary (about 1 sec or less) power interruption or power flicker. When this happens my internet, TV and phone needs to be rebooted (pain in the (Edited per community guidelines)).  In addition, because my HAVC thermostat is wireless the cir

Questions

32

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Problem in gateway

My internet is disconnected automatically last night. (I found out later today that there was a outage in our area) Then, all lights flashed red. So I rebooted the gateway, but the power light doesn't turn on completely, it blinks and turns off again. More detail, when the power on, the power light

Questions

42

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IPv6 No Longer Working

I recently noticed that occasionally web sites would take a very long time to load. After doing some investigation I found it was due to no longer having access to IPv6. The computers on my home network still had the IPv6 addresses assigned by AT&T but my router stated it no longer had the deleg

Questions

64

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Billed for missing equipment

I sent the equipment back via ups and I get a final notice 2 months later on account [EDITED per Community Guidelines] that the equipment didn’t arrive or is now missing. With the final notice it’s a bill for 164.03 which I shouldn’t have to pay since I don’t have the equipme

Questions

42

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Trouble Accessing Yahoo! Websites on AT&T Fiber

I bought a new Lenovo Yoga 7i laptop and it has problems connecting to all Yahoo! sites on the yahoo.com domain. Sometimes they won't load, sometimes they load incomplete, sometimes i get a connection reset error check proxy & network etc.  Sometimes it eventually resolves after giving me

Questions

40

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Accepted Solution

Official Solution

WiFi goes out every night

I have EarthLink but they use all things AT&T. I’m not a technical person so I’m not really going to understand most of the technical terms but I’m hoping for information in layman terms on how to fix this issue. Ive had this modem for three nights and it has went out every night as far as I can

Questions

41

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Fiber relocation

Fiber was laid on the right side of the drive, around the back of the house and though the yard. Where it is buried in the yard it is very shallow. I need to get the fiber run on the other side of the drive and though a different part of the yard where it is much less likely to be compromised and al

Questions

46

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Will my wifi work if internet is down? My equipment is Nokia BGW320-505

Will my wifi work if internet is down or does the Nikia gateway shutdown the wifi if it can't talk to ATT or connect to the internet? My scenario is that during hurricane Ida last year we were without power/internet for 7 days.  We have a generator so we had limited power.  I got ATT afte

Questions

50

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Dead Zone

I work from home and seem to only have an issue with Wi-Fi/internet in my home office, which is in the front of the home and the Router is in the back of the house. My work also requires the use of VPN. I tried the t-Link Extender, but that quit working. Moved to our kitchen, and everything works g

Questions

38

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Cascade Help

Good afternoon, Currently have a UDM Pro that is connected to spectrum on WAN1. In the process of switching to ATT with a BGW320-500 on WAN2. UDM Pro pulls an IP on WAN2, but is not getting any data through. Cascade router is defaulted off, and grayed out.

Questions

37

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A Little Confused About Putting ASUS Router behind a ATT BGW 200-710 Gateway

I know a little bit about this networking stuff, so here it goes. Tonight I spend 3 hours setting up a ASUS Router behind a ATT BGW 200-710 Gateway.  So I started with way.  I clicked on Firewall, clicked on IP Passthrough and then chose DHCPS-fixed.  I then manual enter my MAC addre

Questions

48

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