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AT&T Fiber Equipment

AT&T Fiber Equipment

Learn more about your Internet with AT&T Fiber equipment.

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Had a rep/tech come by the house unprompted

Earlier this evening I had a rep or a tech come by my home to ask about my speeds because they had received calls from people in the area regarding internet service in the area. Is this something that they will normally do? He had an Att jacket on but something just sitting weird with me about it.

Questions

79

3

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ONT box won’t power on

My ONT box just suddenly turned off and won’t turn back on. It’s plugged into a wall outlet and I double checked to make sure it is working, which it is. Tried calling support but was on hold for technical support and got disconnected. Still waiting for another call back.

Questions

21

1

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opendns & Arris BGW 320

Unable to use OpenDNS with BGW 320 for my new fiber to the house install. Seems the 320 does not allow for replacing the DNS server. The filtering on the BGW320 only allows for Device on/off by day/hour. I need to allow a child limited access to a computer for school, but not for gaming sites. I

Questions

73

7

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Accepted Solution

Official Solution

How to connect a wired network printer to AT&T Fiber router

I have a Brother multi-function printer that I want to share over my network for other laptops in home.

Questions

389

13

0

Wi-Fi issues after UTube outage

A few days ago UTube TV was down. Everything since then my AT&T fiber cable & internet keeps cutting out all day long. I ran the Smart Home checks. Wi-Fi signal is strong. Any one know what is needed to fix this?

Questions

9

0

0

BGW320-500 IP Passthrough Question ( TP-LINK ER605 / Direct )

Broke down and got a TP-LINK ER605 router to try once again to get port forwarding to work. I sort of regret 'upgrading' to fiber a couple of months back, as I've never had port forwarding issues in the past - running multiple servers... Setup:  BGW320-500 --> ER605 --> Computer. O

Questions

64

5

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ATT Fiber Unstable Ping

Starting a month or so ago, my ping became very unstable when it comes to gaming. It would go from around 12ms to 300ms and cause very annoying lag spikes. I have contacted customer service twice. The first time, I was told there was an interference which they fixed. After a day, the issue came back

Questions

268

18

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Fber optic junction box lid missing

The fber optic service line junction box in my front yard keeps floating away in heavy rains. Needs new lock down installed.  Liability problem for ATT at the least,. Property damage case if lid blocks drain for storm water and flooding damages properties.   Cover in my yard is not t

Questions

16

1

0

Accepted Solution

Official Solution

Setting up a Port Forward on BGW320

I'm trying to setup a port forward on the router but can't find the access.

Questions

221

1

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Port Forwarding issue on BGW210

I am trying to open ports on the BGW210 on my residential fiber internet and cannot get the ports to open. For context in case it is needed, I am in a house and only use the ATT provided router. I followed the instructions on https://www.att.com/support/article/u-verse-high-speed-internet/KM1215101

Questions

252

22

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Flashing Red WPS

WPS flashing red. FAQ’s mentioned potential security risk. What is the best route moving? Thinking it may have stemmed from trying to change the name of the 2.4ghz so a smart plug would work.

Questions

33

1

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Outage

I’ve been without Wi-Fi for 3 days now. I’m in Pittsburg Ca (Loveridge area) The smart manager says Fiber Equipment Issue should be restored in 24hrs and that was 2 days ago. It’s frustrating and I haven’t been able to work due to it.

Questions

27

1

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