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I want to order ATT fiber 1gig and according to ATT online, my apartment is pre wired. I have this OFS box and this ATT jack in the living room. I have a feeling this is old equipment. Should I schedule a tech for the install? What you guys think?
Questions
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I need to secure my network and the smart home manager represents a significant attack vector to my network. Please tell me how I can disable and remove it. I have a BGW320-500 router. Also I'd like to change my DNS servers.
Questions
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I want to connect a 2.4 GHz device (remote thermometer) and it is not able to connect. I've tried dozens of times. I've read posts here, and some seem to say that band steering will handle this. Others say to separate the bands (does that mean band steering is then turned off?) I've also read of peo
Questions
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I have a Nokia wifi gateway that was recently replaced. The reason it was replaced was due to the modem intermittently reseting. This is still happenning. Here's the sequence of events: 1. I notice I am not connected to the internet 2. I look at the gateway and the light
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I am working with a land developer in a residential development in Fort Worth, and AT&T installed several pedestals, however they are all in the wrong place. I have tried to reach out to several OPS Mgr Design Engineers in the area; however I haven’t had any luck. We are trying to finish the d
Questions
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Greetings to the group. I work for a nursing home and last Thursday (Jan. 12, 23) our Ip-Flex Fiber system went down and has not started working again. We have submitted a ticket through Express Ticketing in order to notify AT&T of the issue and it has made it to Tier 6 tech support on the stil
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23
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Purchased 11/18/2022, stopped working 12/29/2022, troubleshot with ATT tech support who determined it was the problem. They could not replace it transferred me to ATT support who told me since I purchased it online on the ATT website I had to do it online. Couldn’t find a way to accomplish it
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27
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I have Fiber services to the home. Ever since we got this service over a year ago we have been experiencing connection drops fairly regularly. I had Xfinity before and did not experience connection drops as much. Any thoughts on what we should do to solve the connection drop issue?
Questions
146
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Is there any other app that I can use besides smart home manager. It is absolutely horrible. I pause devices and they are still on wifi. Yes I've uninstalled reinstalled factory reset, etc etc I've been dealing with this endlessly for months now
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159
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Official Solution
Hi, Is there any documentation or articles on how to setup a 3rd party Wifi router on my home network with ATT Fiber Optic Internet service? Thanks apn
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So I turned in my iPhone 12 to upgrade for the 14pro max and I was supposed to mail it in but I wasn’t sure how to get a label so I turned it in a one of the AT&T stores. The stores sent the phone in but for a month they said they didn’t receive my phone yet and was gonna charge me so I filed a
Questions
• Home Phone
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My sent emails from 9/14/2020 through 1/7/2023 are suddenly missing from my sent email folder from webmail and my phone app! I have the option selected to save my sent emails in the sent folder. I know they were all there recently as I do refer back to previously sent emails. I noticed
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I need the physical address, I'm filling out a form for USPS to find out where my package is. They want the address. It was not printed on my shipping label I received from AT&T.
Questions
• Internet
7
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I am locked out of email. THe security questions don't accept my answers (think it's been hacked). No option to reset password with email or phone. No help at ATT. Anyone have suggestions? Thanks
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I have had AT&T service for many years and loved it. I recently requested to change my TV service and Internet to reduce my monthly bill by removing unnecessary items. The automated AT&T Customer service system has sent someone to convert me to another type of account with no discuss
Questions
• Home Phone
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Sometime over the last weekend my iPhone 14 stopped getting verification texts and notifications from my banks. These are things like verifications when trying to log on from an unfamiliar device or messages when I make a charge on my credit card. Some things to note... I have made no changes to
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• Wireless
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Closed
I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.
Questions
• TV
9.8K
117
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Official Solution
See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?
Questions
• Internet
1.4K
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Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi
Questions
• Wireless
288
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I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa
Questions
• Wireless
274
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I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB. I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub
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• Internet
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