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AT&T Fiber Equipment

AT&T Fiber Equipment

Learn more about your Internet with AT&T Fiber equipment.

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FIBER INTERNET

is it mandatory to get fiber internet??

Questions

68

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Slow download & upload on PS5 using 1000/1000 AT&T Fiber

I'm new to AT&T and I got the 1000 mbps download and the 1000 mbps upload package and when connected via ethernet cable I'm only seeing 400-ish mbps download and 35 to 57 mbps upload speeds. I was previously a Cox Internet customer and I was able to get 984 mbps download speeds consistently whil

Questions

1.2K

5

SSID and password for seperate Access point

i have 2 AP(Unifi-U6-Pro) and i have a BGW-210 router from att that i already currently use. Right now i have one AP directly wired into BGW-210. I can see the IP for it when i go looking for it. but I just want to name the SSID of the AP and give it a password. is this possible to do using the conf

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26

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Some streaming services don't work with BGW320-500 gateway

Hello, We just had AT&T fiber installed at our house, and tried to fire up Disney+ on our Chromecast. It was unable to connect (Error 83). A similar issue occurred with Discovery+, with neither service being able to connect. If I connect the Chromecast to a hotspot, they both work fine. In

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67

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Accepted Solution

Official Solution

Fiber Cable Issue - ???

Our Fiber internet has been down for over 24 hours with no real expectation for when it will be resolved. Customer service is impossible to get ahold of and because an outage is reported we get nothing but canned messages back in chat. The impacted area is extremely small, which makes me worry that

Questions

960

10

New Fiber Installation Does Not Work

Just got fiber internet put in and does not work. Talked to numerous service dept and no one seems to know how to repair it!  Almost a week now with nothing. 

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22

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The Definitive Guide to Obtaining Open NAT with Port Forwarding for Xbox on BGW320-500 Gateway

Log in to the AT&T Gateway by typing the address of the gateway into the address bar of your internet browser. That address is 192.168.1.254. If at any point you are asked to enter a device access code, refer to the sticker on the AT&T gateway that has that information or, if you created a c

Questions

6.8K

11

1gb Fiber almost unusable between 6 and 10pm?

About 4 weeks ago, my internet started to slow drastically at night. My smart app always shows that my speeds to the modem are 900+ Mbps up and down. However, the speeds coming out of the modem are abysmal. Every ATT speed test looks good but literally every speed test from many where else (I did li

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26

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Terrible Customer Service

I am a newer customer with AT&T who switched when Fiber Internet was offered. I have to say, the service itself, the actual internet is great but AT&T, your customer service is absolutely horrific. I've had one good customer service call right after I had a severe storm which sent a tree

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30

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My wifi network is asking me to sign in to complete registration

I got my service finally up and running on the 2nd and have since had trouble with my wifi asking me to sign in to complete registration on all of the devices I use it on. I have completed registration about 20 times now and it has not changed anything. How do I fix this?

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Mi Samsung s21 ulta G998USAS4BUKK sin actualización

Tengo un s21 ultra desbloqueado pero desde diciembre del año pasado no recibo actualización alguna, no se actualizará a Android 13

Questions

 • Wireless

3

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My AT&T, high-speed Internet is hacked with a bow Bogan ip address

203.0.113.42 that’s the Hacker I believe or 99.35.19.134 can anyone help me to find out where this this is playing to where it’s coming from I know it’s hacking my AT&T modem that be BG something 700 it’s a Motorola me by Motorola. It’s a model it’s a modem and I am U-verse modem gateway? He’s b

Questions

 • Internet

8

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0

ACP

I recently got accepted for the ACP benefit, but my original plan was the $40 a month. I need to switch my account to the $30 a month so ACP can pay for the entire thing.. If I switch my plans over with it still pay for it or will I have to come out of pocket $30 since it's being "renewed"

Questions

 • Wireless

7

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Wi-Fi calling on prepaid plan

Currently in Canada and using a compatible device (iPhone 13 Max) and eSIM but cannot seem to get Wi-Fi calling. Is it even possible on prepaid? Can anyone please guide on this? — I tried to enable it and toggle it etc. it’s simply not working.

Questions

 • Wireless

6

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Why is it so hard to see my order status page?

I ordered fiber over a week ago and it says package is shipped and all im trying to do is track my order but i keep getting redirected to the troubleshoot and repair site and says it cant access it over and over again. Getting anywhere on this god forsaken website is a nightmare. Redirects and cons

Questions

 • Internet

7

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sbcglobal.net receives emails but is locked so I cannot do anythimg except read emails

Could this have anything to do with windows 10 which I loaded on this computer? Email works perfectly on my other computer which has windows 7.

Questions

 • Email

5

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Trending Accepted Solutions

(247)

Accepted Solution

Official Solution

Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

Questions

 • Email

1.7K

25

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Accepted Solution

Official Solution

Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

Questions

 • Wireless

1.2K

8

Accepted Solution

Official Solution

Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

Questions

 • Internet

493

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Accepted Solution

Official Solution

Required to change email account

I still have sbcglobal.net for my email. I have been receiving emails the last few days (supposedly) from AT&T telling me that I have to change my email address by 11/14/22.  Is this a fraud? Hello, Thank you for being a valued AT&T Member. This is a final reminder 

Questions

 • Email

356

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Accepted Solution

Official Solution

att.net login

I've used @att.net for almost 30 years and Outlook 2003 for 20 years. Now I I can't receive mail on my desktop or phone. When I log into yahoo, currently, It loops back to the login page. there is no "not you" button on the log in page. all remedies found on google (ipconfig/flushdns, clear cookies,

Questions

 • Email

344

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