AT&T Fiber Equipment

AT&T Fiber Equipment

Learn more about your Internet with AT&T Fiber equipment.

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Is it possible to access router settings after IP passthrough?

I was having problems with disconnecting on the BGW210-700 ATT modem so I did IP passthrough to my ASUS RT-AX86U. Everything connects fine except my TCL55 Roku TV. It would connect fine at first and then all of a sudden it doesn't work anymore unless I restart my modem and router. My other iss

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Wi-Fi 6 modem

How do I get a newer Wi-Fi 6 modem as an existing customer.

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AT&T Fiber Box / ONT can trip GFCI in garage?

My GFCI in my garage has been tripping every other day, even though I have only plugged in the AT&T Fiber Box / ONT. Also, I asked my electrician to check the wiring and make sure it was sufficient, and he replaced the GFCI with a brand new one, but the issue persists. Is there possibly an issu

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AT&T Contractor Installed Fiber Optic Internet & Cable TV Service Junction Box In Front of My House

An AT&T Contractor installed a fiber optic internet and cable TV service junction box in the ground in front of my house for all houses on the street. The AT&T Contractor did an extremely sloppy job, leaving part of the box exposed, not filling in the sides with dirt. It is constantly run

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Router misbehaves when port forwarding on multiple subdomains on the same host

On my home At&t network, I set up port forwarding where I'm serving a couple of subdomains, let's call them service1.mydomain.com service2.mydomain.com service3.mydomain.com When I try to access them from outside my home network, everything works as expected, I can open all of them individ

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Fiber cable in back yard not buried yet. Hard to mow lawn.

A few weeks ago we had high speed installed and the cable was laid out on top of our back yard lawn. Since then nobody has been out to mark any underground utility lines in preparation for the cable to be trenched underground. This makes it very difficult to mow my back yard now that it is growing.

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Replace/Upgrade BGW210 Gateway

I currently have the Arris BGW210-700 Fiber Gateway and would like to upgrade to the new BGW320 which supports Wifi 6. I see where it is currently available with Amazon Prime to purchase directly. So there apparently is no shortages. Whom do I need to contact to get this upgrade started? I

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Wired Laptop Keeps Dropping Connection

We just switched to AT&T Fiber. All the wifi is working and all wired connections are working except one laptop. The connection drops after 5 minutes. I have to unplug the network cable and plug it back in to get connection again. I plugged a different laptop into the network cable and it works

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IP passthrough woes...

I've read probably 20 different threads about issues with IP passthrough and the BGW320. I am here to say, I also have issues.  My service was connected today, as my neighborhood recently had fiber laid. My setup: TP Link R605 router BGW 320 Arris SB8200 The router has the capability

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Failing to set up IP Passthrough between BGW320-500 and TP-Link mesh

I am trying to set the modem/router provided by AT&T to IP passthrough so that my mesh system can forward ports (see image below). I have also turned off the WiFi network created by the BGW320-500 router. However, when I access TP-Link's configuration page, I still see an internet IP Address whe

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Change account manager

How do I make myself the account manager if someone else signed in first?

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what happened to my alert on laptop re phone alerts

I had an alert on my laptop that told me "all is well" regarding my wireless phone. The pop up appeared every time I closed computer.  I could also see if it had spam usually indicating the number(s).  This way I did not have to worry about using my minutes on my 35 cent a minute plan to

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Digital world has become our life much easier

Life has become much easier with the help of the Digital world. We can access almost anything at home.

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removed apps and users

very concerned.

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Unauthorized line

I bought a new phone from an AT&T store in 2020. Paid the phone off, it was hooked up to my fiancés number. It’s now 2023 and I have switched because my bill increased to much to find out that there is a 4th line on my account that I didn’t ask for, authorize, or know about until now. I switched

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ATT Signature Program proof of eligibility

My work ID doesn't have a logo so they won't accept it. What other proof can I provide?

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Unlock

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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Swapping eSIMs?

I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible

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Downgraded and forced to return BGW-320 for 210

Hi, I had 2.5gbps for over a year and decided to cut some costs and downgrade to 300/300mbps. Some reason after I submitted the change ATT decided to ship me a BGW-210 and told me I needed to swap and ship back the BGW-320 or be billed for it. Seems pretty silly and annoying when all I wanted was

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