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AT&T Fiber Equipment

AT&T Fiber Equipment

Learn more about your Internet with AT&T Fiber equipment.

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Fiber 500 vs 1000 for Online Gaming

Is there a big latency difference with online gaming between the 500 and 1Gig fiber plan? I play on Pc and want to know if it is worth doing the 1gig plan. I am going to be living alone.

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Packet loss averaging 6%

I’m averaging 6% packet loss per minute right now. This is getting infuriating.  I’ve had 3 separate site visits from AT&T now - all 3 of them inspected inside and outside my home and assured me the fiber line is trouble free.  All 3 of them also admitted they are not trained to look

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AT&T Fiber 1000/1000 Packet Loss and Latency Spikes intermittently 24/7

I'm in Los Angeles and I've had my AT&T Fiber line for ~13 months now. For the 1st year it was pretty much flawless, never any packet loss or latency issues.  For the past 3 days it has been very bad.  A few seconds of disconnect / packet loss every 2 to 30 minutes randomly.  It

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BGW320-500 ethernet connections to switch behind gateway can't connect to internet, access points can

I have a BGW320-500 gateway connected to an unmanaged poe switch. I have 2 Ubiquiti U6-LR access points connected to the switch and both wifi radios disabled in the gateway.  Cat 5e cables through the house connect to the switch as well. Here's the strange issue I'm having.  Wireless c

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ATT Hijacks all DNS and no way to disable it

ATT equipment blocks all DNS queries on port 53 so there is no way to use your own DNS server config on a local machine or local router. All requests on port 53 get hijacked and routed to ATT DNS servers. Disabling the setting on the ATT website for the hidden “DNS error assistance” did

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100% packet loss every 15mins

I play Call of Duty and it lets me have a clock and latency information on the screen as I play and ever since I got the fiber plan I can track in real time my packet loss which is every 15 min interval. This is very annoying to deal with and I was hoping there was a solution to this issue. I’ve tri

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Plug on fiber modem has tag that says "Do not disconnect"

I need to disconnect the plug to replace the UPS it is connected to.. What is the danger???

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Changed Ethernet Port Configuration to Allow 1000mbs Throughput, and Mostly Worked, but Error Seems to Exist Somewhere Between Port and PC

Hello everyone, there is a bit of set up here for my question so please bear with me, it's an interesting conundrum but I did my best to narrow it down.The issue:I noticed that I was getting 700+mbs speeds on my devices over wireless internet but over ethernet it was substantially slower, around rou

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howto: IP passthrough to edgerouter: enable IPv6

I recently subscribed to AT&T gigabit and discovered that the Ubiquiti wizard defaults failed to provide ipv6 connectivity. I spent a fair amount of time searching online, and I finally came across a link that worked for me: https://www.reddit.com/r/Ubiquiti/comments/m1jkuc/anyone_doing_vlans

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Second 5Ghz Radio disabled on BGW 320-500 & 320-505?!

When i got this unit as replacement for the 210, I was thrilled to see it supported two different networks. Now you folks disabled the second one. Please revert this back to the 3 radio setup I need the three networks because i have one for legacy devices, one for newer and then one setup for my AX/

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New phone. Old line.

Hi. Can I purchase a phone in monthly installment. I already have an account but it is only a sim plan and not a phone plan account.

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 • Wireless

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App won't work on phone when on cellular or oh PC with using phone as hotsport, but works on all different networks via WiFi

I have an older Security Camera system. It seems at some point in the past year or so I stopped bing able to use the viewer for the sytem when on cellular network via the app on the phone or the app on the PC when using the phone as a hotspot. I have tried connecting to it using both the DNS nam

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 • Wireless

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Mobile Data

When i am viewing my text messages on my bill sometimes there is no number just a date and time why is there no number? How do I find out who texted me on that date and time. It just says mobile data.

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 • Wireless

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What is necessary to get ATT Wireless to update CNAM.

We obtained a phone number in April 2022 that was previously used by a different company. We obtained the number through Twilio. We changed the CNAM at that time. Today (11/28/22), ATT Wireless customers still show the old CNAM while Verizon and TMobile show the new (correct) CNAM. What do we need t

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 • Wireless

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Retrenching private driveway (with utility having easement rights) - Who pays?

If a customer lives on a 300ft private driveway (3 residences are located along this driveway) of which the utility companies have easement rights, would att cover the cost of re-trenching the driveway to install fiber-optic, or would the property owners have to pay for the installation? Property

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 • Internet

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TABLET WITHOUT IMEI number

I bought a tablet at Best Buy through the samsung website, so I don't have an IMEI number. Can I still add to my ATT plan?

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 • Wireless

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Trending Accepted Solutions

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Accepted Solution

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

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 • Wireless

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Official Solution

Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

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 • Internet

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Required to change email account

I still have sbcglobal.net for my email. I have been receiving emails the last few days (supposedly) from AT&T telling me that I have to change my email address by 11/14/22.  Is this a fraud? Hello, Thank you for being a valued AT&T Member. This is a final reminder 

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 • Email

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Official Solution

att.net login

I've used @att.net for almost 30 years and Outlook 2003 for 20 years. Now I I can't receive mail on my desktop or phone. When I log into yahoo, currently, It loops back to the login page. there is no "not you" button on the log in page. all remedies found on google (ipconfig/flushdns, clear cookies,

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 • Email

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EXPLAINER

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AT&T Fiber now delivers speeds up to 5 GIG

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