AT&T Fiber Account

AT&T Fiber Account

Tips on managing your Internet with AT&T Fiber account.

2.9K

(2660)

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fiber optic internet service

Does my AT&T fiber optic internet service use fiber optic cable in my house ?

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Fiber out due to ATT contractor destruction

Subcontractor destroyed neighborhood terminal last week. We’ve been out with zero ATT trucks, investigation, or any care into the situation. 25-30 houses are dark. Customer service gives a different moronic answer every time people call. Restart gateway. Wait 24 hours. We repair soon. Ther

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AT&T Visa Reward Card - Not Working even VALID THRU 07/22

AT&T Visa Reward Card $200 - Not Working even VALID THRU 07/2022. Today is 07/25/2022. I spent $117.72. Then, the remained money should be $82.27. Before passed 07/2022. Tried to spend it. However, it does not work. Even, I can not check the status in the Reward Center.

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67

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Accepted Solution

Port 25 outbound blocking

I had a call with support today during which I was informed they can no longer open outbound port 25. Accoring to this - https://about.att.com/sites/broadband/network this isn't allowed with a dynamic ip. So my question would be, if I got a static IP block would i be allowed to have this port ope

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34

5

Help with AT&T Bait & Switch

Looking for advice. I am a victim of bait & switch by AT&T, and need to know how I can get them to keep their promise to me.  Brief summary: 7/12/22 – Contacted AT&T to send out a technician to get Wi-Fi extenders to work.  Was told there would be no charge for the visit. 7/

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17

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AT&T sent me a Visa Debit reward card with ZERO balance -- I will be calling to cancel tomorrow morning because of this scam

I ordered AT&T Fiber with the promise of a $150 reward card. I received the card and called to activate it. After doing so, it said I had "zero balance." The card doesn't even register with the online rewards center (rewardcenter.att.com/reward). I have liked the service so far, but will have

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42

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I have ATT Internet 300 plan. Wifi speedtest 3X faster than Desktop speedtest? WHY?

I do a speedtest on cell phone (wifi connected via Gateway) - 300+ Down/Up. I do a speedtest on Desktop (ethernet connected direct to Gateway) - 90 Down/120+ Up. How is my Wifi 3X faster than my ethernet??? thanks!

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Need engineering department- terrible AT&T customer service/support hrs wasted

Hello- this is my last effort to try and get ATT engineering to come to a remodel and remove/replace thier existing fiber and equipment. Thus far I have used about four hours on the phone. Given the “I need to transfer you to a different department” four times and disconnected a couple

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62

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ATT Does Not Give us Credits

What do you do when an ATT employee (Nick Sevivas) offers you a credit for $300 to sign up for Internet and doesn't get back to you so you call the ATT call center and they say you did not call in time to get your $300 credit? What happens when this is not the first time ATT has done this to you? Wh

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31

3

AT&T Visa Prepaid Reward for Fiber Installatiton

Hi, I was hoping somebody could help me understand how the AT&T Reward process works. When I signed up for Fiber the representative told me I would be getting a $225 prepaid Visa card. The chat transcript is below. I got the new service in July (and it works great) and contacted AT&

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Duplicate payment

how I can cancel a duplicate transaction. Or credited to my account I made a debit card payment on July 28 2022, but the website showed error message. I then made another payment same debit card and it succeeded. However, a few minutes letter att sent me a notification saying the payment  w

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Go Fiber Get $250 Giftcard SCAM

I waited months for my giftcard to arrive. When I finally got through to customer support, I was told I waited to long to contact anyone and that they couldn't do anything about it.  I've been a loyal customer for over 20 years and that's all they can do, is say, sorry ma'am.   An

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