AT&T Fiber Account

Signed up for internet service on 03/17/2023 and was required to pay 100 in advance due to credit reasons, which I authorized. A couple days later I was looking at the list of transactions on my card and saw two withdrawals from AT&T, each for 100 dollars at 8:10am on 03/17/2023. I called to not

My install was cancelled without notice and rescheduled for the following week. I signed up for autopay before service started, but apparently the system starting billing the week prior. In short, I started service with autopay but AT&T did not process it at the same time service started. As a r

I am currently blocked on SMTP Outbound port 25 and need to be able to be able to send out outbound alerts to our clients. I have tried to call AT&T support but am getting bounced around between people that have no idea what I was talking about. I have a business account with static IPs.&nbs

What discount and pricing options are available for former employees?

I have gotten horrible technical support. Their final answer.... after an hour... is to uninstall and reinstall the app. Even though I'm having the same problem on desktop. They refuse to transfer me to higher level support. The app crashed when I tried to leave feedback after the chat. I want to ta

Is anyone having signing up for the ACP program on AT&T?

I have already uninstalled and reinstalled the smarthomemanager app. I do not have the option to turn on a downtime schedule. There is no "toggle on/off button" as described in the intro video. I do have the option to set up content filters. How do I get the option to turn on downtime?

None of the online options are answering my question, and when I try to contact support the only option is Live Chat. The Live Chat had me on hold for a very long time this morning and the person was unable to fix the problem. Can't I just open a ticket? How do I send technical support a message and

I recently moved to a new apartment and the old owner has not canceled his internet service, they gave me an email address to validate my address [email scrubbed] But when I send my lease (because I still don't get bills to be able to send as proof) I get this

For the last week, our internet has been unpredictable. There are certain sites we can't navigate to at all, but we have no problem streaming to our TV.  For example, I get a DNS error when I try to navigate to hpsmart.com, but I can access Facebook without trouble.  I've reset my gateway