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How to unlock an Iphone

How can I get my iPhone unlocked? How long does this process take? What are the requirements? These and other related questions will be answered in this thread. If you have any additional questions, please feel free to post them here and the Community will be happy to help! Thank you,Dmitriy

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2020 iPhone 12 & iPhone 12 Pro - Ordering MegaThread!

2020 iPhone 12/12 Pro Ordering MegaThread! It's that time of year again!!! You can preorder the iPhone 12 & iPhone 12 Pro on Friday, October 16, while the iPhone 12 mini & iPhone 12 Pro Max will be available next month on&

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Why is a message sometimes sent as a text instead of an imessage

Although I don't believe it is relevant, I have an iPhone 14 Max I have a contact who also has an iPhone and is logged as such in my contact list. When I try to send an iMessage, it sometimes goes as an iMessage and sometimes goes as a text message. Why is that?  As a text message, I don

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Unlock ATT iPhone 7+

I've been using an iPhone 7+ (that I bought used) for about 5 years on Consumer Cellular's ATT network. I went to port the number to another carrier but the phone is locked by ATT. Consumer Cellular said they did not lock it as I brought the phone with me. How do I get ATT to unlock if I've never ha

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Identifying a phone number

Good morning I need help please I’m 99% sure my husband has a number through here and I can’t figure out how to find exactly the owner but I keep getting these bad texts from the number can somebody please help me??

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Iphone 12 sim lock

Recently bought a pre used iphone 12 but its lock to at&t not sure if it has a pending bill.I would like to know how i can pay it to get my sim unlocked .

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Identifying a number

Good morning I need help please on identifying the owner of a number it’s very important. I look online and it comes up as a certain persons name and they deny it but I know it’s them and my phones blocked now from contacting them so it makes even more sense, but can somebody please tell me because

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I have a RAT ON MY PHONE AND SAYS IT IS COMING FROM AT&T

I have a RAT on my phone, says it is coming from AT&t! I know for a fact it is because AT&t, has spied on me for 18 months, keeping my mobile account when I transferred it to Verizon. Verizon sent letters 6 different times to the FTC AND BBB, stating my account was fine, found out 6 months

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Request for carrier visibility / carrier reveal on iPad

Request for carrier visibility / carrier reveal on iPad @ATTHelp - I’d like to submit a request for carrier visibility so I can view and select another cellular provider on my iPad Pro 6th Generation 12.9. Right now the only option available is AT&T. - This is not the sam

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Asurion Returns Address

Returned phone on April 22nd...USPS tracking hasn't shown any movement since April 26th. I cannot start a Missing Package Claim without the physical address of where it was going. DOES ANYONE HAVE THE ASURION ADDRESS FOR RETURNS IN COPPELL, TX????

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Unlock my device

Trying to unlock my phone

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Active on another AT&T account

I bought new Iphone when i was in US for several days and i used AT&T number. Phone already active more than 60 days. Now i want to unlock it and use it in my home country why I can't make it with website. It says information is wrong, and your device is active on another AT&T account! Pleas

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Desperately Need Uverse Return Address for Gateway Equipment

I simply need a return address and will be happy to pay ship fees. We live 1 hr 30 min from a UPS or FEDEX store.Customer Service has disconnected me, I have tried to ship.This is insane frustration for something that should be simple.If Uverse cannot email me a shipping label? Please give me an A

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 • Internet

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Login info for account

It appears something has gone haywire with my online portal. When I use my email it says there is not account linked to that email. But then if I do a search by phone number and zip code, it's says that the information is incorrect, but I've lived at the same address (and always use it for billing a

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 • Wireless

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Teacher discount

I am the primary account owner for my plan, however, my husband is a teacher. How can we get his 25% discount on the plan?

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 • Wireless

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Sent emails disappeared from my sent folder

My sent emails from 9/14/2020 through 1/7/2023 are suddenly missing from my sent email folder from webmail and my phone app! I have the option selected to save my sent emails in the sent folder.  I know they were all there recently as I do refer back to previously sent emails.  I noticed

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 • Email

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Physical address where AT&T equipment is returned

I need the physical address, I'm filling out a form for USPS to find out where my package is. They want the address. It was not printed on my shipping label I received from AT&T.

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 • Internet

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Receipt of potential scam call said to be ATT Support,

I have received a suspicious phone call wanting me to enter a Customer ID on my computer to see who is attempting to use my att.net account to access porn sites and potentially making purchases under my name. The phone number involved is 509-776-6014 and is supposed to be located in Portland, Oregon

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 • Internet

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DirecTV cancelling Newsmax

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

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 • TV

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I would like to speak to a live person about my account

See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?

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 • Internet

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NEED ACCOUNT HISTORY RECORDS

Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi

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 • Wireless

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Contract Cancellation Fee - since when?

I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa

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 • Wireless

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ATT Damaged by Fiber installation in our subdivision

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

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 • Internet

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