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calls dropping

Iphone X. Wi-fi turned on. Cellular turned on. Very fast wi-fi. At home, calls often do not go through. When they do, often we can't hear each other after a minute or two of talking. We are not moving around. I do not have this problem when I am away from home. What's wrong? Please help--thanks.

Questions

25

2

0

Accepted Solution

Official Solution

How do get a shipping label sent to my email to send in my iPhone 7 Plus as part as an upgrade I just did?

I recently upgraded my phone in store and was told to send in my iPhone 7 Plus to get the $350 credit as part of my upgrade. I can't find how to get the shipping label sent to my email

Questions

13

1

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Billing address for a car

Proof of my address or I need to change my address

Questions

35

7

0

Reactivation after my phone was suspended

Recently I went on a cruise and they suspended my phone service and when I got back home, I went to AT&T to help get it reactivated. The person changed my SIM card and that still didn’t change the problem. When I got back home again, I called customer service and they told me that my account was

Questions

25

1

0

New iPhone 13 had AT&T service but then no service 1 hour later

I bought my daughter a new iPhone 13 and traded in her old phone. When we left the store her AT&T cellular service was working but now an hour later she has no service.

Questions

22

1

0

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Official Solution

What does text/IM 81098 mean

On my phone records it says text/IM 81098 what does it stand for or mean

Questions

26

1

0

Accepted Solution

Moving to consumer cellular

They require a “porting pin” from att in order to complete the transfer. Where do I get one of these?  Thanks.

Questions

32

3

0

New iPhone 13

New iPhone not getting calls or messages - going to old phone

Questions

17

1

0

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Looking for new iPhones

Hi All, I am looking to move to ATT and upgrading new iphones for my family. Heard that iPhone 14 is due to release next month.  Is it a good idea to wait for the new iPhone 14?  Will there be any offers from ATT that would justify my wait?   Wanted to know your thoughts.

Questions

39

10

0

Unlock Device Request Denied

I am trying to unlock my previous iPhone 8 Plus and twice so far I have been denied the request. When I am denied, it tells me that "The account owner info you entered doesn't match our records", but I am putting my father's name the exact way it is spelled on our family account and he is the owner

Questions

18

1

0

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Official Solution

Can’t select installment plan when trying to upgrade

My current phone is 100% paid off but I am still unable to select an installment plan when I attempt to upgrade

Questions

18

1

0

Subpoena

Hi I have a question. Someone is trying to subpoena text messages from a att I phone and I have sent that person personal messages that I don’t feel anyone else should see subpoena or not.

Questions

44

4

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