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Discuss the full range of Apple devices available from AT&T.
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calls dropping
Iphone X. Wi-fi turned on. Cellular turned on. Very fast wi-fi. At home, calls often do not go through. When they do, often we can't hear each other after a minute or two of talking. We are not moving around. I do not have this problem when I am away from home. What's wrong? Please help--thanks.
Questions
25
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Accepted Solution
Official Solution
How do get a shipping label sent to my email to send in my iPhone 7 Plus as part as an upgrade I just did?
I recently upgraded my phone in store and was told to send in my iPhone 7 Plus to get the $350 credit as part of my upgrade. I can't find how to get the shipping label sent to my email
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13
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Reactivation after my phone was suspended
Recently I went on a cruise and they suspended my phone service and when I got back home, I went to AT&T to help get it reactivated. The person changed my SIM card and that still didn’t change the problem. When I got back home again, I called customer service and they told me that my account was
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25
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New iPhone 13 had AT&T service but then no service 1 hour later
I bought my daughter a new iPhone 13 and traded in her old phone. When we left the store her AT&T cellular service was working but now an hour later she has no service.
Questions
22
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Official Solution
What does text/IM 81098 mean
On my phone records it says text/IM 81098 what does it stand for or mean
Questions
26
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Moving to consumer cellular
They require a “porting pin” from att in order to complete the transfer. Where do I get one of these? Thanks.
Questions
32
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Looking for new iPhones
Hi All, I am looking to move to ATT and upgrading new iphones for my family. Heard that iPhone 14 is due to release next month. Is it a good idea to wait for the new iPhone 14? Will there be any offers from ATT that would justify my wait? Wanted to know your thoughts.
Questions
39
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Unlock Device Request Denied
I am trying to unlock my previous iPhone 8 Plus and twice so far I have been denied the request. When I am denied, it tells me that "The account owner info you entered doesn't match our records", but I am putting my father's name the exact way it is spelled on our family account and he is the owner
Questions
18
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Official Solution
Can’t select installment plan when trying to upgrade
My current phone is 100% paid off but I am still unable to select an installment plan when I attempt to upgrade
Questions
18
1
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Subpoena
Hi I have a question. Someone is trying to subpoena text messages from a att I phone and I have sent that person personal messages that I don’t feel anyone else should see subpoena or not.
Questions
44
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