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Discuss the full range of Apple devices available from AT&T.

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We can't unlock this device for you because we didn’t sell or activate it.

Whenever i try to unlock this phone I bought which was listed as unlocked. I keep getting this error message I’m the AT&T “We can't unlock this device for you because we didn’t sell or activate it” please help me @ATTHelp

Questions

45

4

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Official Solution

unlock iPhone

I got an iPhone xsmax lock,my friend gave it to me in my birthday.I want to unlock this phone but I had a problemI checked iPhone imei on att.com, results that my iphone has previously been reported as lost/stolen device by an AT&T customer. but I think it just a confused..Immediately,I talked

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20

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Unlock my phone

I have bought iphone used from america locked and I can’t unlock it I’m not the first user  i don’t know the account of the first user and i cant reach him  i want to request to unlock it or know the payment plan  I have the imei code and the serial no and my icloud on it anythi

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47

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Apple Watch App and AT&T do not work well together, consider therapy

There seems to be something not working properly between the Apple Watch App and the Series 7 Cellular Watch. After many failed attempts to setup Cellular, the ATT website FINALLY resolved within the Apple Watch App and allowed me to add the watch to my ATT wireless plan.  Now that is all don

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26

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What's the exact message on a ATT phone is the number is disconnected?

I'm doing some research for an essay and want to know the exact wording a caller would receive if an ATT cell phone is disconnected because the user no longer uses the service.

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308

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iMessage

iMessage only sends over not LTE why is that please help

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39

6

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Galaxy J7 Can't Make Calls, Only Text

They told me I need a new phone to work with 5G. However I see on the AT&T site there are hundreds of phones compatible with 5G that are not 5G. Including a couple J7 models. What determines which model phones will work with 5G?  

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39

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Can u use prepaid sim with contract phone

Messed up original sim and picked up prepaid

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22

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Understanding monthly bill

I recently traded my iPhone 11(Value $700) for iPhone 13 Pro Max ($1100). Over 36 months, I am supposed to pay (1100-700)/36 = $11.11 every month. However, I was told that I will be billed 1100/36 = $30.55 for the first two months. What will I get in my bill from the 3rd month? I am confused here.

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53

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Get a new password

Forgot password for yahoo

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183

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Unfortunately, the device you're trying to unlock is associated with fraud so we can't unlock it.

Trying to unlock fully paid iPhone XR and getting message. Unfortunately, the device you're trying to unlock is associated with fraud so we can't unlock it.

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316

18

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Official Solution

How can iwnlok the screen on my phone my daughter uses?

Need to unlock the screen to reset the phone for turn on. She says she forgot the code.

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10

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