
Suspend service
Whether you need to suspend service for personal reasons or your device was stolen, we're here to help.
Discuss the full range of Apple devices available from AT&T.
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How can I get my iPhone unlocked? How long does this process take? What are the requirements? These and other related questions will be answered in this thread. If you have any additional questions, please feel free to post them here and the Community will be happy to help! Thank you,Dmitriy
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2020 iPhone 12/12 Pro Ordering MegaThread! It's that time of year again!!! You can preorder the iPhone 12 & iPhone 12 Pro on Friday, October 16, while the iPhone 12 mini & iPhone 12 Pro Max will be available next month on&
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My iPhone I have for many years and suddenly locked for my carrier What shall i do
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Unable to call husband's phone (goes directly to Voicemail. He can call me and receive my text. This started just out of the blue and it's the second time it has happened. Went to AT&T store and they removed AT&T Armor off of his phone and everything was fine for about 2 weeks then it
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Hi, I need the ability to select a different carrier on the ESIM for my iPad Air 4th gen as it's currently requiring me to sign into AT&T when I go to change it. The device is paid off and is not currently tied to any AT&T number. Please let me know what information you need. Thank
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Does my device iPhone 14 Pro Max uses eSim card? Like there is no way for me to put a sim card from Taiwan in there because there is no pin hole to open to slot. I talked to a cellular provider in Taiwan and she said if she installs a new eSim on my phone I am at risk of losing my AT&T number in
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I'm trying to use my device with another carrier. I've submitted an unlock request to AT&T and the response I get is the device is not in the AT&T network. However if I try to put another carriers card in the phone it won't activate the device. If I put my old AT&T SIM back in it
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Asurion/AT&T completely robbed me. I did a replacement device and returned my broken device and was charged the full price of $450 non returnable fee + $250 replacement fee for the phone that I DID RETURN. They opened up a case for me to file disputes after a customer service representative told
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even after turning off cellular data and roaming I am still getting $10.00 charged every day. I can not turn off Wi-Fi Assist in my Iphone to make sure my phone does not turn data and roaming on automatic. this is to avoid $10.00/day fee.Please send me information for turning Wi-Fi Assi
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Hi my name is Anton, i was buy iphone in ebay and deliver to Ukraine(i live in Ukaine). When pakege come i test my new phone and understand they locked for carrier. Seller tell me that all top and iphone is unlocked the few days but nothing is happiness. I dont know what i whant to do any informatio
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I bought an iPhone 12 mini on ebay, I checked it is clean and already paid off, and I asked customer service if the device can be unlock. But why is this displayed, how can I unlock it?
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Hi good evening i have some request🙏 can i request for device unlock my device is lock and i tried to unlock it but it’s not working it says have payment balance issue but i buy my phone second hand and i don’t know what im gonna do to this iphone i have to use this for my class please help😩
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My internet is not working. We live at 310 Twin Oaks Ln Almo KY
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• Wireless
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Is AT&T DLP72362 (from Costco) expanable with more handsets? If so, what model and where can it be purchased?
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• Home Phone
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Hello- My husband is in South America right now (Santiago, Chile) and all of a sudden cannot receive phone calls. When he's called, the phone doesn't ring and a message in Spanish comes up (we think it says that the number doesn't exist?). Voicemail is not an option. He has been on the phon
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• Wireless
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I traded in my iPhone 11 for a iPhone 14 pro and was supposed to get max credit. I mailed it back mid October. It is now February and I have not seen a credit. I realize it takes 3 billing cycles and that has come and gone. Who do I contact about this? Thanks
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• Wireless
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The motherboard failed Samsung says it was damaged and wants me to pay for it. It is only 6 months old. I have traded in my old phone and got this one free because of the promotion att was running now I have no phone and I still have 3 years with att. I don't know what to do
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• Wireless
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I have a Galaxy S20 FE 5G. I have been trying to set up my voicemail, and haven't been able to. For starters I accidentally deleted my voicemail number ages ago and haven't been able to get it back which I assume is the main issue I am dealing with here. How do I get the original VM number back?
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• Wireless
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I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.
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• TV
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See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?
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• Internet
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Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi
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• Wireless
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I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa
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• Wireless
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I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB. I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub
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