“We've approved your request to unlock your device. Here are the instructions to complete your unlock:” But I still have a locked phone!

Hello, I bought a Iphone 12 mini a while ago on eBay, and that is carrier lock with AT&T, so far I didn't needed it to be unlock but now that I moved to Brazil I would like to be able to use my phone. So before activate it, I try to unlock, and it give me this message: When going

I am moving to Mexico and plan to ask for my iPhone 13 to be unlocked bore I leave. Then, I plan to purchase a plan from ATT Mexico and use my phone with a Mexican number.   Can I port my number to Google voice and use that on my phone once I have a SIM card from ATT Mexico?

I had bought a iPhone 12 second hand from a seller that told me it was unlocked once I received the phone the phone ended up being locked to AT&T. I tried to message the guy and he had blocked my contact information meaning I got scammed. I checked the imei number and it said it was for unpaid b

i have a firstnet account with my iphone and apple watch. i want to set up my watch as a child watch but when i got to the cellular part of the setup it tells me i can’t. is there a way that i can? i have a bluetooth apple watch. and my kid is going to school so i wanted to use my firstnet cellular

I’m trying to unlock my device and I’m getting denied even though my device met all requirements. All info if put in the request is correct too. What do I do?

Iphone X. Wi-fi turned on. Cellular turned on. Very fast wi-fi. At home, calls often do not go through. When they do, often we can't hear each other after a minute or two of talking. We are not moving around. I do not have this problem when I am away from home. What's wrong? Please help--thanks.

I recently upgraded my phone in store and was told to send in my iPhone 7 Plus to get the $350 credit as part of my upgrade. I can't find how to get the shipping label sent to my email

Proof of my address or I need to change my address

Recently I went on a cruise and they suspended my phone service and when I got back home, I went to AT&T to help get it reactivated. The person changed my SIM card and that still didn’t change the problem. When I got back home again, I called customer service and they told me that my account was

I bought my daughter a new iPhone 13 and traded in her old phone. When we left the store her AT&T cellular service was working but now an hour later she has no service.

On my phone records it says text/IM 81098 what does it stand for or mean