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Apple

Apple

Discuss the full range of Apple devices available from AT&T.

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The phone is locked by ATA (Network)

My apple is bound with an ATA card. I just tried to apply for unlocking, and then the application was rejected. I want to know the specific reasons for the rejection. Thank you.

Questions

19

3

0

Closed

The phone is locked by ATA (Network)

My apple is bound with an ATA card. I just tried to apply for unlocking, and then the application was rejected. I want to know the specific reasons for the rejection. Thank you.

Questions

17

1

0

Blacklisted iPhone XR

I purchased this phone on Kijiji. Was told it was unlocked. help please. 

Questions

23

2

0

Cannot make any toll free calls

Cannot make any toll free calls hello… I am unable to make any toll-free calls from my device. I first thought it was my device only, but then I had my family members try from their cell phones as well with no luck. We can make other outgoing calls, just no toll-free calls. We are all on the same

Questions

52

2

0

New iphone 13 pro not receiving calls from outside our family plan

I recently switched my service from an iphone 11 to an iphone 13 pro, added my son to our family plan and gave him my old iphone 11. Now my phone does not ring when anyone outside of the family plan calls me, it goes straight to voicemail. I can see the missed call and the voicemail in the phone app

Questions

14

1

0

Military deployment

Followed the steps to cancel and unlock my phone. Submitted the email and it redirected me to the portal. Once there my IMEI number was invalid. I proceeded to call about why its invalid and needed to submit my request for the deployment. They called me back saying I did not qualify since my deploym

Questions

24

5

0

Transfer number and data from husband's android to my old iPhone. Both numbers are currently on the same ATT plan.

When I upgrade my iPhone, I want to move everything off of my husband's android on to my old iPhone. Is this something I can easily do myself?

Questions

18

2

0

esim - not receiving sms codes from Whatsapp

I recently switched to an esim. I have an Iphone 12 Pro Max.  For the most part everything seems to be working properly.  I was able to unlock my iphone as well. However when I tried to login to Whatsapp, it sent me a pincode through sms that I never received.  I had to ask for a ph

Questions

37

6

0

12 Pro Max cannot make or receive calls

Completed already: soft reset refresh via my Att account management turned on and off airplane mode checked multiple numbers data IS working can’t call 611 to troubleshoot verified VPN is not blocking calls Never had this issue before. Have 5 bars of 5G.  Service in my area has bee

Questions

22

1

0

Cannot send MMS message to noniphone users

For a month now I have gone back and forth with AT&T because I cannot send MMS messages to noniphone users starting one month ago. I have had this issue before and they fixed it but they did not put in any notes on how they fixed it. Now nobody is able to help me. It's affecting my job because i

Questions

22

2

0

Accepted Solution

Official Solution

Trouble Receiving Short Code from Instagram

I have not been able to receive short code messages from Instagram to get in to my account. They are trying to send me a verification code so that I can get in to my account again, but the codes are not coming through. I am upgraded to the latest software for my iPhone. Carrier settings have been up

Questions

30

4

0

Accepted Solution

Official Solution

Unlock fully paid iPhone 8

Hi I purchased an iPhone 8 at Best Buy.. a friend put it on his account 3 years ago . Just so he can pay my daughters phone bill . He had fraud on his account so closed his account a month after he added the iPhone 8 .  My phone was fully paid and have the purchase receipt from Best Buy . &nb

Questions

38

3

0

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