Apple

Apple

Discuss the full range of Apple devices available from AT&T.

29K

Ask a question

Pinned posts

(2)

Accepted Solution

Official Solution

Closed

How to unlock an Iphone

How can I get my iPhone unlocked? How long does this process take? What are the requirements? These and other related questions will be answered in this thread. If you have any additional questions, please feel free to post them here and the Community will be happy to help! Thank you,Dmitriy

Questions

463.8K

5.4K

2020 iPhone 12 & iPhone 12 Pro - Ordering MegaThread!

2020 iPhone 12/12 Pro Ordering MegaThread! It's that time of year again!!! You can preorder the iPhone 12 & iPhone 12 Pro on Friday, October 16, while the iPhone 12 mini & iPhone 12 Pro Max will be available next month on&

Questions

9K

207

(28610)
iMessages and Notifications Delayed

iMessages and notifications are delayed unless I am actively on my phone. It started right after iOS 16.1.2 and I am currently on iOS 16.3. Messages show received anywhere between 3 and 10 minutes later. Apple says all diagnostics are good. I have reset everything, switched Apple ID's, restored wit

Questions

220

10

I cannot upgrade as my orders KEEP GETTING CANCELLED!

I have uploaded my passport AND my driver's license to prove I am who I say I am, and have tried FOUR TIMES to upgrade my phone. This doesn't make any sense: why would someone try to upgrade my phone using my credit card and send it TO MY HOUSE? This is incredibly frustrating. I have been a

Questions

8

1

0

No texts from Verizon androids

I have been in ATT for years, have had my iPhone for years and about 10 days ago soon after an update stopped getting texts from Verizon Android users. I already went through all the options like resetting wireless connection, network connections, having support reactivate my phone. This is getting

Questions

17

3

0

Accepted Solution

Official Solution

iphone 13

What are the main differences between the iPhone 13 and the iPhone 12?

Questions

17

1

0

AT&T scammed me

I order iPhone 13 today thru a agent, only thing I had to pay was that sale tax which I did but I didn’t receive order number or confirmation, it was stranger that agent said since it a pick up, too give it two hours when it ready to be pick up I will receive my confirmation, I said okey, two hours

Questions

195

3

0

4 IPHONE 11's were added to my account on Sept 8, 2022. THIS WAS DONE FRAUDULENTLY

Sept 8, 2022 4 IPHONE 11's were added to my account without my permission, we have a business account with ATT. I spoke with Michael Wed 8th of March 2023, he saw it and advised me that it definitely looked like fraud. he told me to file a fraud inquiry, which I did and the next day I got a respons

Questions

12

3

0

Blacklisted by mistake

I bought my iphone 13 in October directly from AT&T's website. Yesterday it was blacklisted.  The AT&T rep that I spent an hour with on the phone said it was reported stolen and there was nothing he could do.  I am literally still paying AT&T for the phone on my bill every mon

Questions

21

2

0

Accepted Solution

Official Solution

Disable this eSIM operator.

Hello! I bought an Iphone 14 Pro Max, I would like to disconnect from your operator eSim, since I want to switch to a new operator in Russia.

Questions

14

1

0

Closed

Identity

I cannot set up my identity theft detection

Questions

9

1

0

Identity

I can’t get the identity protection to take my phone email address or anything. I have remove the app downloaded the app tried it twice.

Questions

19

0

0

Be the first to reply

(195)
International calling

Could I use the AT&T International Calling package to call the US or UK if I'm traveling somewhere like Spain?

Questions

6

0

0

I have an account and when u try to sign in it says it doesn't exist. I need to find out my dsl password so I can connect my phone to wifi

Att keeps asking me to combine I Ds - I don't want to. I want to find out what my dsl password is so I can connect my phone to wifi.

Questions

3

0

0

Upgrading reserved new line

What does it mean when my paper says reserved line when I upgraded does it mean the phone is coming

Questions

2

0

0

Att wireless services not working

For the past 5 hours I have not been able to make any calls out. It automatically goes to “call failed” or SOS. My next door neighbor asked if we are having the same issues. What is going on? When I check the outage page nothing comes up.

Questions

4

0

0

E-mail authentication

I have tried to set up my profile for my E-mail account,and have entered the mobile phone number many times,but I never receive the verification code on my mobile phone. Where do I find that verification code on my phone?

Questions

2

0

0

AT&T Business Account

⚠️⚠️⚠️⚠️⚠️ They canceled our business account and now we're stuck with 3 Samsung Galaxy S23 Ultra's that are basically garbage now since they're locked to AT&T. Either way AT&T has now turned into garbage don't use them. ⚠️⚠️⚠️⚠️⚠️ We traded in devices worth about $3,460 dollars and they hav

Questions

6

0

0

Trending Accepted Solutions

(326)

Accepted Solution

Official Solution

Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

Questions

560

4

0

Accepted Solution

Official Solution

High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

Questions

405

6

0

Accepted Solution

Official Solution

U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

Questions

313

2

0

Accepted Solution

Official Solution

Equipment REturn

Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores.  I don't have a car to get to one.

Questions

300

2

0

Accepted Solution

Official Solution

I need to g