Apple

Apple

Discuss the full range of Apple devices available from AT&T.

28.6K

Ask a question

Pinned posts

(2)

Accepted Solution

Official Solution

How to unlock an Iphone

How can I get my iPhone unlocked? How long does this process take? What are the requirements? These and other related questions will be answered in this thread. If you have any additional questions, please feel free to post them here and the Community will be happy to help! Thank you,Dmitriy

Questions

462.1K

5.4K

2020 iPhone 12 & iPhone 12 Pro - Ordering MegaThread!

2020 iPhone 12/12 Pro Ordering MegaThread! It's that time of year again!!! You can preorder the iPhone 12 & iPhone 12 Pro on Friday, October 16, while the iPhone 12 mini & iPhone 12 Pro Max will be available next month on&

Questions

8.9K

207

(28200)
Why is a message sometimes sent as a text instead of an imessage

Although I don't believe it is relevant, I have an iPhone 14 Max I have a contact who also has an iPhone and is logged as such in my contact list. When I try to send an iMessage, it sometimes goes as an iMessage and sometimes goes as a text message. Why is that?  As a text message, I don

Questions

29

2

0

Unlock ATT iPhone 7+

I've been using an iPhone 7+ (that I bought used) for about 5 years on Consumer Cellular's ATT network. I went to port the number to another carrier but the phone is locked by ATT. Consumer Cellular said they did not lock it as I brought the phone with me. How do I get ATT to unlock if I've never ha

Questions

44

7

0

Identifying a phone number

Good morning I need help please I’m 99% sure my husband has a number through here and I can’t figure out how to find exactly the owner but I keep getting these bad texts from the number can somebody please help me??

Questions

35

5

0

Iphone 12 sim lock

Recently bought a pre used iphone 12 but its lock to at&t not sure if it has a pending bill.I would like to know how i can pay it to get my sim unlocked .

Questions

17

2

0

Closed

Identifying a number

Good morning I need help please on identifying the owner of a number it’s very important. I look online and it comes up as a certain persons name and they deny it but I know it’s them and my phones blocked now from contacting them so it makes even more sense, but can somebody please tell me because

Questions

21

1

0

Closed

I have a RAT ON MY PHONE AND SAYS IT IS COMING FROM AT&T

I have a RAT on my phone, says it is coming from AT&t! I know for a fact it is because AT&t, has spied on me for 18 months, keeping my mobile account when I transferred it to Verizon. Verizon sent letters 6 different times to the FTC AND BBB, stating my account was fine, found out 6 months

Questions

32

2

0

Request for carrier visibility / carrier reveal on iPad

Request for carrier visibility / carrier reveal on iPad @ATTHelp - I’d like to submit a request for carrier visibility so I can view and select another cellular provider on my iPad Pro 6th Generation 12.9. Right now the only option available is AT&T. - This is not the sam

Questions

29

0

0

Asurion Returns Address

Returned phone on April 22nd...USPS tracking hasn't shown any movement since April 26th. I cannot start a Missing Package Claim without the physical address of where it was going. DOES ANYONE HAVE THE ASURION ADDRESS FOR RETURNS IN COPPELL, TX????

Questions

2.1K

12

0

Unlock my device

Trying to unlock my phone

Questions

22

1

0

Closed

Active on another AT&T account

I bought new Iphone when i was in US for several days and i used AT&T number. Phone already active more than 60 days. Now i want to unlock it and use it in my home country why I can't make it with website. It says information is wrong, and your device is active on another AT&T account! Pleas

Questions

22

1

0

Be the first to reply

(122)
Long Term Landline Outages and Credit for such deleted for service not yet restored...

I have only had phone service for two weeks in three (3) whole months and am still being charged for service I don't currently have. An amount was automatically deleted from my credit balance for this month's bill, but it shouldn't have been because I still don't have any phone service. The outages,

Questions

 • Home Phone

2

0

0

error code 205.61 cannot log into my sbcglobal.net email account

i have been unable to log into my email account on sbcglobal.net for over 6 months. I try to reset my password many times and a message appears 'not enough details from accounts'. I have called in and they are unable to reset password over the phone. The same problem with my iphone. I have created a

Questions

 • Email

13

0

0

Broadband 1 flashing red

I have restarted the gateway many times and nothing had changed about the situation, issue has persisted for two days now

Questions

 • Internet

1

0

0

App

I'm trying to setup the app to monitor devices and needing g to reset my password, but it says my verification info is incorrect 

Questions

 • Wireless

4

0

0

Is AT&T DLP72362 expanable with more handsets

Is AT&T DLP72362 (from Costco) expanable with more handsets? If so, what model and where can it be purchased?

Questions

 • Home Phone

5

0

0

Husband in South America (Santiago, Chile) all of a sudden cannot receive phone calls

Hello- My husband is in South America right now (Santiago, Chile) and all of a sudden cannot receive phone calls. When he's called, the phone doesn't ring and a message in Spanish comes up (we think it says that the number doesn't exist?). Voicemail is not an option.  He has been on the phon

Questions

 • Wireless

11

0

0

Trending Accepted Solutions

(177)

Accepted Solution

Official Solution

Closed

DirecTV cancelling Newsmax

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

Questions

 • TV

10.9K

122

Accepted Solution

Official Solution

I would like to speak to a live person about my account

See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?

Questions

 • Internet

1.5K

1

0

Accepted Solution

Official Solution

NEED ACCOUNT HISTORY RECORDS

Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi

Questions

 • Wireless

299

2

0

Accepted Solution

Official Solution

Contract Cancellation Fee - since when?

I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa

Questions

 • Wireless

281

5

0

Accepted Solution

Official Solution

ATT Damaged by Fiber installation in our subdivision

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

Questions

 • Internet

273

6

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Pro. Beyond.

Learn how new and existing customers get the new iPhone 14 Pro for up to $800 off with eligible trade-in. See offer details.

How can we help you today?
Shop phones
& devices
Bring your
own device