
Suspend service
Whether you need to suspend service for personal reasons or your device was stolen, we're here to help.
Discuss the full range of Apple devices available from AT&T.
28.6K
Accepted Solution
Official Solution
How can I get my iPhone unlocked? How long does this process take? What are the requirements? These and other related questions will be answered in this thread. If you have any additional questions, please feel free to post them here and the Community will be happy to help! Thank you,Dmitriy
Questions
462K
5.4K
2020 iPhone 12/12 Pro Ordering MegaThread! It's that time of year again!!! You can preorder the iPhone 12 & iPhone 12 Pro on Friday, October 16, while the iPhone 12 mini & iPhone 12 Pro Max will be available next month on&
Questions
8.9K
207
Hello I’m not getting any network when I put my SIM card in my iPhone 14pro max
Questions
25
3
0
Phone started acting funny, couldn’t figure out why, setting where changing and pone wasn’t ring, my business of 28yrs took a drastic dive I’ve called my carrier and been going in circles, if it wasnt for me being tenacious and and trying to learn how read analytics or best I can I be found IP addre
Questions
39
4
0
Why does it say my account is locked when I file a insurance claim? It says it after I submit the documents
Questions
21
4
0
I bought to iPhones 13 pro max and traded in my iPhone 8 and IPhone SE . I waited more than a year for them to apply credits. Whenever I called customer service they use to tell me they haven’t received the phones. After talking to the supervisor I was told that my credits will be applied in 3 bi
Questions
22
2
0
So it says get the I phone 14 pro for 0$ a month when I’m trying too upgrade from my 12 pro but when I go too check out it tells me 1000$ is due today so what exactly is going on ?
Questions
26
3
0
Accepted Solution
I recently did a transfer of billing responsibility with my parents. According to them, they made sure to select transfer the device installment plan to me. However, when I go to pay the monthly installment on the phone, it does not give me any options other than paying off the phone entirely. I jus
Questions
35
3
0
Why can’t I change what email or phone number in active armor app
Questions
12
1
0
Sometime over the last weekend my iPhone 14 stopped getting verification texts and notifications from my banks. These are things like verifications when trying to log on from an unfamiliar device or messages when I make a charge on my credit card. Some things to note... I have made no changes to
Questions
8
0
0
Accepted Solution
Official Solution
Closed
I have a local Oregon area code phone number but moved away from Oregon over 10 years ago. Never had or wanted to change the phone number, until I started a business. Now I need a local phone number and went into ATT and they mentioned the Dual Sim, super easy. However, 35-40 bucks per month is the
Questions
45
5
0
Accepted Solution
hi i bought an iPhone 13 pro max and found it blacklisted. is there any way to get it removed from blacklist.
Questions
19
1
0
Let us help protect you from unwanted calls, text messages and spam.
Whether you need to suspend service for personal reasons or your device was stolen, we're here to help.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
You've dropped the NFL , One America News, and now Newsmax. Bring it back or I will go elsewhere after being loyal to you for over 20 years!
Questions
• TV
1
0
0
It appears something has gone haywire with my online portal. When I use my email it says there is not account linked to that email. But then if I do a search by phone number and zip code, it's says that the information is incorrect, but I've lived at the same address (and always use it for billing a
Questions
• Wireless
2
0
0
I began receiving phone calls from a "telemarketer" in 2021. The first time that I answered, the caller said nothing. Subsequently after this first call, I began receiving automated telemarketing calls. I marked the call and began blocking the number. But each time, this "telemarketer" would find a
Questions
• Wireless
3
0
0
I am the primary account owner for my plan, however, my husband is a teacher. How can we get his 25% discount on the plan?
Questions
• Wireless
2
0
0
My sent emails from 9/14/2020 through 1/7/2023 are suddenly missing from my sent email folder from webmail and my phone app! I have the option selected to save my sent emails in the sent folder. I know they were all there recently as I do refer back to previously sent emails. I noticed
Questions
6
0
0
I need the physical address, I'm filling out a form for USPS to find out where my package is. They want the address. It was not printed on my shipping label I received from AT&T.
Questions
• Internet
5
0
0
Accepted Solution
Official Solution
Closed
I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.
Questions
• TV
9.8K
116
Accepted Solution
Official Solution
See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?
Questions
• Internet
1.4K
1
0
Accepted Solution
Official Solution
Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi
Questions
• Wireless
285
2
0
Accepted Solution
Official Solution
I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa
Questions
• Wireless
274
5
0
Accepted Solution
Official Solution
I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB. I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub
Questions
• Internet
255
6
0
We understand how frantic the new year can be. Let us help you set up your new gifts and get you ready for a great 2023!
Learn how to troubleshoot CARE CODE error messages, fix login issues and a more secure way to access your AT&T mail service.
We have all you need to ensure your service is not interrupted.
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
We can help you manage your account, transfer billing responsibility, understand your bill, and more.
Learn how you can get the new iPhone 14, iPhone 14 Plus, iPhone 14 Pro & iPhone 14 Pro Max from AT&T!
We have the answers to most of your frequently asked questions.
Learn how new and existing customers get the new iPhone 14 Pro for up to $800 off with eligible trade-in. See offer details.