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Discuss the full range of Apple devices available from AT&T.

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How to unlock an Iphone

How can I get my iPhone unlocked? How long does this process take? What are the requirements? These and other related questions will be answered in this thread. If you have any additional questions, please feel free to post them here and the Community will be happy to help! Thank you,Dmitriy

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2020 iPhone 12 & iPhone 12 Pro - Ordering MegaThread!

2020 iPhone 12/12 Pro Ordering MegaThread! It's that time of year again!!! You can preorder the iPhone 12 & iPhone 12 Pro on Friday, October 16, while the iPhone 12 mini & iPhone 12 Pro Max will be available next month on&

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Network problem

Hello I’m not getting any network when I put my SIM card in my iPhone 14pro max

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Reverse hack my hacker iPhone 11

Phone started acting funny, couldn’t figure out why, setting where changing and pone wasn’t ring, my business of 28yrs took a drastic dive I’ve called my carrier and been going in circles, if it wasnt for me being tenacious and and trying to learn how read analytics or best I can I be found IP addre

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Insurance claim

Why does it say my account is locked when I file a insurance claim? It says it after I submit the documents

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AT&T won’t apply credits and marked my phones as a recycle after 2 years!

I bought to iPhones 13 pro max and traded in my iPhone 8 and IPhone SE . I waited more than a year for them to apply credits. Whenever I called customer service they use to tell me they haven’t received the phones. After talking to the supervisor I was told that my credits will be applied in 3 bi

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I phone 14

So it says get the I phone 14 pro for 0$ a month when I’m trying too upgrade from my 12 pro but when I go too check out it tells me 1000$ is due today so what exactly is going on ?

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Cannot make single installment plan payment

I recently did a transfer of billing responsibility with my parents. According to them, they made sure to select transfer the device installment plan to me. However, when I go to pay the monthly installment on the phone, it does not give me any options other than paying off the phone entirely. I jus

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Active armor identification protection

Why can’t I change what email or phone number in active armor app

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My iPhone 14 stopped getting verification texts

Sometime over the last weekend my iPhone 14 stopped getting verification texts and notifications from my banks. These are things like verifications when trying to log on from an unfamiliar device or messages when I make a charge on my credit card. Some things to note... I have made no changes to

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Need a Local second phone number for my iPhone, Dual Sim?

I have a local Oregon area code phone number but moved away from Oregon over 10 years ago. Never had or wanted to change the phone number, until I started a business. Now I need a local phone number and went into ATT and they mentioned the Dual Sim, super easy. However, 35-40 bucks per month is the

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blacklisted iphone 13

hi i bought an iPhone 13 pro max and found it blacklisted. is there any way to get it removed from blacklist.

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Newsmax

You've dropped the NFL , One America News, and now Newsmax. Bring it back or I will go elsewhere after being loyal to you for over 20 years!

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 • TV

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Login info for account

It appears something has gone haywire with my online portal. When I use my email it says there is not account linked to that email. But then if I do a search by phone number and zip code, it's says that the information is incorrect, but I've lived at the same address (and always use it for billing a

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 • Wireless

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Telephone Harassment

I began receiving phone calls from a "telemarketer" in 2021. The first time that I answered, the caller said nothing. Subsequently after this first call, I began receiving automated telemarketing calls. I marked the call and began blocking the number. But each time, this "telemarketer" would find a

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 • Wireless

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Teacher discount

I am the primary account owner for my plan, however, my husband is a teacher. How can we get his 25% discount on the plan?

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 • Wireless

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Sent emails disappeared from my sent folder

My sent emails from 9/14/2020 through 1/7/2023 are suddenly missing from my sent email folder from webmail and my phone app! I have the option selected to save my sent emails in the sent folder.  I know they were all there recently as I do refer back to previously sent emails.  I noticed

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 • Email

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Physical address where AT&T equipment is returned

I need the physical address, I'm filling out a form for USPS to find out where my package is. They want the address. It was not printed on my shipping label I received from AT&T.

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 • Internet

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DirecTV cancelling Newsmax

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

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 • TV

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I would like to speak to a live person about my account

See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?

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 • Internet

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NEED ACCOUNT HISTORY RECORDS

Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi

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 • Wireless

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Contract Cancellation Fee - since when?

I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa

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 • Wireless

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ATT Damaged by Fiber installation in our subdivision

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

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 • Internet

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