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Discuss the full range of Apple devices available from AT&T.

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How to unlock an Iphone

How can I get my iPhone unlocked? How long does this process take? What are the requirements? These and other related questions will be answered in this thread. If you have any additional questions, please feel free to post them here and the Community will be happy to help! Thank you,Dmitriy

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2020 iPhone 12 & iPhone 12 Pro - Ordering MegaThread!

2020 iPhone 12/12 Pro Ordering MegaThread! It's that time of year again!!! You can preorder the iPhone 12 & iPhone 12 Pro on Friday, October 16, while the iPhone 12 mini & iPhone 12 Pro Max will be available next month on&

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Group messaging

Unable to receive text messages from all numbers in any group chats with mixed iPhone and android users. They can see my messages but I can’t see theirs.

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phone purchased three months ago on eBay was recently marked as "stolen" / blacklisted IMEI

Hello AT&T Wirless Community, While out of town this week for Thanksgiving my I-phone stopped working.  Upon calling AT&T i was informed that the phone had been locked and that they would unlock it for me.  I asked them why it had been locked and they put me on hold for about

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How can I disable my protection?

I missed a very important phone call because it was marked an unknown caller.

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Blacklisted phone

I turned in an insurance claim over a year ago after my husbands phone went missing. I let him borrow one of my phones in the meantime. I was delivered a phone by a very rude young man. The phone did not work after I set it up. My daughter then lost service. Her phone was shut off because they put t

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voicemail not working on new iphone 14Plus

incoming calls receive this call cannot be completed...cannot leave voicemail message.

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No Service.

We have been without cell service from our home for almost a week. The Zip Code is 93306. If this is not fixed ASAP we will look for a carrier that is responsive to these issues when they arise. We don't pay to not have a connection

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Missing phone in the box from UPS

I ordered an iPhone 14 pro which was delivered today and no phone in the box (UPS) Please help @ATTHelp

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Closed

Text and call tracking

I want to see the text massages and calls from a cell phone on my account. How do I accomplish this?

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How to unlock a phone that was reported stolen or lost????

I’ve been sitting on the phone day after day trying to get someone from AT&T to help me but to no avail!!! I’m so sick of this company I will literally never use them again! I lost my phone and reported it stolen or lost. Now it’s found and I want to unlock it! I paid the balance of the phone

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Unlock Approved, but device is still locked

Hi, everyone! Have a problem with unlock my Iphone 6S. I made a request to unlock, the answer came positive, but the device is still locked and does not accept SIM cards from another operator. What should i do now ?

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Trade in has been in “transit” for almost a month

I shipped an iPhone 11 back to AT&T for trade-in using the supplied label …. According to USPS, the iphone was delivered to the “agent” - Pitney Bowes, on 2 Nov 2022. Tracking number is { {Payment Card Number detected, text hidden}} 3806 34 (image is attached from USPS. Pitney Bowes site indicat

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 • Wireless

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HBO Max with Plan

My att account says I have acces to HBO Max free of charge with my plan but when I click the add HBO max button it takes me to a page where they charge me for the add-on. When I try logging in through HBO Max directly and selecting provider they tell me they cant "verify my subscription." How do I f

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 • TV

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Phone not reading sims card

Unable to make or receive phone calls and text messages

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 • Wireless

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AT&T phone

Unusable. No dial tone. Electricity to them but stopped working on 11/12/22. Says "No Line" (one hard-wired, 2 cordless).

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 • Home Phone

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Group messaging

Unable to receive text messages from all numbers in any group chats with mixed iPhone and android users. They can see my messages but I can’t see theirs.

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error message

receive access denied error code 1020

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 • Internet

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

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 • Wireless

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Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

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 • Internet

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Required to change email account

I still have sbcglobal.net for my email. I have been receiving emails the last few days (supposedly) from AT&T telling me that I have to change my email address by 11/14/22.  Is this a fraud? Hello, Thank you for being a valued AT&T Member. This is a final reminder 

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 • Email

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att.net login

I've used @att.net for almost 30 years and Outlook 2003 for 20 years. Now I I can't receive mail on my desktop or phone. When I log into yahoo, currently, It loops back to the login page. there is no "not you" button on the log in page. all remedies found on google (ipconfig/flushdns, clear cookies,

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 • Email

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