Account & Usage

I’m trying to establish service with prepaid wireless by bringing my own compatible phone abba recording a sim in the mail as long as pay for monthly plan but am I able to do that with an AT&T reloadable card that I placed funds in to pay for it rather than using debit or credit card?

I received a text message from att saying that my number is in process of being port out to another service provider if I don't request it to call att I've called att I cannot get anyone that can fix this on the phone what do I do

I've paid my bill and it's reset to the new month but it's still saying that I have no data on my account. I'm able to connect to the device, but a window pops up saying it looks like "i'm trying to use the internet, but have no data available". I've tried calling the help number 4 times and each ti

Hi, there Due to my mistake, I forgot the apply international roaming service before I leaving the US... Now I'm in out of country, so I cannot access my prepaid account in web(Att prepaid website not allow to access in out of country) and cannot call to customer service... Is there any othe

I am needing my prepaid account number to transfer to another carrier. I’ve looked for it online at paygoonline.com and don’t see it anywhere. I’ve called multiple customer service numbers and can’t get anyone on the phone.

On my prepaid att card I scratched the gray box and it didn't come off right so I can't see the numbers and can't use the card to fill up my minutes what can I do???

Hi, Can I buy a prepaid 30 day sim today but activate it months later without issues? I'm a traveller who will be in the states in the summer but I can order and ship to a friend's house now. Please let me know!

I am trying to reset my login to check my prepaid hotspot balance. But when I do it says it sends me the pin. Either it is sending it to the hotspot phone number or it is just not sending it. I do not have a phone or anything other than the hotspot with at&t

Is the iPad landing site for AT&T down? I’ve tried to log into my account for over the past 11 hours without any success. I’ve even tried to change my password without success. When I call the number it will ask me for my account number, which I don’t have on me because I’m traveling, and when

I cannot activate card xxxx xxxx xxxx 1786, with amount of $7.49. I have tried website login.northlane.com/activate, entered 16 digit card #, 3 digit security code and 5 digit zip code, never works.   I called 1-800-225-1115, entered number correctly 3 times, all failed. Is this a scam?