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Tips for managing your AT&T PREPAID account, data usage and payments.

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Swapped to Multi-Line and you cut off my phone.

I had two phones, one for me and one for my girl. Both numbers had 10 days left until the current plan we already paid for was set to expire. You were supposed to either let it run out and we would just pay our new amount in 10 days or you could have credited us for the 20 days, and charged us a pro

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VESTA AT&T PREPAID

I just had two charges to my bank account regarding Vesta. I don't have a Vesta prepaid, nor do I have an account with AT&T. How did this happen? Please refund ASAP.

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My account number

I need my account number

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Get account number or transfer PIN

I need my account number or transfer PIN number from a prepaid phone.

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Having Trouble

Hi, This has been an ongoing issue for a few months as of this writing. On the day before Thanksgiving I bought a new phone to get a black friday deal. I was given an account credit by the store manager of $50 so that I would not loose money since I needed to change my phone number to get the

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Using att prepaid reloadable

I’m trying to establish service with prepaid wireless by bringing my own compatible phone abba recording a sim in the mail as long as pay for monthly plan but am I able to do that with an AT&T reloadable card that I placed funds in to pay for it rather than using debit or credit card?

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port out fraud I didn't request it

I received a text message from att saying that my number is in process of being port out to another service provider if I don't request it to call att I've called att I cannot get anyone that can fix this on the phone what do I do

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ATT Netgear Nighthawk Hotspot Internet - saying I have no data even though I've paid my bill and the cycle has turned over to a new month

I've paid my bill and it's reset to the new month but it's still saying that I have no data on my account. I'm able to connect to the device, but a window pops up saying it looks like "i'm trying to use the internet, but have no data available". I've tried calling the help number 4 times and each ti

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international roaming service...

Hi, there Due to my mistake, I forgot the apply international roaming service before I leaving the US... Now I'm in out of country, so I cannot access my prepaid account in web(Att prepaid website not allow to access in out of country) and cannot call to customer service... Is there any othe

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Prepaid Account Number

I am needing my prepaid account number to transfer to another carrier. I’ve looked for it online at paygoonline.com and don’t see it anywhere. I’ve called multiple customer service numbers and can’t get anyone on the phone.

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they dug a huge hole in front of my driveway and did not properly fill it

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​I have a computer with a web server showing images we are creating in a photo shoot. We want our remote client to see them. The computer is attached to a personal hotspot provided by an iPhone which is on the ATT network.​ ​When we attach another computer to that hotspot, it can see the web serv

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I moved into a new construction home and on the date of my scheduled installation the tech said that the line had been damaged and would need to be repaired. This was on February 17, 2023. He said that it would be repaired within two weeks. I have yet to be contacted about this and I have called the

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Google messages RCS provided by JIBE and not AT&T anymore .. hmmm

Hey guys ...so I noticed that the new S23 line of phones now has the RCS features provided by JIBE mobile on Google messages compared to the S22 lineup that had the RCS features provided by ATT themselves . I personally have the S22 Ultra and mine says provided by ATT and I still have issues to this

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Online customer service, I want to help

hi；Online customer service, I want to help

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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