AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Account & Usage
Tips for managing your AT&T PREPAID account, data usage and payments.
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data service constantly does dead
data comes and goes every few minutes, not worth 40 cents much less 40$
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Using International Credit Card for AT&T Cell Plan
I had a problem about 11 years ago trying to setup a cell plan using a Canadian MasterCard. The online setup process needed an address with a zip code and, as a Canadian, I don’t have one. I tried using the address of my temporary Florida rental, thinking this would solve the issue. But the system c
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Large prepaid balance - use to extend prepaid validity
Hello, new member here. I am located in Canada. I have an AT&T gophone line since 2013. I was working in the US in 2012 and part of 2013, when I returned to Canada, I did not want to lose the number. I have been using the $100 recharge option once every year and keeping the line active, I
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EBB-ACP program; IMPOSSIBLE to get AT&T to apply APPROVED benefit for credit on billing
I have been approved for ACP/EBB with a valid Application ID# but cannot get at&t to apply the benefit. Their internal AT&T ACP department won't answer their phone. The at&t stores aren't allowed to deal with ACP. The prepaid people keep giving me 866-986-0963 which is an at&
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Account
How do I create an account that I can access my information? I have AT&T prepaid.
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Official Solution
NEED ACCOUNT HISTORY RECORDS
Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi
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365
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Need my auto pay credit
I made a payment tonight because my prepaid service was expiring at midnight tonight, but it did not give me my auto pay credit. Therefore, my plan will not renew. How can I get this credit
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Closed
fixing atnt and their (Edited per community guidelines)hole service
atnt has the most fraudulent lying (Edited per community guidelines)hole data service abd needs to be closed down but theyown the (Edited per community guidelines) fcc so what do we do"
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Can we add 1$ to account every 59 days to keep ATT prepaid number forever?
ATT stopped the 2$/daily plan, the minimum is 30$/month. As we are not in US, but travel once a year. Can we add 1$ to account every 59 days to keep ATT prepaid number forever?
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Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again
Trying to log into my ATT yahoo email account from my laptop and keep getting the error message placed in the subject heading. And here it is again just for fun: Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or tr
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Missing Sent email?
How do I get all of my Sent email restored? I went to check my Sent email and it was all gone! I didn't delete it. I didn't do anything with it other than check it. How do I get AT&T to restore it all? How do I prevent AT&T from deleting it in the future?
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Equipment return
I received an email asking me to recycle a receiver I discontinued. I am being asked to return equipment that I no longer have.
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TV
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Somethings Gone Wrong message - Can't sign into my https://currently.att.yahoo.com/ sbcglobal.net email account
Everytime I attempt to sign into my sbcglobal email account today at https://currently.att.yahoo.com/ I get the following message: Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were
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My Email stopped working - I Didnt know how to find the DM and now my chat is closed
Several months ago my email just stopped working. No new emails would load. Since then I have tried to log back in and now it says there were too many tries and has completely locked me out. How do I get back into my email account. Please help!
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3
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Can't Access Login Page.
My ATT.net email works fine on devices, but on my computer I can't bring up the login page. No matter what browser I use, when I click on "Sign In" on the ATT email home page, I get the "Can't reach that page" message. How do I get to the login page?
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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS
Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
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Internet
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Text/call log
I am trying to see my text and call log data from my AT&T app and it only shows me usage data as a whole under inverse data. Why is that happening?
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Wireless
354
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U-Verse and Internet (Fiber)
We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
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Internet
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Equipment REturn
Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores. I don't have a car to get to one.
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Internet
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