Account & Usage

According to my account page, I have 8GB of high speed data remaining this month but my Google Pixel 4a is only getting a speed of 0.12Mbps. My wife is on the same plan and got 13 Mbps using the same test at the same time.  Why does my account seem to be throttled.

I have been trying to reach "https://paygonline.com/" for a week now, but the site can't be reached. There is no way to login to my account to pay!