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Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

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Data is throttled even though I have high speed data remaining on plan

According to my account page, I have 8GB of high speed data remaining this month but my Google Pixel 4a is only getting a speed of 0.12Mbps. My wife is on the same plan and got 13 Mbps using the same test at the same time.  Why does my account seem to be throttled.

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the AT&T Prepaid website is down April 2023

I have been trying to reach "https://paygonline.com/" for a week now, but the site can't be reached. There is no way to login to my account to pay!

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