
Suspend service
Whether you need to suspend service for personal reasons or your device was stolen, we're here to help.
Tips for managing your AT&T PREPAID account, data usage and payments.
Hi all, I'm an international student studying in the US, and after using Mint Mobile for 3 months, I have decided to purchase the 12-month AT&T Prepaid Plan ($25/mo). However, as I would like to keep my current number, and as I do not yet have my Social Security Number, I have not been able t
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Can I gift pay for someone off my prepaid account using my account balance
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My bill is due on the 13th and I don't get paid till 16th; if I don't pay it will my phone be shut off immediately or will it stay on until i get paid?
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Trying to pay my bill but my account says I can’t make a payment because it’s in collections or something like that? I pay my bill every month with no issues
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I have been trying to unlock my iphone 8 which is fully paid and meets all the requirements but the process has been rough with no solutions. When I first tried unlocking the phone I did not get the email after I submitted the form; only emails saying I was too late confirming the request However, a
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Where is the PIN on my receipt? i bought a PIN Top-up at Wal-mart, and it says the pin will be on the receipt, but I'm not seeing it. What
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Yesterday my iOS iPhone 13 Pro Max showed SOS. I went to ATT store and they swapped SiM. SOS still said it was Apple phone issue. Called Apple and after 2 hr of intense tech support, advised to go to store. Apple Store checked and said phone would be rebuilt completely after 2 he. Went home did back
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How do I find my account number on my prepaid wireless account?
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I need help
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Whether you need to suspend service for personal reasons or your device was stolen, we're here to help.
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I bought to iPhones 13 pro max and traded in my iPhone 8 and IPhone SE . I waited more than a year for them to apply credits. Whenever I called customer service they use to tell me they haven’t received the phones. After talking to the supervisor I was told that my credits will be applied in 3 bi
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Everything is fine during the day. Not sure what else to say an i know im not the only one after reading the forums here. I am seeing incredible high ping in games, navigating websites, I'm dropping packets. Everything has been rebooted, updated, unplugged, etc. I am seeing tons of "Invalid IP P
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Offered a $300 Visa card for getting fiber one. Agent also offered $150 for getting the 1 gig . Got the $150. Here’s all the excuses about why I didn’t the the Visa card. Had to wait until I had service for one month. Reward center wasn’t authorized to give more than $200, t
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I've tried numerous times thru chat or calls to ATT and so far NO help. I'm locked out of a sbcgobal.net email account I've had for YEARS. The password has been changed and my security questions have also been changed so I cannot reset the password.
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Home phone rings and just has "Ringing" in the caller ID window. I answer but can't hear anyone on the line. I can call out but the person on the other end can't hear me.
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My SOS is on from my esim. I had been trying to make calls for a few hours and now I can’t make any
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I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.
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See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?
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I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa
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• Wireless
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Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi
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I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB. I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub
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