Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

6.7K

(6610)
Demise of Prepaid Option?

I'm on AT&T's $300 per year prepaid deal and love the simplicity of it. My iPhone 6s is wearing out and I've been looking for a new iPhone. I expect to pay full list price for the phone with no deferral of payments. I'd prefer an unlocked phone but it's not a big deal since I have no plans to m

Questions

158

10

0

No service

Hi, I have no service in my AtAt prepaid cell account. I have paid 50 dollars in the last two days to try and get service and I don’t have any service on my phone at all. Please help or I’ll need a refund.

Questions

44

5

0

Accepted Solution

Official Solution

keeping same number

I have an at&t account already prices are too high and keep going up. I would like to change over to AT&t prepaid, but keep my same number. How can I do this?

Questions

26

1

0

Accepted Solution

Official Solution

Where can I find my account number?

Where can I find my account number

Questions

29

1

0

consumer cellular transfer

I'm trying to change services to AT&T from Consumer Cellular using a prepaid plan with an unlocked Nokia 6300 4G. I received my SIM card but when I try to activate it, the activation page gives me the message "GA102 : Looks like your SIM is already active. Let's see what's going on. Call us at 8

Questions

32

1

0

Error sending invitation for multi-line at&t prepaid mobile phone account

I'm currently on an at&t prepaid multi-line account and wants to add someone to my account (have already successfully added 2 people), but when I send the invitation it shows an error called "Error while sending invite", does anyone know how to fix it? (The person being invited has a currenly workin

Questions

525

4

0

Original iPad AT&T cellular service

I have one of the original iPad cellular service unlimited accounts whose price was never supposed to increase EVER but obviously did. I used to be able to move my cell service between different iPads. Which was convenient as I could take the most appropriate iPad with me on the road. Recently, it s

Questions

47

4

0

Accepted Solution

Official Solution

How do I get a AT&T prepaid bill?

How do I get a AT&T prepaid bill?

Questions

31

1

0

Sim Card is active but cannot create password for log in

I’m transferring my number from T-mobile to AT&T prepaid. This is what i got Activate your AT&T PREPAIDSMdevice Your SIM card is activeGood news! You can skip the activation process. Be sure to Write down your device number so you don’t forget it. Add fun

Questions

52

4

0

What Should I Do If I Want To Stop Using My Prepaid Account for 1 year?

Hi everyone, I am now holding a prepaid account in AT&T. But I will leave the United States for 1 year. I wonder if there is any cost-effective way to help me reserve the number I am using. Otherwise, I will stop paying for prepaid but have to change to another number when I come back. I w

Questions

27

3

0

No internet service on my M1 Hotspot

i pay for the plan every month but early today my internet just completely went off on my hotspot device with no explanation and i’ve reset and tried everything it still will not work and i’m not paying for a device that won’t give me internet.

Questions

36

3

0

AT&T PREPAID INTERNATIONAL ROAMING NOT WORKING

I'm currently in Spain and I activated my international add on, I have an iPhone 13 and I'm not able to make calls or send texts, unless I'm in wifi. Not sure what to do, I've called support and they haven't been able to figure it out!

Questions

1.2K

14

0

Need help?

Pinned posts

Most recent

View More

Enjoy 16GB of high-speed data for $25/mo.
Fix, replace or check device delivery

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.